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Added 13 days ago
Web Content & Digital Experience Specialist
Talent Acquisition - Achev
Mississauga, ON
While website infrastructure, development, and technical governance are managed by the Information Technology department, this role serves as the organization's lead for web content…
Added 13 days ago
Senior Application Engineer
Eclipse Automation
Cambridge, ON
Enforce and promote Eclipse policies throughout the entire company including Human Resources, personal development, Safety and Environmental
Added 13 days ago
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Branch Manager III
TD
Regina, SK
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 days ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 days ago
M
Sr. AI/ML Engineer, RAIB
McKesson
Mississauga, ON
- Full-time
…solutions. We are seeking a Sr. AI/ML Engineer, RAIB to lead the development, evaluation, governance, and operationalization of machine learning and Generative AI solutions. This role…
Added 13 days ago
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Dental Hygienist - Munroe Dental
dentalcorp
Winnipeg, MB · Munroe Dental
- Part-time
…can focus on what matters most: patient care, professional development, and practice…
Added 13 days ago
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Dental Assistant/Patient Care Coordinator - Dentalcorp
dentalcorp
Toronto, ON · Dentistry @ Momentum
- Full-time
…can focus on what matters most: patient care, professional development, and practice…
Added 13 days ago
C
Financial Advisor - CIRO-ID (Urban)
CIBC
Vancouver, BC
- Full-time
Business development - Deeply understand your local market and potential client base to create sales plan that will convert leads into new clients. Use your strong relationship building and…
Added 13 days ago
C
Associate Financial Advisor
CIBC
Brantford, ON
- Full-time
Business development - Create relationships by networking with clients’ families and friends to uncover opportunities and refer to appropriate partners. Call both existing and potential…
Added 13 days ago
C
Consultant, Data Mesh Enablement & EDGE Onboarding
CIBC
Toronto, ON
- Full-time
…Automate, Excel, Structured Query Language (SQL), Python, and application programming interfaces…
Added 13 days ago
C
Community General Manager II
CIBC
Georgetown, ON
- Full-time
…relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for…
Added 13 days ago
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Sr. Database Automation Engineer
CIBC
Toronto, ON
- Full-time
Collaboration, governance, and leadership - Partner with infrastructure, database, security, cloud, application, and operations teams, support change management and release planning, mentor…
Added 13 days ago
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Sales Associate
Carters Inc.
London, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 13 days ago
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Manager – Balance Growth & Special Initiatives
BMO
Toronto, ON · BMOPLACE
- Full-time
Development and maintenance of policies and procedures related to balance growth programs, including staff training, updates to disclosures and marketing materials.
Added 13 days ago
BL
Legal Administrative Assistant (Immigration) - Part-time
Boughton Law
Vancouver, BC
- Part-time
…excellence, integrity, professionalism, community, and continuous development. Our values foster a collaborative and engaging work environment where people are supported, challenged, and…
Added 13 days ago
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CLIENT SUPPORT COORDINATOR – Kitchener
BDC
Kitchener, ON · Stratford, ON
- Full-time
Opportunities for learning, training and development, and much more...
Added 13 days ago
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SENIOR ACCOUNT MANAGER, TECHNOLOGY INDUSTRY-2 - Greater Toronto Area
BDC
Markham, ON
- Full-time
Opportunities for learning, training and development, and much more...
Added 13 days ago
BQ
QNX- Senior Systems Software Developer (Sensor Frameworks)
BlackBerry QNX
Ottawa, ON
- Full-time
You’ll have deep embedded software expertise and be comfortable moving between application-level requirements and the low-level behaviour of the underlying system.
Added 13 days ago
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QNX- Senior Systems Software Developer (Sensor Frameworks)
BlackBerry
Ottawa, ON
- Full-time
You’ll have deep embedded software expertise and be comfortable moving between application-level requirements and the low-level behaviour of the underlying system.
Added 13 days ago
TC
Fixed Assets Manager
Transdev Canada
Brampton, ON
- $120,000 to $145,000 CAD / year
- Contract
Assist with development and implementation of policies and procedures necessary to support all Fixed Assets to ensure system efficiencies, including both preventive and corrective…
Added 13 days ago
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Chief Executive Officer
KBRS
Halifax, NS
- Full-time
Strong financial literacy and experience managing budgets, resources and competing priorities, with an understanding of government funding, grants, philanthropy and fund development.
Added 13 days ago
VB
Finance Manager
Vaco by Highspring
Ottawa, ON
- Full-time
Our client is a real estate and development company. They are looking for a Manager, Complex Accounting who will lead technical accounting research, support complex transactions, and…
Added 13 days ago
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 13 days ago
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Senior Writer
Beamdog
AB · Edmonton, Alberta
- Full-time
Experience implementing narrative content in game engines such as Unreal or Unity, or comparable narrative development tools.
Added 13 days ago
FS
HR Manager
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
…practices in employee relations, compensation, training and development, benefits, succession planning, and leadership development, along with building other effective tools needed by…

BDC

CLIENT SUPPORT COORDINATOR – Kitchener

Kitchener, ON, Canada
Stratford, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated exclusively to Canadian entrepreneurs, and your work contributes directly to the success of small and medium‑sized businesses across Canada. You support client‑facing activities, marketing initiatives, and internal processes in a collaborative, fast‑paced environment where you can be yourself at work.

CHALLENGES TO BE MET

In this role, you will:

Support the development and management of a client portfolio by analyzing information to identify financing opportunities and contribute to value‑added solutions aligned with client needs.
Coordinate and support marketing initiatives, including events, campaigns, and promotional activities, by preparing communications and providing on‑site logistical support.
Manage multiple administrative and coordination projects simultaneously to support internal teams and business initiatives.
Prepare client‑facing documents such as letters, proposals, and contracts, ensuring accuracy, compliance with established processes, and timely follow‑up.
Maintain professional relationships with external organizations and contribute to promoting BDC financing services with influencers and prospective clients.
Perform pre‑qualification, risk‑rating, and initial client interview activities related to BDC financing solutions, using financial and business information.

WHAT WE ARE LOOKING FOR

Required Qualifications

Bachelor’s degree in Business Administration or a related field.
Proven experience in a customer service or client support role.
Strong organizational skills with the ability to prioritize tasks and meet deadlines in a multi‑tasking environment.
Ability to take initiative, actively listen to clients, and identify potential sales or business opportunities.
Ability to adapt to changing priorities and different client or business situations.
Clear and concise thinking with attention to detail in document preparation and follow‑up.
Excellent verbal and written communication skills in English.

Preferred Qualifications

Previous experience in banking, financial services, or a related industry.
Interest in entrepreneurship and supporting small and medium‑sized businesses.
Working knowledge of financial pre‑qualification or risk assessment processes.
Proficiency in French (verbal and written).

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The Client Support Coordinator delivers high-quality customer service while providing administrative and operational support to the team. They also assist in managing client portfolios, coordinating marketing initiatives, and preparing financial documentation.

Requirements

Candidates must hold a bachelor's degree in Business Administration or a related field and possess proven experience in customer service. Strong organizational skills, attention to detail, and excellent communication abilities are essential for this role.

Skills

Customer service
Administrative support
Operational support
Financial analysis
Marketing coordination
Document preparation
Risk assessment
Communication
Organizational skills
Time management
Multi-tasking
Active listening
Sales support
Attention to detail

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Finance
Client support
Customer service
Business administration
Marketing
Financing
Risk rating
Pre-qualification
Administrative support
Operations
Entrepreneurship
Small and medium-sized businesses
Communication
Logistics
Compliance
Portfolio management

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