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Added 8 mins ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
BC Ferries is embarking on a bold, multi-year transformation of our business and the way we work. This evolution is focused on strengthening the experience for both our customers and…
Added 8 mins ago
FA
Supervisor, Departure Control Systems
Flair Airlines
Toronto, ON
- Full-time
Coordinate functional response during DCS, APIS, reservation, interface, or connectivity outages and ensure approved business-continuity procedures are used and documented.
Added 8 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Added 8 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational…
Added 8 mins ago
T
Data Analyst - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
- $8,236 to $9,896 CAD / month
- Temporary
Performs data analysis of Enterprise data and provides expertise and advice to business and BTS stakeholders on the application of Data Management practices and principles. Supports the…
Added 8 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Identify and maintain the best e-platform to store and provide easy employee access to all policies, procedures, and business practices.
Added 8 mins ago
D-
Production Associate
DLF - BV
Surrey, BC
- Full-time
…and reliability, DLF Group offers demonstrable value to the business of their customers and other…
Added 8 mins ago
C
Security Architecture Advisor
COFOMO
Quebec, QC
- Full-time
Advise business and technology teams on digital security guidance, standards, rules, and solutions.
Added 8 mins ago
NI
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
- Full-time
Develop new business opportunities in residential and commercial markets which are in turn pulled through the plumbing wholesale channel
Added 8 mins ago
TA
Agentic AI Architect
Tiger Analytics
Canada
- Full-time
…for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including…
Added 8 mins ago
S
Senior Environmental Engineer or Geoscientist
Stantec
ON · Stoney Creek, ON
- Full-time
…will work with leadership to support the top-line growth of business across a variety of sectors and work collaboratively with Stantec’s environmental services team across Canada and North…
Added 8 mins ago
JI
Project Sales Associate
J.D. Irving, Limited
Edmundston, NB
- Full-time
Added 8 mins ago
AP
Senior Systems and Network Administrator Business Technology (Vancouver, BC)
Anthem Properties
Vancouver, BC
- Full-time
We’re looking for a hands-on Systems and Network Administrator to join our Business Technology Infrastructure team as a Senior Systems and Network Administrator. You will own the health,…
Added 8 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Mount Pearl, NL
- Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 8 mins ago
M
Sales Leader
Manulife
Toronto, ON
- Full-time
…Licensed Financial Consultants within our Wealth and Retirement business. This is an opportunity to coach talented consultants and influence client retention, asset growth, and exceptional…
Added 8 mins ago
EB
Senior Financial Analyst, Financial Data & Systems
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The candidate may be required to assist in other areas of the Accounting and Finance department and other business units as needs arise
Added 8 mins ago
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…network architectures and developing high-level designs that meet business requirements. This includes designing network topologies, selecting appropriate technologies, and producing…
Added 8 mins ago
Intern - Strategic Sourcing & Third-Party Management , Winter 2027
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Management, Third-Party Risk Management, Vendor Governance, Business Process Improvement, Data Analytics, and the practical application of Artificial Intelligence within a regulated…
Added 8 mins ago
Coordinator, Recruitment, Outreach and Community Engagement
Simon Fraser University
Burnaby, BC
Bachelor's degree in Arts, Social Sciences or Humanities, Business or equivalent, and four years of related experience including community/industry engagement, program development, external…
Added 8 mins ago
BE
Office Administrator
BGC Engineering
Calgary, AB
- Full-time
LTD, Life, AD&D and Business Travel Insurance
Added 8 mins ago
K
Account Executive
Kiocafe
Toronto, ON
- Full-time
…introduce innovative technology to new customers, build meaningful business relationships, and play a direct role in expanding our market…
Added 8 mins ago
K
Marketing Manager
Kiocafe
Toronto, ON
- Full-time
…initiatives that drive brand awareness, customer acquisition, and business…
Added 8 mins ago
K
Junior UX/UI Designer
Kiocafe
Toronto, ON
- Full-time
Collaborate with Product and Engineering teams to translate business requirements into effective user experiences.
Added 8 mins ago
K
Global Human Resources Manager
Kiocafe
Toronto, ON
- Full-time
Partner with senior leadership to align HR initiatives with KioCafé's business objectives.
Added 8 mins ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
…education and experience. Strong knowledge of administrative business operating systems. Exposure to enterprise/fortune 500 accounts, sales, billing, receivables, and information services…

BDC

SENIOR ADVISOR, EMPLOYEE RELATIONS

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The employee relations team helps cultivate a positive work environment for all employees and fosters a culture of mutual respect, collaboration, openness & accountability. The team efficiently and diligently manages and resolves workplace issues across the country and enforces a zero-tolerance policy for violence, discrimination, and harassment.

The Senior Advisor, Employee Relations acts as subject matter expert, with knowledge and skills in all aspects of employee relations. Combined with sound judgment, excellent communication skills, and an emphasis on a strong collaboration with internal partners, the senior advisor manages and resolves employee relations situations by identifying root causes, develop and recommend actions and countermeasures, and effectively conclude investigation by reviewing and recommending conclusions and decisions with appropriate stakeholders.

CHALLENGES TO BE MET

Helps build and implement best practice tools, policies, and trainings to improve employee relations matter and help cultivate a safe & positive work environment for all
Ensures best practice tools are consistently adopted, sharing learning across the HR team and the business and liaises with internal partners as necessary.
Updates and completes periodic reporting for the bank to help drive awareness, identify gaps and determine training needs.
Advises, trains and coaches’ leaders, employees and HRBP teams on all employee relations matters including but not limited to; general workplace conflict resolution situations, policy and complaint resolution processes, performance management disputes, disciplinary measures, terminations, restructurings, absence management and accommodations (as applicable).
Helps improves efficiency and alignment of HRBP teams; by handling certain employee relations matters directly, and by providing clear and consistent guidance and solutions
Handles and resolves all complex (non-routine) employee relations matters in the workplace
Acts as designated recipient of all notices of occurrence related to discrimination, harassment or violence and apply BDC’s policies and procedures and participate in the resolution process.
Coordinates, conducts and manages all steps in the negotiated resolution processes including evaluating the occurrences, suggests resolution processes and effectively concludes the investigations with the appropriate stakeholders.
Coordinates and handles all communications and logistics for external investigations related to the complaints mentioned above. As well as be the primary source of advice for employees throughout the process.
Is responsible to resolve all other complaints or matters brought to the teams’ attention through the various disclosure channels. With systematic approach to address root causes, develop and recommend actions and countermeasures, and effectively conclude investigation by facilitating a review of the decision and recommendations with appropriate stakeholders.
Manages and handles matters requiring the interpretation and application of policies and procedures to resolve issues related to employee relations matters
Keeps up to date on upcoming laws and regulations helping business adjust policies, practices, and procedures accordingly with internal partners.

WHAT WE ARE LOOKING FOR

Critical thinking and problem-solving

Ability to break down issues to identify the main components of a situation and evaluate pertinent information
Ability to quickly identify risk factors and prioritize actions needed and implement appropriate resolution or solution

Sound judgement and sense of urgency

Approaches decisions proactively, making effective and pragmatic choices, balancing benefit, and risk, and maintaining compliance.
Demonstrates composure in tough situations and confronts problems with a problem-solving attitude, remaining objective.
Has highest standard of integrity and fairness and is non-political in all dealings

Collaboration and Influence

Ability to build and fosters solid partnerships and garner respect of internal and external partners as needed to efficiently resolve employee relations matters.
Guides discussions to enable partners to express concerns, objectives, and communicate the appropriate information relative to the situation
Ability to effectively communicate progress and results clearly and concisely to critical partners/stakeholders in a timely manner and engage and align others with process and drive execution.
Engage and influence partners and stakeholders to uphold and implement conclusions and recommendations of investigations.

Education And/or Experience

Minimum of 10 years in an HR generalist role or employee relations role, or combined experience in human resources, employee relations, investigations combine with a completed university degree
Strong Knowledge of Canadian law & regulations for labor relations
Has internal knowledge of BDC policies, procedures & guidelines that may impact employee relations matters.
Experience in managing and executing employee relations investigations and preparation of appropriate documentation.
Experience working and influencing different stakeholders
Travel may be required domestically as needed
Bilingual, written and spoken (English & French)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The Senior Advisor manages complex employee relations matters, conducts investigations, and ensures compliance with workplace policies. They also provide expert guidance to leaders and HR teams to foster a safe, respectful, and productive work environment.

Requirements

Candidates must have at least 10 years of experience in HR or employee relations, along with a university degree. Strong knowledge of Canadian labor laws and proficiency in both English and French are required.

Skills

Employee relations
Conflict resolution
Investigation management
Policy development
Performance management
Critical thinking
Problem-solving
Risk assessment
Stakeholder management
Communication
Coaching
Labor relations
Regulatory compliance
Bilingualism
Integrity
Influence

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Human Resources
Investigations
Conflict Resolution
Policy Implementation
Performance Management
Disciplinary Measures
Absence Management
Accommodations
Labor Law
Risk Management
Stakeholder Engagement
Coaching
Training
Reporting
Compliance
Diversity
Inclusion
Bilingual
Banking

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