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Added 36 mins ago
AI & Cloud Govarnance Lead
Northbridge Financial
Toronto, ON
Full-time
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and…
Added 1 hour ago
Territory Sales Representative
Keurig Dr Pepper
Edmonton, AB
$67,800 to $77,000 CAD / year
Full-time
Leverage Customer Relationship Management (CRM) tool to maximize sales opportunity, provide up-to-date store/banner/region performance, collect & maintain customer database & notes,…
Added 1 hour ago
Représentant(e) des Ventes Internes | Inside Sales Representative
Keurig Dr Pepper
Montreal, QC
Full-time
Expérience avec un CRM ou des outils de gestion des ventes
Added 1 hour ago
Sr. Account Manager (Canada)
Netflix
Toronto, ON
Full-time
Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
Added 1 hour ago
Relationship Manager, Business Markets
Royal Bank of Canada
Dawson Creek, BC
Full-time
…Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A),…
Added 1 hour ago
Investment Associate
RBC Dominion Securities
Ottawa, ON
Full-time
Experience with Salesforce or similar CRM systems
Added 1 hour ago
Senior Account Executive, Digital Sales
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$120,000 to $150,000 CAD / year
Full-time
Track pipeline, revenue forecasts, client activity, proposal status, campaign wins, renewals, and sales performance using CRM and agreed reporting practices.
Added 1 hour ago
Staff Product Manager, AI Agents & Intelligence
commonsku
Remote, Canada
$150,000 to $180,000 CAD / year
Full-time · Remote
Steward broader Intelligence surfaces: Triage backlogs and balance ongoing improvements across reporting, CRM, mockups, and notifications alongside the agent roadmap.
Added 2 hours ago
Sales and Business Developer – CNC, Fabrication & Injection Molding Services
CIMtech Green Energy | Powering the Future
Surrey, BC
Full-time
The Sales and Business Developer – CNC, Fabrication & Injection Molding Services is a full-time, hybrid role based in Surrey, BC, with flexibility for some work from home.
Added 2 hours ago
SALES ADVISOR - GP Honda
Bannister Automotive Group
Grande Prairie, AB
$50,000 to $150,000 CAD / year
Full-time
Follow up with leads and existing customers using CRM tools
Added 2 hours ago
Investment Associate
Royal Bank of Canada
Ottawa, ON
Full-time
Experience with Salesforce or similar CRM systems
Added 2 hours ago
Business Development Manager
Swish Maintenance Limited
Barrie, ON
Full-time
Maintain up-to-date customer sales activity in our Customer Relationship Management (CRM) tool to track and review the new sales growth pipeline.
Added 2 hours ago
Marketing Officer - Events (Term Position)
Banff Centre for Arts and Creativity
Banff, AB
Full-time
Proficient with MS Office Suite of products, email marketing, and familiarity with paid digital and CRM platform marketing.
Added 2 hours ago
Director, Business Development
Canadian Society for Exercise Physiology (CSEP) Société canadienne de physiologie de l’exercice SCPE
Ottawa, ON
Full-time
Added 2 hours ago
B2B Sales Representative
Waste Connections of Canada
London, ON
Full-time
Knowledge of Salesforce or comparable CRM tool is a plus
Added 2 hours ago
ECH - Manager, Marketing (12-Month Contract)
Empire Homes
Vaughan, ON
Contract
…brand management gained through work with either a real estate developer or a marketing agency specializing in the…
Added 2 hours ago
Sales Manager
Aquifer Distribution Ltd
Saskatoon, SK
Full-time
Maintain accurate and up-to-date customer information, quotes, and sales activities in the CRM system.
Added 2 hours ago
AI & Automation Manager
Superior Plus Propane Talent Acquisition
Sainte-Catherine, QC · Calgary, AB · ON
Strong understanding of CRM systems, customer lifecycle management, lead management, and revenue process optimization.
Added 3 hours ago
Sr. Account Manager (Canada)
Netflix
Toronto, ON
Full-time
Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
Added 3 hours ago
RVP, Sales - Data Foundation - Public Sector
Salesforce
ON
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 3 hours ago
Senior PSP Strategy Advisor
Sanofi
Toronto, ON
Full-time
Added 3 hours ago
Investment Associate
RBC
Ottawa, ON
Full-time
Experience with Salesforce or similar CRM systems
Added 3 hours ago
Account Executive - Greenfield
Weights & Biases
Toronto, ON
Full-time
…from the raw compute that trains and serves models, to the developer platform that helps teams build, evaluate, and deploy them. Our customers include OpenAI, NVIDIA, Microsoft, and over 30…
Added 3 hours ago
North American Pursuit Specialist
RSM US LLP
Toronto, ON
Full-time
Added 3 hours ago
Consultant, Government Grants
Ryan
Mississauga, ON
Full-time
Administrative Support: CRM and other systems recordkeeping, emails, and reporting to Managers.

BDC

SENIOR BUSINESS ADVISOR - TECHNOLOGY AND OPERATIONS

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Experience: Minimum 10 years of experience in consulting or advisory services.
Posting language: English
Posted: Sep 23, 2026

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Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

BDC is the only bank devoted exclusively to Canadian entrepreneurs. This advisory role helps SMEs adopt, select, implement, and optimize digital technologies, enterprise systems, and operational practices. The position leads consulting engagements focused on digital transformation, ERP/CRM solutions, data, automation, and operational performance improvement. Your work directly supports the growth and success of Canadian businesses.

CHALLENGES TO BE MET

Deliver advisory engagements focused on the adoption, selection, implementation, and optimization of digital technologies and enterprise systems.
Lead end-to-end project delivery, including scope, objectives, deliverables, budgets, timelines, risks, resources, and quality.
Provide subject matter expertise in digital transformation, ERP, CRM, operational systems, data, analytics, automation, and artificial intelligence.
Support clients in evaluating, selecting, implementing, and optimizing ERP, CRM, MES, WMS, BI, and other business applications.
Identify high-value opportunities to improve productivity and decision-making through data, automation, analytics, and AI.
Analyze and optimize business processes to improve operational performance and scalability.
Contribute to client diagnostics, needs assessments, proposal development, and business development activities.
Collaborate with internal stakeholders to co-deliver engagements and strengthen digital operational excellence capabilities.
Support practice visibility through thought leadership, presentations, and advisory content.

WHAT WE ARE LOOKING FOR

Bachelor's degree in Computer Science, Business Administration, Commerce, Information Systems, Operations Management, Industrial Engineering, or a related field.
Minimum 10 years of experience in consulting or advisory services.
Experience in technology advisory, digital transformation, or enterprise software initiatives.
Experience with several of the following technologies:
- ERP (Enterprise Resource Planning)
- CRM (Customer Relationship Management)
- MES (Manufacturing Execution System)
- WMS (Warehouse Management System)
- BI (Business Intelligence)
Experience in system selection, functional requirements definition, implementation support, and management system optimization.
Knowledge of data, analytics, automation, and AI use cases in a business environment.
Experience analyzing and optimizing business processes.
Demonstrated ability to manage and deliver complex consulting engagements.
Ability to translate technical and operational concepts into clear recommendations for executives and managers.
Experience managing scope, budgets, timelines, risks, resources, and deliverables.
Strong communication, presentation, stakeholder management, and collaboration skills.
Professional bilingualism in French and English.
Ability to travel locally and occasionally across Canada.

Preferred Qualifications

MBA or relevant professional designation.
Consulting firm experience.
Experience with advanced automation, analytics, or AI-enabled initiatives.
Experience working with Canadian SMEs.

Experience supporting business development, solution design, and proposal development.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The Senior Business Advisor leads consulting engagements to help SMEs adopt and optimize digital technologies, enterprise systems, and operational practices. This role involves managing end-to-end project delivery, providing subject matter expertise, and identifying opportunities to improve productivity through data and automation.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 10 years of experience in consulting or advisory services. Proficiency in digital transformation, enterprise software, and professional bilingualism in French and English is required.

Skills

Digital transformation
ERP
CRM
Data analytics
Automation
Artificial intelligence
Operational performance improvement
Project management
Business development
Stakeholder management
Consulting
Strategic planning
Process optimization
Change management
Bilingualism

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
ERP
CRM
MES
WMS
BI
Business Intelligence
Automation
Artificial Intelligence
Data Analytics
Operational Performance
Consulting
SME
Project Management
Business Development
Process Optimization
Enterprise Systems
Scalability
Strategic Advisory
Change Management
Stakeholder Management
Financial Projects
Industrial Engineering
Information Systems
Computer Science
Business Administration
Commerce
Operations Management
MBA
Bilingual

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