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Added 14 mins ago
WI
Civil Engineer, Municipal Engineering & Land Development
WSP in Canada
Terrace, BC
- Full-time
WSP is seeking an experienced Civil Engineer (Municipal & Land Development) to join our growing Infrastructure team in Terrace, BC.
Added 14 mins ago
PC
Nursery Senior Deputy Manager - Bolton
Partou Childcare
Bolton, ON
- Full-time
…engage in stimulating activities that support their learning and development in line with the EYFS. You will lead and inspire your team, maintain a safe and inclusive environment, and build…
Added 14 mins ago
BH
Sous Chef - Three Bears Brewery & Restaurant
Banff Hospitality Collective
Banff, AB
- Full-time
Help lead and motivate the kitchen team, fostering a positive, efficient work environment
Added 14 mins ago
P
Retail Customer Service Lead
PetSmart
Timmins, ON
- Full-time
PetSmart does Anything for Pets – JOIN OUR TEAM!
Added 14 mins ago
E
Associate, Research & Delivery (English)
Exiger
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Collaborate and work within a multi-national team to achieve desired outcomes.
Added 14 mins ago
TC
Residential Child & Youth Worker, Temp- Part-Time
Taproot Community Support Services
Abbotsford, BC
- Part-time
- Temporary
…assigned persons served, the RCYW is responsible for overall development and care of those individuals. In conjunction with the individual’s care team, the RCYW assesses physical,…
Added 14 mins ago
TC
Residence Worker, Temp Part Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Part-time
- Temporary
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 14 mins ago
MI
Director of Food and Beverage
Marriott International
Toronto, ON
- Full-time
…Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand…
Added 14 mins ago
D
Product Scrum & Functional Consultant - Operate
Deloitte
Toronto, ON
- Full-time
…Managed Services go-to-market consultant to help drive the development and execution of go-to-market strategies for our hybrid cloud and infrastructure managed service offering. This role…
Added 14 mins ago
RC
Permanent Social Worker (1.0 FTE)
Renfrew County Catholic District School Board
Pembroke, ON
- Full-time
Job Summary: In collaboration with the Superintendent of Education and the Mental Health and Wellness Lead, the Social Worker will support students with their counselling needs.
Added 14 mins ago
SD
Indigenous Education Support Worker
School District No. 6 (Rocky Mountain)
BC · Edgewater, BC
- Part-time
collaborate as a member of the School Based Team to establish, review, refine and adjust plans for Indigenous learners;
Added 14 mins ago
GT
Content Designer - WCAG/Accessibility
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Participate in all phases of the product development lifecycle, including product ideation and definition, user research, feature team scoping/planning, estimating effort, design,…
Added 14 mins ago
TR
3rd Class Power Engineer
Teck Resources Limited
Trail, BC
- $45.56 to $50.41 CAD / hour
- Full-time
…Columbia, is one of the world’s largest fully integrated zinc and lead smelting and refining complexes. Located in the beautiful West Kootenay region of southeastern, British Columbia,…
Added 14 mins ago
DD
SPEECH AND LANGUAGE PATHOLOGIST (TEMPORARY OPPORTUNITY)
Durham District School Board
Whitby, ON
- Temporary
Reports to: Senior Manager and Clinical Lead - Speech, Language and Hearing Services
Added 14 mins ago
NC
Profit Centre Manager
Noble Corporation
St. Catharines, ON
- Full-time
Participate in recruitment, selection, and development of your team to drive growth within your profit centre's market position
Added 14 mins ago
CC
Stockroom Supervisor
Cintas Canada
AB · Edmonton, AB
- Full-time
Cintas is seeking a Stockroom Supervisor to lead and direct a fast-paced and dynamic Production Stockroom team. Responsibilities include hiring, motivating, training and directing…
Added 14 mins ago
M
Part-Time Front Desk Associate - Markham & Richmond Hill
Myo
Markham, ON
- $18.5 to $21.5 CAD / hour
- Part-time
…operational tasks, and providing consistent support to our team of clinicians treating at each…
Added 14 mins ago
D
Supervisor, Environmental, Health & Safety and Quality
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Supervisor, Environmental, Health, Safety & Quality (EHSQ), you will lead the implementation, maintenance, and continuous improvement of EHSQ systems across the organization. This role…
Added 14 mins ago
W
MEP Technical Coordinator
Webuild
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Contract
We are hiring a MEP Technical Coordinator to step into an existing role on our Design team on the Hazel McCallion project. This position reports to the Senior Technical Manager.
Added 14 mins ago
D
Supervisor, Environmental, Health & Safety and Quality
DCM
Burlington, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Supervisor, Environmental, Health, Safety & Quality (EHSQ), you will lead the implementation, maintenance, and continuous improvement of EHSQ systems across the organization. This role…
Added 14 mins ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Contract
As part of the Marketing group, the Brand Marketing and Strategy team is seeking a Brand Manager. The Brand Manager will act as a program owner and lead the operational performance and…
Added 14 mins ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
Job Title: Senior Naval Architect - Team Lead
Added 14 mins ago
IP
Manager, Corporate and Business Planning
Indigenous Perspectives Society
Vancouver, BC
- Full-time
This role provides people leadership to a team through recruitment, onboarding, coaching, performance management, and professional development. The successful candidate will foster a…
Added 14 mins ago
SA
Bed Bug Inspector & In-Person Sales Representative
Smite A Mite | Bed Bug Heat Treatment
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience in New Business Development, including lead generation, networking, and local outreach.
Added 14 mins ago
KT
Gestionnaire principal(e), Accès au marché / Senior Manager, Market Access
Knight Therapeutics Canada
Montreal, QC
- Full-time
We are seeking a Senior Manager, Market Access, to join our Commercial team. Reporting to the Director, Market Access, this individual will independently lead market access, pricing,…

BDO

Dynamics 365 Business Central Operations Manager

Hamilton, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada

The expected range of compensation for this role is $112,000 to $168,000. · Full-time

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Job details

Pay: The expected range of compensation for this role is $112,000 to $168,000.
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada. This is a new role with a primary focus to operationalize and manage the D365 Business Central service line within the practice. The ideal candidate would be someone that is passionate about operations and service, growing and maturing the team, driving continuous improvement and contributing to the evolution of the practice. As part of this role, the candidate would own the delivery and operations of key accounts. An entrepreneurial spirit is welcome in this role.

Responsibilities will include:

Growth
- Proactively identify and qualify new Business Central opportunities by leveraging deep product expertise and understanding of client business processes.
- Lead solution-focused discovery sessions, translating client requirements into practical Business Central use cases and roadmap recommendations.
- Partner with sales and delivery teams to shape solution architecture, scope, and estimates that align with client outcomes and firm standards.
- Contribute to proposal development and presentations by articulating the value of Business Central capabilities and related ISV solutions.
- Grow existing accounts through trusted-advisor relationships, identifying cross-sell and upsell opportunities across ERP, Power Platform, and complementary services.
Talent
- Support the addition of new talent through participation in the recruitment process
- On-going mentoring and coaching of the team including of performance management and career guidance
- Team utilization planning and forecasting
- Ensuring our support professionals have the skills, experience and capacity required to deliver our service offerings
Engagements
- Manage multiple engagements against budget, timeline and scope
- Provide financial and accounting recommendations to clients operating on Business Central
- Be to go-to for the Business Central team on financial and accounting best practice advice as needed when supporting clients
- Monitor and manage vendor relationships where applicable.
- Leading internal and external action planning meetings and driving deliverables to closure
- Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns
- Build deep relationships with Clients and assist in expanding engagement
Operations
- Ensuring effective delivery of operations and high customer service
- Ensuring the adherence to a consistent standardized service delivery model rooted in IT Service Management (ITSM) best practices
- Support the finance team as part of the month end billing process
- Support the evolution of tools and operational procedures driven through the lens of continuous improvement
- Update / Establish, track and report on Key Performance Indicators supporting the delivery of operational excellence

How do we define success for your role?

You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains and attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development

Your experience and education

Bachelor’s degree in business, technology or a related discipline
D365 Business Central Functional Consultant Associate certification (MB-820)
CPA
8+ years experience with Dynamics NAV and/or D365 Business Central ERP systems
5+ years’ experience in the Information Technology / Consulting space with demonstrated operational experience
5+ years' experience in overseeing software projects / programs
5+ years' experience in managing and mentoring a team of at least 5 team members
5+ years' experience in engaging in pre-sales activities including estimations and proposal writing
3+ years' experience in managing upwards inclusive of engaging with senior customer personnel (Controllers, Directors, VPs etc)
3+ years' experience in creation and implementing operational procedures and continuous improvement activities
Certification / Working Knowledge in Agile or Scrum methodology or Project Management

Other Skills

Certification / Working Knowledge in ITIL or ITSM related programs
Understanding of key concepts and fundamentals in Dynamics 365 Business Central
Strong customer relationship skills
Excellent communication and presentation skills
Excellent troubleshooting and problem solving skills
Excellent in multi-tasking and time management

The expected range of compensation for this role is $112,000 to $168,000.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Operations Manager will operationalize and manage the D365 Business Central service line while driving continuous improvement and team growth. Responsibilities include managing key account delivery, supporting pre-sales activities, and ensuring standardized service delivery models.

Requirements

Candidates must hold a Bachelor's degree, a CPA designation, and the D365 Business Central Functional Consultant Associate certification. The role requires over 8 years of experience with Dynamics NAV/Business Central and at least 5 years in IT consulting, project management, and team leadership.

Skills

Dynamics 365 Business Central
Dynamics NAV
ERP systems
Operations management
Service delivery
Team leadership
Mentoring
Pre-sales
Proposal writing
Financial reporting
ITSM
Agile
Scrum
Project management
Strategic planning

Benefits

Comprehensive benefits
Flexible personal time off policy
Wellness reimbursement
Professional development opportunities
Community involvement initiatives

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365 Business Central
Dynamics NAV
ERP
CPA
MB-820
ITSM
ITIL
Agile
Scrum
Project Management
Operations Management
Service Delivery
Consulting
Pre-sales
Financial Accounting
Power Platform
ISV Solutions
KPI
Continuous Improvement
Team Mentoring
Strategic Planning
Business Process
Software Implementation
Resource Forecasting
Budget Management
Vendor Management
Digital Transformation
Operational Excellence
Change Management

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