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Added 1 min ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
Lead the implementation of major IT initiatives, including system upgrades, new technology deployments, facility expansions, and relocation projects.
Added 16 mins ago
LC
Store Administrator, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
Interface / Input charges and payments on account files into Accounts Receivable, ensuring AR system totals match the totals validated from front end systems.
Added 46 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…stabilization and enhancement of the Rental Offences Complaint System (ROCS), optimize case management solutions, develop portal applications, remediate defects, improve performance, and…
Added 46 mins ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
Reviews system and integration testing functions.
Added 46 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Employment Ontario Information Systems (EOIS) is the major IT system that supports the administration of these programs. Application subsystems under EOIS include Ca MS (Case Management…
Added 46 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…stabilization and enhancement of the Rental Offences Complaint System (ROCS), optimize case management solutions, develop portal applications, remediate defects, improve performance, and…
Added 46 mins ago
AE
Talent Acquisition Specialist
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Lead interviews by using the targeted selection method interviewing system;
Added 46 mins ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
Reviews system and integration testing functions.
Added 46 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…stabilization and enhancement of the Rental Offences Complaint System (ROCS), optimize case management solutions, develop portal applications, remediate defects, improve performance, and…
Added 46 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Employment Ontario Information Systems (EOIS) is the major IT system that supports the administration of these programs. Application subsystems under EOIS include Ca MS (Case Management…
Added 46 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Employment Ontario Information Systems (EOIS) is the major IT system that supports the administration of these programs. Application subsystems under EOIS include Ca MS (Case Management…
Added 46 mins ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the…
Added 46 mins ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the…
Added 46 mins ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the…
Added 46 mins ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the…
Added 46 mins ago
C
Senior Network Administrator
CGI
Calgary, AB
- Full-time
The Senior Network Administrator is responsible for the day to day administration, monitoring, maintenance, troubleshooting, and support of enterprise network infrastructure, ensuring…
Added 46 mins ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the…
Added 46 mins ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the…
Added 1 hour ago
V
Outreach Worker (Term, Part Time)
VitalHires
Westbank, BC
- Part-time
Provide advocacy, system navigation, and referrals to internal and external services.
Added 1 hour ago
CC
Industrial Automation Specialist
Club Coffee LP
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Administer and maintain AVEVA System Platform, including HMI applications, Galaxy/Application Server objects, I/O connectivity, alarming, historian tags, runtime health, licensing, backups,…
Added 1 hour ago
MS
Representative, Export Documentation - Front Desk
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
Ensure all original import Bills of Lading received are accurately recorded in the system in a timely manner to support releasing requirements.
Added 1 hour ago
PA
Assistant Sales Manager (AutoPlanet Durham)
Performance Auto Group
Bowmanville, ON
- Full-time
Post Secondary Degree/Diploma in Business Administration.
Added 1 hour ago
1
Dental Administrator -  Oakville, ON - 12718
123Dentist
Oakville, ON
- $23 to $25 CAD / hour
- Full-time
Completion of a Dental Administration Program/Certificate would be great
Added 2 hours ago
BH
Administrative Clerk
Bayshore HealthCare
Toronto, ON · North York, ON
- Full-time
…decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the…
Added 2 hours ago
WT
Senior Software Developer (Front End), Trading
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
…million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is…

BDC

CLIENT SUPPORT COORDINATOR, VIRTUAL BUSINESS CENTRE - Across Canada

Calgary, AB, Canada
Moncton, NB, Canada
Toronto, ON, Canada
Boucherville, QC, Canada
Laval, QC, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: Experience: Minimum of 3 years of experience in an administrative role.
Posting language: English
Posted: Oct 2, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As a Client Support Coordinator in BDC’s Virtual Business Centre, you will provide high-quality administrative and client support to clients across Canada. BDC is the only bank dedicated exclusively to Canadian entrepreneurs, supporting the growth of small and medium-sized businesses across Canada. You will respond to client inquiries, complete administrative activities, maintain accurate documentation, and collaborate with colleagues in a virtual team environment. Your work contributes directly to the service provided to Canadian businesses.

CHALLENGES TO BE MET

Provide client service to Virtual Business Centre clients by responding to basic inquiries and escalating more complex requests to the appropriate team members.
Respond to clients promptly and professionally while following established policies, procedures, and processes.
Complete administrative tasks through a queue management system, including preparing correspondence according to established processes.
Maintain accurate client information and documentation and complete required follow-ups.
Prioritize multiple administrative activities and meet deadlines in a fast-paced environment to maintain established service standards.
Stay current on changes to policies, standardized procedures, and processes.
Collaborate effectively within a virtual team while completing assigned work independently.
At BDC, we value inclusion, equity, and diversity, and you can be yourself at work while contributing to the success of Canadian businesses.

WHAT WE ARE LOOKING FOR

Education: College diploma in Office Administration or bachelor’s degree in Business Administration.
Experience: Minimum of 3 years of experience in an administrative role.
Bilingual communication: Excellent French and English, both written and spoken.
Microsoft Office: Proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Ability to organize and prioritize multiple administrative tasks, maintain accurate information, manage documentation, and complete follow-ups.
Demonstrated ability to provide client service through active listening and problem-solving.
Ability to work independently and collaboratively within a virtual team environment.
Ability to work effectively in a fast-paced environment and consistently meet deadlines.
Ability to adapt to changes in policies, procedures, processes, and work activities.
Ability to work in a hybrid environment, both in-office and virtually.

Preferred Qualifications

Teamwork and collaborative approach.
Flexibility and creativity in responding to changing work requirements.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply About employer

More about this job

Responsibilities

Provide high-quality administrative and client support by responding to inquiries and managing documentation within a virtual team. Collaborate with colleagues to ensure efficient service delivery while maintaining accurate client information and meeting deadlines.

Requirements

Requires a college diploma in Office Administration or a bachelor’s degree in Business Administration. Candidates must have at least 3 years of administrative experience and be bilingual in French and English.

Skills

Administrative support
Client service
Queue management
Documentation
Microsoft Word
Microsoft Excel
Microsoft Outlook
Active listening
Problem-solving
Time management
Communication
Bilingualism
Collaboration
Data entry

Benefits

Flexible and competitive benefits
Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Administrative
Client Support
Virtual Business Centre
Banking
Queue Management
Documentation
Microsoft Office
Bilingual
Customer Service
Hybrid Work
Office Administration
Business Administration
Data Management
Professionalism
Policy Compliance

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