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Added 7 hours ago
Account Coordinator
Rose PR Inc.
Montreal, QC
Full-time
We’re looking for a highly organized, proactive and detail-oriented PR Account Coordinator to join our growing team. This is an entry-level PR role for someone who already has a foundation…
Added 8 hours ago
Sales Administration Coordinator
Vast-Auto Distribution
Montreal, QC
Full-time
The Sales Administration Coordinator is responsible for supporting the retail sales team with professional customer programs, customer agreements, and sales performance reporting. This role…
Added 11 hours ago
Coordinator, Ticket Operations
Sports Careers
Ottawa, ON · Kanata, ON
Full-time
The Ticket Operations Coordinator is responsible for providing customer service to the season seat members of the Ottawa Senators, Belleville Senators and any future teams/tenants of…
Added 13 hours ago
Administrative Coordinator
McGill University
Glen · MUHC-GLEN
Full-time
…apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 13 hours ago
Traffic Coordinator (Contract)
Moose Knuckles Canada
Montreal, QC · Greater Montreal Metropolitan Area
Contract
Join our Supply Chain team as a Traffic Coordinator (Contract) and play a key role in supporting our global logistics operations. As the main liaison between internal stakeholders and…
Added 15 hours ago
Customer Business Manager
Encore Field Marketing Solutions Inc.
Oakville, ON · ON, Oakville, CA-ON
Full-time
…promotional planning, funding management, deduction follow-up and account performance…
Added 16 hours ago
Sales Administration Manager
Vast auto Distribution
Montreal, QC
The Sales Administration Coordinator is responsible for supporting the retail sales team with professional customer programs, customer agreements, and sales performance reporting. This role…
Added 17 hours ago
Coordinator, Ticket Operations
Ottawa Senators
Ottawa, ON · Kanata, Ontario
Full-time
The Ticket Operations Coordinator is responsible for providing customer service to the season seat members of the Ottawa Senators, Belleville Senators and any future teams/tenants of…
Added 20 hours ago
Bilingual Case Support Coordinator (hybrid)
Bilingual Source
Toronto, ON · Greater Toronto Area, Canada
Full-time
Bilingual Case Support Coordinator - French/English
Added 11 days ago
Customer Account Coordinator
XTL Transport, Logistics, Distribution
Toronto, ON
Full-time
…and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable…
Added 3 days ago
Accommodation Coordinator-EN
Canadian Forces Morale and Welfare Services
Winnipeg, MB
$67,990 to $80,000 CAD / year
Full-time
…hotel/accommodation operations at 17 Wing Winnipeg. As the Accommodation Coordinator, you will use your expertise to manage a team, meet guest requirements, maintain the booking schedule…
Added 3 days ago
Aerospace Experiences Project Coordinator
Ingenium
Ottawa, ON
Full-time
If you are an Ingenium employee, please visit your ADP home page, select “Myself”. Under Talent, select Career Centre and submit your application - do not create a personal account.
Added 3 days ago
Senior Sales Coordinator – English/Mandarin Bilingual
Pasona N A, Inc.
Richmond, BC
$65,000 to $90,000 CAD / year
Full-time
They are seeking a Senior Sales Coordinator to support end-to-end sales and order fulfillment coordination for major North American grocery and foodservice accounts. This is a 100%…
Added 3 days ago
Sales Coordinator
GrowBuildLearn
ON · Niagara, ON
Full-time
1–3 years of experience in sales, cold outreach, business development, or account management
Added 3 days ago
Learning Operations Assistant
Defence Construction Canada
Winnipeg, MB
Full-time
Reporting to the Coordinator, Training and Development, the Learning Operations Assistant supports the administration and delivery of training and development programs, services, and…
Added 4 days ago
Coordonnateur(trice) bilingue, Ventes de Groupes - Bilingual Group Sales Coordinator
Sunwing Vacations Group
Laval, QC
Under Sunwing Vacations, we are looking for a Bilingual Group Sales Coordinator to join the Group Sales Team. In this role, you will provide booking administration support for assigned…
Added 4 days ago
Bilingual Customer Experience Coordinator (EN/FR)
Phoenix (YC W21)
Toronto, ON
$45,000 to $55,000 CAD / year
Full-time
As a Bilingual Customer Experience Coordinator, you will support patients in their journey with Phoenix. You will answer questions to help them use and understand our platform and treatment…
Added 4 days ago
Bilingual Customer Experience Coordinator (EN/FR) - Remote
Phoenix (YC W21)
Remote, Canada
$45,000 to $55,000 CAD / year
Full-time · Remote
As a Bilingual Customer Experience Coordinator (Remote), you will support patients in their journey with Phoenix. You will answer questions to help them use and understand our platform and…
Added 5 days ago
Bilingual Customer Experience Coordinator (EN/FR)
Phoenix
Toronto, ON
$45,000 to $55,000 CAD / year
Full-time
As a Bilingual Customer Experience Coordinator, you will support patients in their journey with Phoenix. You will answer questions to help them use and understand our platform and treatment…
Added 5 days ago
Bilingual Customer Experience Coordinator (EN/FR) - Remote
Phoenix
Remote, Canada
$45,000 to $55,000 CAD / year
Full-time · Remote
As a Bilingual Customer Experience Coordinator (Remote), you will support patients in their journey with Phoenix. You will answer questions to help them use and understand our platform and…
Added 4 days ago
Coordonnateur(trice) d'événements
Master
Saint-Bruno, QC
Full-time
…for a highly organized, proactive, and client-focused Event Coordinator to join our…
Added 5 days ago
COORDINATOR, IT OPERATIONS AND PERFORMANCE
BDC
Montreal, QC
Full-time
…Benefit Pension Plan, a $750 wellness and health care spending account, to name a…
Added 5 days ago
Client Dedicated Coordinator
Club Demonstration Services
Toronto, ON
Full-time
This is a client-dedicated Coordinator role supporting the Colgate account, performing substantially the same functions as the existing Colgate Coordinator position. The incumbent provides…
Added 5 days ago
Client Dedicated Coordinator
Advantage Solutions
Toronto, ON
Full-time
This is a client-dedicated Coordinator role supporting the Colgate account, performing substantially the same functions as the existing Colgate Coordinator position. The incumbent provides…
Added 4 days ago
Tenant Services Coordinator II (Bilingual)
BGIS
Montreal, QC
Full-time
The Tenant Project Coordinator supports BGIS clients by coordinating the delivery of small- to medium- scale maintenance projects, workspace changes, design services and office services.…

BDC

COORDINATOR, IT OPERATIONS AND PERFORMANCE

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 17, 2026

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Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

We are seeking an IT Operations and Performance Coordinator to support the Information Technology team in managing consultant renewal requests, purchases, and procurement within the company. He or she will need to understand the IT teams’ needs in order to provide sound advice in accordance with the Procurement Team’s guidelines. In addition, he or she will be responsible for effectively managing supplier relationships and procurement costs. The ideal candidate stands out for their attention to detail, independence, and ability to manage multiple priorities. With strong analytical and interpersonal skills, they can anticipate needs, solve problems, and make relevant recommendations. Their organizational skills, sound judgment, and comfort with technology enable them to provide high-quality support while ensuring rigorous follow-up on cases.

CHALLENGES TO BE MET

Plan and coordinate consultant contract renewals, monitor contract deadlines, and manage activities related to contract terminations.
Manage requests for exceptions and waivers related to consultants, gather the necessary justifications and approvals, and ensuring proper documentation and follow-up.
Prepare and process purchase orders in ServiceNow, validate the required information, obtain the necessary approvals, and follow up until they are sent to suppliers.
Prepare, or assist in preparing, the documentation required for procurement processes, ensuring that operational requirements, service descriptions and levels, as well as security and confidentiality requirements, are clearly defined.
Serve as a Procurement resource by mastering the requirements of the Procurement Policy and related processes in order to provide appropriate guidance to IT teams.
Advise IT teams on the procurement strategy best suited to their needs, taking into account the operational context, risks, costs, and opportunities for optimization.
Anticipate information needs, conduct the necessary research and analysis, and then formulate relevant recommendations based on a solid understanding of IT objectives and proficiency with technological and analytical tools.

WHAT WE ARE LOOKING FOR

DESIRED EDUCATION AND EXPERIENCE

College or university degree in a business-related field.
Knowledge of IT contracts, professional services, and procurement practices, as well as a good understanding of the challenges and operations of IT teams.

SKILLS, KNOWLEDGE, AND COMPETENCIES

Excellent ability to prioritize tasks, manage multiple projects simultaneously, and anticipate deadlines.
Diligence, independence, sound judgment, and a strong attention to detail.Strong analytical, problem-solving, and communication skills.
A collaborative, proactive, service-oriented, and solution-focused approach.
Strong ability to organize work under pressure while managing priorities and meeting deadlines.
Ability to work independently with minimal supervision in a dynamic environment.
A self-starter who anticipates needs and demonstrates curiosity about the organization.
A quick-witted, collaborative, and cheerful person.
Proficiency in Outlook, Word, Excel, and PowerPoint.
Bilingual in spoken and written English and French.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The coordinator will manage IT consultant contract renewals, procurement requests, and supplier relationships while ensuring compliance with internal policies. They will also provide strategic advice to IT teams regarding procurement needs and operational requirements.

Requirements

Candidates should possess a college or university degree in a business-related field and have experience with IT contracts and procurement practices. Strong analytical, organizational, and communication skills are required, along with bilingual proficiency in English and French.

Skills

IT procurement
Contract management
ServiceNow
Analytical skills
Problem-solving
Communication
Project management
Vendor management
Procurement policy
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Bilingualism

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Procurement
Contract Renewals
ServiceNow
Vendor Management
Purchase Orders
IT Strategy
Business Administration
Risk Management
Operational Support
Documentation
Analytical Tools
Microsoft Office Suite
Bilingual
Consultant Management

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