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Added 9 mins ago
YU
Acquisitions Coordinator
York University
Toronto, ON
- Full-time
Under the direction of the manager, the Acquisitions Coordinator coordinates the operational activities supporting library acquisitions, including acquisition order processing, electronic…
Added 1 hour ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
Coordinate client requirements with the Office Manager and Operations team.
Added 2 hours ago
BS
Senior Manager, Total Rewards & Well-Being
Bilingual Source
Toronto, ON · Etobicoke, ON
- $120,000 to $140,000 CAD / year
- Full-time
Bilingual Total Rewards Manager (French and English Required)
Added 3 hours ago
NB
Operation Agent
National Bank of Canada
Victoria, BC
- Full-time
…clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment…
Added 3 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 3 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
ON · Ontario, Canada
- Full-time
Our client, a respected healthcare organization located in North Bay, Ontario, is seeking a dedicated and experienced Finance Manager to join their supportive and collaborative team.
Added 3 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
North Bay, ON
- Full-time
Our client, a respected healthcare organization located in North Bay, Ontario, is seeking a dedicated and experienced Finance Manager to join their supportive and collaborative team.
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 4 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Regina, SK
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 4 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 5 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Standardiser et améliorer les processus de gestion des ressources, d’administration des projets, les systèmes opérationnels, les outils de suivi et les processus interfonctionnels.
Added 5 hours ago
MP
Accounts Receivable Manager
Miramar Property Management | Trivest Condominiums
Toronto, ON
- Full-time
Relevant post-secondary education in Accounting, Finance, Business Administration, or a related field; professional designations (e.g., CPA or equivalent) are an asset.
Added 6 hours ago
GL
Senior Payroll Specialist
goeasy Ltd.
Mississauga, ON
- Full-time
…mentoring junior team members, and partnering closely with HR and…
Added 6 hours ago
CB
Senior Property Manager
Coldwell Banker Real Estate Management Leaders
Brampton, ON
- Full-time
The Senior Property Manager is a full-time role based in Guelph, ON, responsible for overseeing the day-to-day management of a portfolio of condominium and commercial properties in Guelph,…
Added 6 hours ago
EP
Sr. Operations Manager – Rating and Forms
Embrace Pet Insurance
NB · Chiasson Office, NB
- Full-time
Senior Operations Manager, Rating & Forms - Embrace Pet Insurance
Added 6 hours ago
A
Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Added 7 hours ago
SW
Administration and Events Coordinator *email to apply*
Sport Wood Buffalo Association
Fort McMurray, AB
- Full-time
Position: Administration and Events Coordinator
Added 7 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and business-focused Manager, Parking and Commercial Operations to lead the performance and growth of key customer-facing commercial operations,…
Added 10 hours ago
N
Growth Operations Manager
nesto
Toronto, ON
- Full-time
…CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise…
Added 11 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 11 hours ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
We're looking to fill an opening for a Senior Delivery Manager to join the Enterprise Project Management Office for 12 months.
Added 11 hours ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 11 hours ago
P
Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
The Executive Administrative Assistant provides high-level administrative and operational support to the Division Manager and VI Region Division. This position plays a key role in…
Added 12 hours ago
CS
Bilingual Banking IT Project Manager
Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
10+ years of experience as a Project Manager within the banking industry.
Added 12 hours ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…

BDC

CLIENT SUPPORT COORDINATOR - Ottawa and Kingston

Kingston, ON, Canada
Ottawa, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: Between 1 to 3 years experience in a similar role;
Posting language: English
Posted: Oct 30, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, preparing client proposals and all relevant related documents (e.g., letters of intent and contracts), obtaining the necessary signatures and following up with clients. This person also performs various administrative tasks and provides support to the team.

CHALLENGES TO BE MET

Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases.
Provide excellent support service to the business development team and business center manager.
Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.
Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done.
Actively participate in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
Conduct pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support.

WHAT WE ARE LOOKING FOR

Bachelor degree in Business Administration, College diploma in accounting or an attestation of college studies;
Between 1 to 3 years experience in a similar role;
Experience with payables and receivables is considered an asset;
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues;
Strong organizational skills and ability to prioritize and deal with various situations at all times;
The ability to communicate effectively through email and in person including during meetings to provide timely information relevant to the business;
Ability to work independently and meet tight deadlines;
Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team;
Working knowledge of MS Office (Word, Excel, Outlook, One Note, Teams).
Access to a vehicle and a valid driver’s license may be required.
Bilingualism in French and English is a requirement
This position requires working in an office environment a minimum 3 days per week

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The incumbent provides high-quality client service by resolving core issues, preparing proposals and contracts, and managing documentation. They also support the business development team with administrative tasks, portfolio development, and marketing activities.

Requirements

Candidates must hold a bachelor degree in Business Administration or a college diploma in accounting, with 1 to 3 years of relevant experience. Proficiency in MS Office and bilingualism in French and English are required.

Skills

Client service
Administrative support
Proposal preparation
Contract management
Risk assessment
Marketing support
Organizational skills
Communication
Time management
Teamwork
MS Office
Word
Excel
Outlook
One Note
Teams

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financing
Client Support
Business Administration
Accounting
Letters of intent
Contracts
Risk rating
Portfolio development
Marketing communications
Logistical support
MS Office
Word
Excel
Outlook
One Note
Teams
Bilingual
Hybrid work

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