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Added 4 mins ago
Retail Store Manager - Place Montreal Trust
Laura Canada
Montreal, QC
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 4 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
…Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on…
Added 4 mins ago
AE
Project Manager
Ambient Enterprises
Coquitlam, BC
- Full-time
We are seeking a skilled and client-oriented Project Manager to oversee HVAC projects across multiple customer accounts. This role involves managing multiple projects ensuring consistent…
Added 4 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 4 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 4 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 4 mins ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 4 mins ago
BS
Automation Project Manager
Brock Solutions
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
…professionals. We are currently seeking an Automation Project Manager to join our team of experienced professionals located at our office in Vancouver,…
Added 4 mins ago
PS
Business Development Representative for a VC Firm - (US & Europe Markets)
Purple Sales
Toronto, ON
- Full-time
Purple Sales Solutions is currently seeking a Business Development team member for its American global client, passionate about venture capital/technology startups. The client is a global…
Added 4 mins ago
ML
Sr. Manager, HR - Commercial
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
Proven and recurring success as a trusted HR Business Partner at the manager level, with experience supporting commercial teams such as sales, marketing, and customer-facing functions
Added 4 mins ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…automation, and other enabling technologies, including employee and manager…
Added 19 mins ago
A
Talent Management Consultant
Accenture
Calgary, AB
- Full-time
…crush their strategic, financial, and operational goals. As a Manager, you’re a natural at building and bringing out the best in teams. And you’re a problem’s worst nightmare, thanks to…
Added 19 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
…and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited…
Added 19 mins ago
T
Personal Banking Associate - L'Île-Perrot (18.75 hours)
TD
Notre-Dame-de-l'Île-Perrot, QC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 19 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
The successful candidate will be part of the Client Due Diligence team within Global Business Services & Operations. The Client Due Diligence team is committed to ensuring services provided…
Added 19 mins ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
Added 19 mins ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
The successful candidate will be part of the Client Due Diligence team within Global Business Services & Operations. The Client Due Diligence team is committed to ensuring services provided…
Added 19 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 19 mins ago
T
AVP Business Operations - BWI Technology
TD
Toronto, ON
- Full-time
Client Interface: Ensure managers are operating in a mission critical role and have a firm pulse on accountabilities coming to and from their leader(s).
Added 19 mins ago
T
Personal Banker Trainee
TD
Dawson Creek, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues,…
Added 19 mins ago
T
Customer Experience Associate
TD
Dawson Creek, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 19 mins ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 19 mins ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
As the Senior Manager, Corporate-Commercial Credit, you will lead a team of Senior Credit Analysts responsible for managing Moneris’ commercial credit risk portfolio, including Large Key…
Added 19 mins ago
ON
Legal Coordinator – OLRB Health Care Restructuring/PSLRTA Lead – Litigation Team
Ontario Nurses' Association
London, ON · Ottawa, ON · Port Hope, ON · Toronto, ON · Nepean, ON
- Full-time
…primarily at the OLRB under the direction and supervision of the Manager of Litigation and Senior Legal…
Added 34 mins ago
BC
Planificateur(trice) Senior / Senior Planner – Bird Heavy Civil
Bird Construction
Montreal, QC
- Full-time
…multiple smaller projects. Reporting to the Project Controls Manager, you will be responsible for developing, maintaining, and monitoring detailed project schedules that accurately reflect…

BDC

CLIENT SUPPORT COORDINATOR - Ottawa and Kingston

Kingston, ON, Canada
Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: Between 1 to 3 years experience in a similar role;
Posting language: English
Posted: Oct 30, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, preparing client proposals and all relevant related documents (e.g., letters of intent and contracts), obtaining the necessary signatures and following up with clients. This person also performs various administrative tasks and provides support to the team.

CHALLENGES TO BE MET

Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases.
Provide excellent support service to the business development team and business center manager.
Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.
Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done.
Actively participate in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
Conduct pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support.

WHAT WE ARE LOOKING FOR

Bachelor degree in Business Administration, College diploma in accounting or an attestation of college studies;
Between 1 to 3 years experience in a similar role;
Experience with payables and receivables is considered an asset;
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues;
Strong organizational skills and ability to prioritize and deal with various situations at all times;
The ability to communicate effectively through email and in person including during meetings to provide timely information relevant to the business;
Ability to work independently and meet tight deadlines;
Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team;
Working knowledge of MS Office (Word, Excel, Outlook, One Note, Teams).
Access to a vehicle and a valid driver’s license may be required.
Bilingualism in French and English is a requirement
This position requires working in an office environment a minimum 3 days per week

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The incumbent provides high-quality client service by resolving core issues, preparing proposals and contracts, and managing documentation. They also support the business development team with administrative tasks, portfolio development, and marketing activities.

Requirements

Candidates must hold a bachelor degree in Business Administration or a college diploma in accounting, with 1 to 3 years of relevant experience. Proficiency in MS Office and bilingualism in French and English are required.

Skills

Client service
Administrative support
Proposal preparation
Contract management
Risk assessment
Marketing support
Organizational skills
Communication
Time management
Teamwork
MS Office
Word
Excel
Outlook
One Note
Teams

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financing
Client Support
Business Administration
Accounting
Letters of intent
Contracts
Risk rating
Portfolio development
Marketing communications
Logistical support
MS Office
Word
Excel
Outlook
One Note
Teams
Bilingual
Hybrid work

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