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Added 8 mins ago
Senior Business Development Manager
Convera
Montreal, QC
…with ease, Convera is seeking a Senior Business Development Manager to drive sales of complex products, hedging solutions, and…
Added 8 mins ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 8 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 8 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 8 mins ago
NF
Verification Team Lead
NorthLake Financial ULC
Barrie, ON
- Full-time
Assist with complex or escalated verification files and provide guidance on appropriate decisions.
Added 8 mins ago
Manager, startGBC (Entrepreneurship)
George Brown Polytechnic
Toronto, ON
The Manager of startGBC leads and manages all
Added 8 mins ago
DT
Account Manager
Direct Travel
Canada
- Full-time
The Account Manager will at times be required to conduct complex interpersonal interactions with others, troubleshoot, solve problems, make decisions, operate independently, and work…
Added 8 mins ago
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Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
Guardian Capital LP (GCLP) is a Canadian institutional asset manager delivering investment management solutions to pension funds, foundations, endowments, corporations, other institutional…
Added 8 mins ago
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DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 8 mins ago
FT
Senior Accountant, Accounting & Assurance
Firefly Transformation Solutions
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $100,000 CAD / year
- Full-time
Our client is a dynamic and growing accounting firm. They offer a supportive and friendly environment with opportunity for growth and truly value work-life balace.
Added 23 mins ago
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IQR Customer Care Operations Supervisor
ZEISS Group
Toronto, ON
- Full-time
Handle complex, sensitive, or high-priority transactions within established authority and escalate material risks or exceptions to the PC Manager. Maintain sufficient involvement in daily…
Added 23 mins ago
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TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Handle complex cases: Perform secondary reviews of AML analysis, ensuring thoroughness, accuracy, and proper risk assessment.
Added 23 mins ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 23 mins ago
Product Manager, Terminal Payments
Stripe
Toronto, ON
As the product manager responsible for enterprise success within Terminal Payments, you’ll deliver an end-to-end payments and commerce platform for enterprise users. You’ll work directly…
Added 23 mins ago
LA
Senior Administrative Assistant - Regina
Legal Aid Saskatchewan
Bratt's Lake No. 129, SK
- $28.52 to $34.56 CAD / hour
…helping provide access to justice for our clients navigating complex legal processes. Reporting to the Administrative Staff Manager, you will play a key role in the day-to-day operations of…
Added 23 mins ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
As the Senior Manager, Corporate-Commercial Credit, you will lead a team of Senior Credit Analysts responsible for managing Moneris’ commercial credit risk portfolio, including Large Key…
Added 37 mins ago
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Customer Service Representative
BMO
Elora, ON
- Part-time
Escalates complex or unresolved customer situations to managers as required.
Added 37 mins ago
B
Personal Banker
BMO
Waterloo, ON
- Full-time
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Added 37 mins ago
B
Customer Service Representative
BMO
Orillia, ON
- Part-time
Escalates complex or unresolved customer situations to managers as required.
Added 38 mins ago
B
Sr. Technical GEO/SEO Specialist
Borrowell
Remote, Canada
- $85,000 to $110,000 CAD / year
- Full-time
- Remote
Storytelling: Experience with turning complex topics and data into clear, compelling stories across formats, ideally related to YMYL themes
Added 38 mins ago
Manager, Strategic Initiatives(Ottawa) - 12 Month Temporary
Scotiabank
Ottawa, ON
The Manager, Strategic Initiatives is responsible for executing on medium-to-large initiatives and projects supporting Global Wealth Management, specifically focused on impacts to Global…
Added 38 mins ago
Manager, Financial Analysis - Finance
Scotiabank
Toronto, ON
The Manager, Financial Analysis, Global Finance - Subsidiary Financial Accounting and Reporting, is responsible for the accuracy and completeness of the data from operation/accounting…
Added 38 mins ago
Manager, Identity Lifecycle Management
Scotiabank
Toronto, ON
Reporting to the Senior Manager, the Manager will lead a team of Security Analysts who perform access provisioning, audit reporting, and risk remediation related to Identity Management…
Added 38 mins ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 38 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…

BDC

CLIENT SUPPORT COORDINATOR - Ottawa and Kingston

Kingston, ON, Canada
Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: Between 1 to 3 years experience in a similar role;
Posting language: English
Posted: Oct 30, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, preparing client proposals and all relevant related documents (e.g., letters of intent and contracts), obtaining the necessary signatures and following up with clients. This person also performs various administrative tasks and provides support to the team.

CHALLENGES TO BE MET

Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases.
Provide excellent support service to the business development team and business center manager.
Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.
Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done.
Actively participate in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
Conduct pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support.

WHAT WE ARE LOOKING FOR

Bachelor degree in Business Administration, College diploma in accounting or an attestation of college studies;
Between 1 to 3 years experience in a similar role;
Experience with payables and receivables is considered an asset;
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues;
Strong organizational skills and ability to prioritize and deal with various situations at all times;
The ability to communicate effectively through email and in person including during meetings to provide timely information relevant to the business;
Ability to work independently and meet tight deadlines;
Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team;
Working knowledge of MS Office (Word, Excel, Outlook, One Note, Teams).
Access to a vehicle and a valid driver’s license may be required.
Bilingualism in French and English is a requirement
This position requires working in an office environment a minimum 3 days per week

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The incumbent provides high-quality client service by resolving core issues, preparing proposals and contracts, and managing documentation. They also support the business development team with administrative tasks, portfolio development, and marketing activities.

Requirements

Candidates must hold a bachelor degree in Business Administration or a college diploma in accounting, with 1 to 3 years of relevant experience. Proficiency in MS Office and bilingualism in French and English are required.

Skills

Client service
Administrative support
Proposal preparation
Contract management
Risk assessment
Marketing support
Organizational skills
Communication
Time management
Teamwork
MS Office
Word
Excel
Outlook
One Note
Teams

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financing
Client Support
Business Administration
Accounting
Letters of intent
Contracts
Risk rating
Portfolio development
Marketing communications
Logistical support
MS Office
Word
Excel
Outlook
One Note
Teams
Bilingual
Hybrid work

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