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BDO Canada

Insolvency Advisor, Personal Debt Solutions

London, ON, Canada

Pay: The salary range for this role is from $45,000 to $77,000 annually.
Job type: Full-time
Apply by: Sep 26, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Join our Personal Debt Solutions team as an Insolvency Advisor where you'll play a key role in supporting the following responsibilities:

Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided
Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
Review interview forms, and prepare files/documents for client signing
Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
You understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.

Your Experience And Education

2 years or more in Customer Service, financial services insolvency, banking, credit Counseling, or other relevant area
Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors
Demonstrated ability to communicate effectively in various situations
Strong attention to detail in a fast-paced environment
Takes personal ownership and responsibility for the quality and timeliness of work
Proficient in Microsoft Outlook, Word & Excel
Excellent time management and organizational skills
A team player who can also work independently
Previous insolvency experience (asset but not required)
Available to work one evening shift a week until 7:30pm

The salary range for this role is from $45,000 to $77,000 annually.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Insolvency Advisor performs initial consultations to assess debtor situations and recommends appropriate debt solutions. They also assist debtors and creditors with bankruptcies and proposals while engaging in community outreach and business development.

Requirements

Candidates must have at least 2 years of experience in customer service, financial services, insolvency, banking, or credit counseling. Proficiency in Microsoft Office and strong communication and organizational skills are required.

Skills

Insolvency
Customer service
Financial services
Banking
Credit counseling
Interpersonal skills
Communication
Attention to detail
Microsoft Outlook
Microsoft Word
Microsoft Excel
Time management
Organizational skills
Business development
Social media
Presentation skills

Benefits

Comprehensive benefits
Flexible personal time off policy
Wellness initiatives reimbursement
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Insolvency
Debt solutions
Bankruptcy
Financial services
Customer service
Credit counseling
Banking
Business development
Microsoft Outlook
Microsoft Word
Microsoft Excel
Consultation
Professional development
Community outreach
Social media
Time management
Organizational skills
Integrity
Respect
Collaboration

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