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Added 6 hours ago
Grocery Clerk
Freson Bros.
High Prairie, AB
Handling customer inquiries and providing an exceptional customer experience
Added 6 hours ago
UO
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
…successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings…
Added 6 hours ago
Coordinator, Community Outreach & Education
Toronto and Region Conservation Authority (TRCA)
Brampton, ON
With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and…
Added 6 hours ago
UO
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
…successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings…
Added 6 hours ago
UO
Marketing and Communications Specialist, SHCS - Okanagan
University of British Columbia
Kelowna, BC · UBCO | Nicola Residence (NIC)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 6 hours ago
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Wealth Planning Specialist
TD
AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
T
Business Intelligence Specialist
TD
Ottawa, ON · Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
T
Branch Manager III
TD
Regina, SK
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
T
Personal Banking Associate
TD
AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
T
Operations Officer II
TD
Mississauga, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 hours ago
NC
Manager, Security Programs and Governance
NAV CANADA
Ottawa, ON
- Full-time
Commensurate with Experience / Selon l’expérience
Added 6 hours ago
NC
Manager, Emergency Planning and Business Continuity Programs
NAV CANADA
Ottawa, ON
- Full-time
Commensurate with Experience / Selon l’expérience
Added 6 hours ago
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Sr. AI/ML Engineer, RAIB
McKesson
Mississauga, ON
- Full-time
● 7+ years of experience designing, developing, deploying, and supporting production machine learning solutions.
Added 6 hours ago
7
Store Leader (Manager) Trainee
7-Eleven
Red Deer, AB
- Full-time
…hard work, completion of our training programs, and really learning the business, it’s easy to see how we can boast about having the best store management teams in the industry. If you…
Added 6 hours ago
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Dental Hygienist - Munroe Dental
dentalcorp
Winnipeg, MB · Munroe Dental
- Part-time
Our team of dentists brings in extensive experience which enables us to diversify and concentrate our energy in becoming well-versed in different areas of dental services. We provide a…
Added 6 hours ago
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Wealth Management Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Lachine
- Full-time
A minimum of four years of relevant experience
Added 6 hours ago
D
Technician, Skills training and competency development
Desjardins
Brossard, QC · Montreal, QC
- Full-time
A minimum of two years of relevant experience
Added 6 hours ago
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Lead QA/QA Coordinator
Alithya
QC · QC, Canada
- Full-time
8 à 10 ans d’expérience progressive en assurance qualité logicielle;
Added 6 hours ago
T&
Accountant
Talbot & Associates CPA
Thornhill, ON
- Full-time
This mid-level position is ideal for individuals with foundational accounting knowledge and a few years of experience in public practice who are eager to build their careers in public…
Added 6 hours ago
WA
Scheduling and Sales Specialist
WSA Americas
Burlington, ON · Hamilton, ON · Mississauga, ON · Oakville, ON · Toronto, ON
- Full-time
…teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful…
Added 6 hours ago
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Manager – Balance Growth & Special Initiatives
BMO
Toronto, ON · BMOPLACE
- Full-time
Strong focus on customer experience, change management and program optimization.
Added 6 hours ago
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Legal Administrative Assistant (Immigration) - Part-time
Boughton Law
Vancouver, BC
- Part-time
Immigration law experience is an asset but is not required for a candidate with strong administrative skills and an interest in learning immigration practice
Added 6 hours ago
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Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
Continuous learning is a fundamental requirement of this position. The successful candidate must demonstrate a commitment to ongoing professional development, technical certifications,…
Added 6 hours ago
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CLIENT SUPPORT COORDINATOR – Kitchener
BDC
Kitchener, ON · Stratford, ON
- Full-time
Opportunities for learning, training and development, and much more...

BDC

CLIENT SUPPORT COORDINATOR – Kitchener

Kitchener, ON, Canada
Stratford, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated exclusively to Canadian entrepreneurs, and your work contributes directly to the success of small and medium‑sized businesses across Canada. You support client‑facing activities, marketing initiatives, and internal processes in a collaborative, fast‑paced environment where you can be yourself at work.

CHALLENGES TO BE MET

In this role, you will:

Support the development and management of a client portfolio by analyzing information to identify financing opportunities and contribute to value‑added solutions aligned with client needs.
Coordinate and support marketing initiatives, including events, campaigns, and promotional activities, by preparing communications and providing on‑site logistical support.
Manage multiple administrative and coordination projects simultaneously to support internal teams and business initiatives.
Prepare client‑facing documents such as letters, proposals, and contracts, ensuring accuracy, compliance with established processes, and timely follow‑up.
Maintain professional relationships with external organizations and contribute to promoting BDC financing services with influencers and prospective clients.
Perform pre‑qualification, risk‑rating, and initial client interview activities related to BDC financing solutions, using financial and business information.

WHAT WE ARE LOOKING FOR

Required Qualifications

Bachelor’s degree in Business Administration or a related field.
Proven experience in a customer service or client support role.
Strong organizational skills with the ability to prioritize tasks and meet deadlines in a multi‑tasking environment.
Ability to take initiative, actively listen to clients, and identify potential sales or business opportunities.
Ability to adapt to changing priorities and different client or business situations.
Clear and concise thinking with attention to detail in document preparation and follow‑up.
Excellent verbal and written communication skills in English.

Preferred Qualifications

Previous experience in banking, financial services, or a related industry.
Interest in entrepreneurship and supporting small and medium‑sized businesses.
Working knowledge of financial pre‑qualification or risk assessment processes.
Proficiency in French (verbal and written).

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The Client Support Coordinator delivers high-quality customer service while providing administrative and operational support to the team. They also assist in managing client portfolios, coordinating marketing initiatives, and preparing financial documentation.

Requirements

Candidates must hold a bachelor's degree in Business Administration or a related field and possess proven experience in customer service. Strong organizational skills, attention to detail, and excellent communication abilities are essential for this role.

Skills

Customer service
Administrative support
Operational support
Financial analysis
Marketing coordination
Document preparation
Risk assessment
Communication
Organizational skills
Time management
Multi-tasking
Active listening
Sales support
Attention to detail

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Finance
Client support
Customer service
Business administration
Marketing
Financing
Risk rating
Pre-qualification
Administrative support
Operations
Entrepreneurship
Small and medium-sized businesses
Communication
Logistics
Compliance
Portfolio management

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