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Added 6 mins ago
J
Yard Worker
Jobbe
Lower Sackville, NS
- Full-time
Added 2 hours ago
TA
Health And Safety Coordinator
Taiga Air Services Ltd.
Canada
- Full-time
…aviation services across six key categories to support diverse client needs. The company focuses on aerial imaging, mapping, surveying, surveillance, inspections, and utility-related…
Added 6 hours ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
Job Posting TitleFinancial Business Services Coordinator
Added 6 hours ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Convergint is looking for a team-oriented, results-driven, Project Coordinator to join our amazing Capital Projects team in our Halifax location. As the Project Coordinator, you will be…
Added 6 hours ago
AI
Appointment Coordinator/Service Reception - Audi Winnipeg
AutoCanada Inc.
Winnipeg, MB
- $17.5 to $20 CAD / hour
- Full-time
Position: Appointment Coordinator/Service Reception
Added 6 hours ago
BC
Repair and Restoration Coordinator
BELFOR CANADA INC.
Winnipeg, MB
- $45,000 to $60,000 CAD / year
- Full-time
Are you a natural leader with experience in construction or restoration? We’re looking for a Repair and Restoration Coordinator to oversee daily operations, manage crews, and ensure…
Added 6 hours ago
BC
Warehouse Coordinator
BELFOR CANADA INC.
Toronto, ON
- $25 to $28 CAD / hour
- Full-time
The Warehouse Coordinator plays a critical role in ensuring seamless warehouse operations, inventory control, and project logistics. Reporting to the Operations Manager, this position…
Added 8 hours ago
EH
Admissions Coordinator FT
Edgewood Health Network Inc
Nanaimo, BC
- Up to $50,000 CAD / year
- Full-time
The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the…
Added 9 hours ago
FH
RN/RPN, Toxic Drug Response and Priority Populations (TDRPP) | Safepoint Supervised Consumption Site , Surrey
Fraser Health
Surrey, BC
- Part-time
…and procedures and reporting any risks and anomalies to the Client Care…
Added 9 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 9 hours ago
K
Engagement Analyst (12 Month Contract)
KPMG
ON · Toronto, Ontario
- Full-time
…closely with accountants and other professionals on complex client engagements across a broad range of legal and tax-related practice…
Added 10 hours ago
VH
RN/RPN - Child & Family Program (Central West)
VHA Home HealthCare
Mississauga, ON
- Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 12 hours ago
GE
Medical Coordinator (Hybrid/Remote)
Global Excel Management
Windsor, ON · Sherbrooke, QC
- Other
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and…
Added 14 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001039
Added 14 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001039
Added 14 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001039
Added 14 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001040
Added 14 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001040
Added 14 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001040
Added 15 hours ago
TS
Program Coordinator & Facilitator
The Salvation Army in Canada
Vancouver, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 16 hours ago
TS
Program Coordinator & Facilitator
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Deborah's Gate
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 19 hours ago
GD
Administrative Assistant IV - Saskatoon
Gabriel Dumont Institute
Saskatoon, SK
- Full-time
Responsibilities: Reporting to the Senior Program Coordinator – Training & Employment, the Administrative Assistant 4 provides administrative and operational support to the delivery of…
Added 19 hours ago
PE
Account Coordinator
PheedLoop Events
Toronto, ON
- Full-time
Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?
Added 20 hours ago
OB
Special Project Coordinator
Oxford Builders Supplies
Calgary, AB
- Full-time
Company Description Oxford Builders Supplies is a full-service equipment and maintenance supplier serving the construction industry with a wide range of new and used equipment. The company…
Added 20 hours ago
RP
HHC Service Coordinator
Rexall Pharmacy Group LTD
Windsor, ON
- Up to $18.45 CAD / hour
The Home Health Service Coordinator is responsible for coordinating and managing the service technicians. They serve as a crucial liaison between clients, healthcare professionals, and…

BDC

CLIENT SUPPORT COORDINATOR, VIRTUAL BUSINESS CENTRE - Across Canada

Calgary, AB, Canada
Moncton, NB, Canada
Toronto, ON, Canada
Boucherville, QC, Canada
Laval, QC, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: Experience: Minimum of 3 years of experience in an administrative role.
Posting language: English
Posted: Oct 2, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As a Client Support Coordinator in BDC’s Virtual Business Centre, you will provide high-quality administrative and client support to clients across Canada. BDC is the only bank dedicated exclusively to Canadian entrepreneurs, supporting the growth of small and medium-sized businesses across Canada. You will respond to client inquiries, complete administrative activities, maintain accurate documentation, and collaborate with colleagues in a virtual team environment. Your work contributes directly to the service provided to Canadian businesses.

CHALLENGES TO BE MET

Provide client service to Virtual Business Centre clients by responding to basic inquiries and escalating more complex requests to the appropriate team members.
Respond to clients promptly and professionally while following established policies, procedures, and processes.
Complete administrative tasks through a queue management system, including preparing correspondence according to established processes.
Maintain accurate client information and documentation and complete required follow-ups.
Prioritize multiple administrative activities and meet deadlines in a fast-paced environment to maintain established service standards.
Stay current on changes to policies, standardized procedures, and processes.
Collaborate effectively within a virtual team while completing assigned work independently.
At BDC, we value inclusion, equity, and diversity, and you can be yourself at work while contributing to the success of Canadian businesses.

WHAT WE ARE LOOKING FOR

Education: College diploma in Office Administration or bachelor’s degree in Business Administration.
Experience: Minimum of 3 years of experience in an administrative role.
Bilingual communication: Excellent French and English, both written and spoken.
Microsoft Office: Proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Ability to organize and prioritize multiple administrative tasks, maintain accurate information, manage documentation, and complete follow-ups.
Demonstrated ability to provide client service through active listening and problem-solving.
Ability to work independently and collaboratively within a virtual team environment.
Ability to work effectively in a fast-paced environment and consistently meet deadlines.
Ability to adapt to changes in policies, procedures, processes, and work activities.
Ability to work in a hybrid environment, both in-office and virtually.

Preferred Qualifications

Teamwork and collaborative approach.
Flexibility and creativity in responding to changing work requirements.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply About employer

More about this job

Responsibilities

Provide high-quality administrative and client support by responding to inquiries and managing documentation within a virtual team. Collaborate with colleagues to ensure efficient service delivery while maintaining accurate client information and meeting deadlines.

Requirements

Requires a college diploma in Office Administration or a bachelor’s degree in Business Administration. Candidates must have at least 3 years of administrative experience and be bilingual in French and English.

Skills

Administrative support
Client service
Queue management
Documentation
Microsoft Word
Microsoft Excel
Microsoft Outlook
Active listening
Problem-solving
Time management
Communication
Bilingualism
Collaboration
Data entry

Benefits

Flexible and competitive benefits
Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Administrative
Client Support
Virtual Business Centre
Banking
Queue Management
Documentation
Microsoft Office
Bilingual
Customer Service
Hybrid Work
Office Administration
Business Administration
Data Management
Professionalism
Policy Compliance

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