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Added 13 mins ago
AE
Product Guide - Seasonal
Arc'teryx Equipment
Montreal, QC
- Full-time
Developing your passions both in and out of the store with the support of the team
Added 13 mins ago
D
Accounting and Administration Officer
Deloitte
Toronto, ON
- Full-time
Work closely with leaders to provide financial reports, support financial processes and participate in ad hoc projects as required
Added 13 mins ago
TU
Clinical Education Program Coordinator, UG/PG (RIH)
The University of British Columbia
Kamloops, BC
- $4,981 to $5,713 CAD / month
- Full-time
BCGEU OK Salaried - Support Services Assistant IV
Added 13 mins ago
TH
Assistant Store Manager - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving…
Added 13 mins ago
TU
Communications Coordinator
The University of British Columbia
Kelowna, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Coordinates the creation and delivery of communications materials to support events, workshops, and engagement initiatives.
Added 13 mins ago
VF
Event Marketing Specialist, Contract
Volkswagen Financial Services
Pickering, ON
- Contract
…designed, creatively developed, and delivered with excellence to support Dealer and Employee satisfaction. Responsibilities also include managing promotional product orders and inventory,…
Added 13 mins ago
CG
Payroll Clerk
Compass Group Canada
London, ON
- Full-time
Provide payroll support to field operations and various corporate departments.
Added 13 mins ago
A
Software Development Engineer In Test
Actalent
Ottawa, ON
- $45 to $65 CAD / hour
- Contract
Provide hands-on laboratory support by recovering and stabilizing test hardware when automated execution leaves it in an undesired state.
Added 14 mins ago
UO
Clinical Education Program Coordinator, UG/PG (RIH)
University of British Columbia
Kamloops, BC · IH | Kamloops Royal Inland Hospital (KRIH)
- $4,981 to $5,713 CAD / month
- Full-time
BCGEU OK Salaried - Support Services Assistant IV
Added 14 mins ago
NC
Order Fulfillment Specialist
net2phone Canada
Ottawa, ON
- $45,000 to $48,000 CAD / year
- Full-time
We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are…
Added 14 mins ago
NC
Technical Services Technologist Trainee - North Bay
NAV CANADA
North Bay, ON
- Full-time
Technologists support and maintain the critical systems required to keep air traffic moving safely and efficiently. It takes a team effort across Canada to keep navigation, surveillance,…
Added 14 mins ago
C
Project Manager (D&S Canada) - Acquisition and Updates
CAE
Ottawa, ON · Montreal, QC
- Full-time
…meet contractual commitments, achieve business objectives, and support customer…
Added 14 mins ago
K
Console Operator
Kyndryl
Regina, SK
- Full-time
Answer calls from Support, Call Centers and Customers; open necessary tickets, engage support and follow escalation procedures.
Added 14 mins ago
K
Manager, Digital Workplace
KPMG
ON · Toronto, Ontario
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 43 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
Develops and delivers communications and training to plant employees on changes improvements/modifications
Added 43 mins ago
T
Business Operations Support Lead - TD Asset Management
TD
Toronto, ON
- Full-time
Provides dedicated, high-quality administrative support to one or more executives and their broader function, serving as a trusted point of coordination for schedules, communications,…
Added 43 mins ago
RD
Administrative Assistant
RBC Dominion Securities
Calgary, AB
- Full-time
The RBC Dominion Securities branch located in Calgary North branch is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team.
Added 43 mins ago
O
Sr. Systems Analyst
OpenText
Waterloo, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 43 mins ago
A
Executive Assistant
Altis
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
You'll identify opportunities to improve processes and support client communications.
Added 43 mins ago
TU
Administration and Projects Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Projects, Documentation and Governance Support
Added 43 mins ago
O
Sr. Systems Analyst
OpenText
Mississauga, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 43 mins ago
B
Technical Expert, Engineering - Vehicle Management / Core Avionics Architect , Defense R&T
Bombardier
Montreal, QC
- Full-time
Collaborate with mission systems, tactical communications, electrical systems, flight sciences, software, and aircraft integration teams to ensure avionics solutions align with overall…
Added 43 mins ago
B
Professional Senior, Engineering - Tactical Communications & Datalink Architect , Defense R&T
Bombardier
Dorval, QC
- Full-time
Support aircraft modification and integration activities for military communications systems, including antenna installations, RF analysis, EMI/EMC considerations, and platform interfaces.
Added 59 mins ago
TE
Communications Business Analyst
TC Energy
Calgary, AB
- Full-time
Support the development of the Communications technology roadmap, helping identify future opportunities, business requirements and investment priorities.
Added 59 mins ago
M
Sr. Vendor & Operations Lead
McKesson
Mississauga, ON
- Full-time
Ensure escalation procedures, support coverage models, and contingency plans are documented and operationally ready.

BDC

CLIENT SUPPORT COORDINATOR – Kitchener

Kitchener, ON, Canada
Stratford, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated exclusively to Canadian entrepreneurs, and your work contributes directly to the success of small and medium‑sized businesses across Canada. You support client‑facing activities, marketing initiatives, and internal processes in a collaborative, fast‑paced environment where you can be yourself at work.

CHALLENGES TO BE MET

In this role, you will:

Support the development and management of a client portfolio by analyzing information to identify financing opportunities and contribute to value‑added solutions aligned with client needs.
Coordinate and support marketing initiatives, including events, campaigns, and promotional activities, by preparing communications and providing on‑site logistical support.
Manage multiple administrative and coordination projects simultaneously to support internal teams and business initiatives.
Prepare client‑facing documents such as letters, proposals, and contracts, ensuring accuracy, compliance with established processes, and timely follow‑up.
Maintain professional relationships with external organizations and contribute to promoting BDC financing services with influencers and prospective clients.
Perform pre‑qualification, risk‑rating, and initial client interview activities related to BDC financing solutions, using financial and business information.

WHAT WE ARE LOOKING FOR

Required Qualifications

Bachelor’s degree in Business Administration or a related field.
Proven experience in a customer service or client support role.
Strong organizational skills with the ability to prioritize tasks and meet deadlines in a multi‑tasking environment.
Ability to take initiative, actively listen to clients, and identify potential sales or business opportunities.
Ability to adapt to changing priorities and different client or business situations.
Clear and concise thinking with attention to detail in document preparation and follow‑up.
Excellent verbal and written communication skills in English.

Preferred Qualifications

Previous experience in banking, financial services, or a related industry.
Interest in entrepreneurship and supporting small and medium‑sized businesses.
Working knowledge of financial pre‑qualification or risk assessment processes.
Proficiency in French (verbal and written).

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply About employer

More about this job

Responsibilities

The Client Support Coordinator delivers high-quality customer service while providing administrative and operational support to the team. They also assist in managing client portfolios, coordinating marketing initiatives, and preparing financial documentation.

Requirements

Candidates must hold a bachelor's degree in Business Administration or a related field and possess proven experience in customer service. Strong organizational skills, attention to detail, and excellent communication abilities are essential for this role.

Skills

Customer service
Administrative support
Operational support
Financial analysis
Marketing coordination
Document preparation
Risk assessment
Communication
Organizational skills
Time management
Multi-tasking
Active listening
Sales support
Attention to detail

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Finance
Client support
Customer service
Business administration
Marketing
Financing
Risk rating
Pre-qualification
Administrative support
Operations
Entrepreneurship
Small and medium-sized businesses
Communication
Logistics
Compliance
Portfolio management

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