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Added 5 mins ago
SH
Clinical Coordinator AHF - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Added 5 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
This role requires proactive, field-oriented approach, including working directly in the plant to gather information, identify opportunities and validate technical information firsthand.…
Added 5 mins ago
UO
Donation Processing Assistant
University of Alberta
Edmonton, AB
- Full-time
The Donation Processing Assistant also supports routine gift processing activities, including compiling donor information for online donations, assisting with donor records and gift…
Added 5 mins ago
UO
Donation Processing Associate
University of Alberta
Edmonton, AB
- Full-time
Added 5 mins ago
UO
Laboratory Technician
University of Alberta
Edmonton, AB
- Full-time
Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
Added 5 mins ago
UO
McDonald Institute Theory Fellowship
University of Alberta
Edmonton, AB
- Full-time
…experimental particle and astroparticle physics expertise. Information on research activities within the Physics department at the University of Alberta can be found…
Added 5 mins ago
CG
Director, Talent & Leadership Development
Compass Group Canada
Mississauga, ON
- Full-time
…and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process.…
Added 5 mins ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Belleville, ON
- Full-time
Receive inbound calls from customers inquiring about their services; will identify their specific needs and provide information on subscription services that offer the most value to them
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C
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
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C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
Added 5 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
Process travel transactions by entering accurate and complete reservation information into the relevant systems
Added 5 mins ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Problem Solving Expertise: Strong problem-solving skills are essential for this role. You will act as a central hub, gathering information from various groups to find solutions.
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Content Moderator (Bilingual: Hebrew/English) On-Site
Concentrix
Mississauga, ON
- Full-time
Provide information, educate customers to update trackers, update required applications & tools and keep internal stakeholders informed of issues
Added 5 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
…disorder. The BCCSU is the provincial resource for evidence-based information and treatment guidance in the field of addiction and is affiliated with UBC and Providence Health Care. The…
Added 5 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
…disorder. The BCCSU is the provincial resource for evidence-based information and treatment guidance in the field of addiction and is affiliated with UBC and Providence Health Care. The…
Added 5 mins ago
T
Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
Ensure that exceptions are appropriately analyzed, reported, and tracked to resolution. Further, support TDS Businesses in developing action/remediation plans to address internal control…
Added 5 mins ago
SC
Community Connector & Community Learning Program Coordinator
Smithers Community Services Association
Smithers, BC
- Full-time
- Temporary
Added 5 mins ago
CC
Fabricator
Crossroads C&I
Toronto, ON
- Full-time
…recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and…
Added 5 mins ago
C
Content Moderator (Bilingual: Korean/English) On-Site
Concentrix
Mississauga, ON
- Full-time
Provide information, educate customers to update trackers, update required applications & tools and keep internal stakeholders informed of issues
Added 20 mins ago
D
Dental Hygienist - Life Dental on 6th
dentalcorp
New Westminster, BC
- Part-time
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we…
Added 20 mins ago
D
Dental Hygienist - Oceanfront Dental Group
dentalcorp
Vancouver, BC · Oceanfront Dental Group
- Part-time
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we…
Added 20 mins ago
FH
Research Assistant
Fraser Health
Surrey, BC
- Temporary
…research presentations, posters and manuscripts for publication. Further, the role would also be responsible for the collection and entry of data, aggregation and reporting of summary…
Added 20 mins ago
BP
First Line Manager, Quality NDE (Temporary/Term)
Bruce Power
Bruce Power
- Full-time
…including the use of visual aids when required to transfer information easily to various work groups, departments or outside…
Added 20 mins ago
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ECONOMIST
BDC
Montreal, QC
- Full-time
…centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian…
Added 20 mins ago
NM
Bilingual Technical Trainer (Central Region)
Nissan Motor Corporation
Mississauga, ON
- Full-time
…trainers to review, repackage and distribute technical reports and information; review and update core, new model and web-based training materials; make recommendations regarding safety…

BDC

CLIENT SUPPORT COORDINATOR - Ottawa and Kingston

Kingston, ON, Canada
Ottawa, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: Between 1 to 3 years experience in a similar role;
Posting language: English
Posted: Oct 30, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, preparing client proposals and all relevant related documents (e.g., letters of intent and contracts), obtaining the necessary signatures and following up with clients. This person also performs various administrative tasks and provides support to the team.

CHALLENGES TO BE MET

Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases.
Provide excellent support service to the business development team and business center manager.
Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.
Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done.
Actively participate in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
Conduct pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support.

WHAT WE ARE LOOKING FOR

Bachelor degree in Business Administration, College diploma in accounting or an attestation of college studies;
Between 1 to 3 years experience in a similar role;
Experience with payables and receivables is considered an asset;
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues;
Strong organizational skills and ability to prioritize and deal with various situations at all times;
The ability to communicate effectively through email and in person including during meetings to provide timely information relevant to the business;
Ability to work independently and meet tight deadlines;
Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team;
Working knowledge of MS Office (Word, Excel, Outlook, One Note, Teams).
Access to a vehicle and a valid driver’s license may be required.
Bilingualism in French and English is a requirement
This position requires working in an office environment a minimum 3 days per week

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply About employer

More about this job

Responsibilities

The incumbent provides high-quality client service by resolving core issues, preparing proposals and contracts, and managing documentation. They also support the business development team with administrative tasks, portfolio development, and marketing activities.

Requirements

Candidates must hold a bachelor degree in Business Administration or a college diploma in accounting, with 1 to 3 years of relevant experience. Proficiency in MS Office and bilingualism in French and English are required.

Skills

Client service
Administrative support
Proposal preparation
Contract management
Risk assessment
Marketing support
Organizational skills
Communication
Time management
Teamwork
MS Office
Word
Excel
Outlook
One Note
Teams

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financing
Client Support
Business Administration
Accounting
Letters of intent
Contracts
Risk rating
Portfolio development
Marketing communications
Logistical support
MS Office
Word
Excel
Outlook
One Note
Teams
Bilingual
Hybrid work

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