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Added 10 mins ago
RB
Associate
Royal Bank of Canada
Montreal, QC
- Full-time
…external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with an…
Added 10 mins ago
RB
Client Advisor
Royal Bank of Canada
Amherst, NS
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 10 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
New Tecumseth, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 10 mins ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 10 mins ago
RB
Client Advisor
Royal Bank of Canada
Virden, MB
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 10 mins ago
RB
Associate
Royal Bank of Canada
Laval, QC
- Full-time
…external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remain up to date and compliant, and working with an…
Added 10 mins ago
RB
Home Equity Referral Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…application doesn't initially fit RBC's criteria. As a One RBC advisor, you connect declined clients with approved third-party lenders while developing realistic transition strategies that…
Added 10 mins ago
RB
Associate Advisor
Royal Bank of Canada
Laval, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 10 mins ago
RB
Associate Advisor
Royal Bank of Canada
Sherbrooke, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 10 mins ago
RB
Client Advisor
Royal Bank of Canada
NS · INVERNESS, Nova Scotia
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 23 mins ago
MM
Client Advisor, Holt Renfrew Yorkdale Mall
Max Mara Fashion Group
Toronto, ON
- Full-time
…competitive commission structure designed to recognize excellence, client dedication, and…
Added 23 mins ago
LE
Inside Sales - EV Charging Infrastructure
LeadingAhead Energy
Vancouver, BC
- Full-time
…energy storage projects. As an independent, technology-agnostic advisor, we provide clients across Canada and the USA with access to the most effective solutions available, from design…
Added 25 mins ago
R
Associate Advisor
RBC
Vancouver, BC
- Full-time
…downtown Vancouver is looking for an experienced Associate Advisor to join a premier Portfolio Manager (“PM”) team by providing exceptional client service as well as investment & wealth…
Added 25 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…operations with advanced technology, serving as a trusted technical advisor across global projects. If you thrive on solving complex technical challenges, collaborating with…
Added 25 mins ago
HR
Designated Beauty Advisor - Amouage Fragrances
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 25 mins ago
C
Associate Financial Advisor
CIBC
Timmins, ON
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 25 mins ago
C
Mobile Mortgage Advisor (Commission only)
CIBC
Toronto, ON
- Full-time
…clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them. You’ll make lasting…
Added 25 mins ago
C
Associate Financial Advisor
CIBC
King City, ON
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 25 mins ago
C
Estate Planning Assistant
CIBC
Edmonton, AB
- Full-time
Client Service – Distribute client anniversary statements and notifications to the appropriate Investment Advisor on a timely basis. Follow-up with the Investment Advisors to ensure timely…
Added 55 mins ago
MW
Junior Investment Advisor Opportunity
Manulife Wealth
Montreal, QC
- Full-time
As a Junior Wealth Management Advisor, you will begin by learning the foundations of the industry while developing your own client base from the ground up. This role requires a high level…
Added 56 mins ago
HI
Commercial Account Manager
HUB International
Chilliwack, BC
- Full-time
…Commercial Account Manager reviews and prepares the commercial client files, leads marketing efforts, and while evaluating and pricing the insured’s…
Added 1 hour ago
C
Technical Specialist, Collaboration Services
CIBC
Toronto, ON · Greater Toronto Area, Canada
- Full-time
At CIBC, we seek individuals who value innovation, collaboration and client service. This posting is for a role we regularly recruit for to support our talent pipeline. Apply to be…
Added 1 hour ago
NA
Health and Safety Advisor
North American Construction Group Inc.
Fort McMurray, AB
- Full-time
Transportation: Client Provided Flights from Edmonton/Calgary
Added 1 hour ago
K
Tax Specialist, US Corporate Tax
KPMG
ON · Toronto, Ontario
- Full-time
…build their personal brand as a significant trusted business advisor in our…
Added 1 hour ago
H
Senior Electrical Power Engineer
HDR
Saskatoon, SK
- Full-time
…generation projects while serving as Owner’s Engineer and/or…

BDO

Senior Consultant, Cloud Services

Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Vancouver, BC, Canada

The expected range of compensation for this role is $84,000 - $128,000 annually. · Full-time

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Job details

Pay: The expected range of compensation for this role is $84,000 - $128,000 annually.
Job type: Full-time
Experience: 5+ years of experience in cloud operations, cloud sales support, customer success, business operations, technology consulting, or a related professional services environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

As a Senior Consultant within BDO's Cloud Services team, you will play a critical role in supporting the growth and success of our cloud business. Acting as a trusted advisor to internal stakeholders and clients, you will drive operational excellence across the cloud sales lifecycle, support strategic initiatives, and help scale processes that enable sustainable growth.

You will leverage your expertise in cloud operations, Microsoft licensing, customer engagement, and business process optimization to support sales, delivery, and customer success teams. This replacement role combines consultative client engagement with operational leadership, analytics, and continuous improvement initiatives.

Key Responsibilities

Cloud Sales and Customer Success Support

Act as a trusted advisor throughout the cloud sales lifecycle, supporting the acquisition, onboarding, renewal, and expansion of cloud services customers.
Provide expert guidance on Microsoft CSP, Microsoft 365, Dynamics 365, Azure, and other cloud-based solutions to internal stakeholders and clients.
Partner with sales and account teams to develop pricing strategies, licensing recommendations, proposals, statements of work, and change orders.
Support inbound client inquiries and sales activities, identifying opportunities to enhance customer value and drive cloud adoption.
Serve as a key point of contact for client onboarding activities, ensuring a seamless customer experience and successful transition to service delivery teams.

Cloud Operations and Process Excellence

Lead and continuously improve cloud operational processes across order management, subscription administration, billing, invoicing, and renewals.
Collaborate with finance, delivery, and customer success teams to ensure accurate processing, reconciliation, and reporting of cloud transactions.
Identify operational inefficiencies and implement scalable solutions that improve service quality, efficiency, and customer satisfaction.
Develop and maintain documentation, procedures, and best practices that support consistent execution across the Cloud Services business.

Reporting, Analytics and Business Insights

Develop and maintain dashboards, forecasts, sales performance metrics, and pipeline tracking reports to support business decision-making.
Analyze cloud business trends, customer adoption patterns, and operational performance to identify opportunities for growth and optimization.
Provide regular reporting and insights to leadership on business performance, key wins, risks, customer trends, and operational effectiveness.
Support the development of sales propensity models and other data-driven initiatives that improve forecasting accuracy and business outcomes.

Leadership and Stakeholder Collaboration

Collaborate with cross-functional teams including Sales, Consulting, Finance, Operations, Marketing, and Service Delivery to achieve business objectives.
Support the development and execution of strategic initiatives that enhance the effectiveness and scalability of Cloud Services operations.
Mentor and support junior team members through knowledge sharing, coaching, and process guidance.
Contribute to special projects and transformation initiatives that support the growth of BDO's Cloud and Managed Services practice.

Product and Industry Expertise

Maintain deep knowledge of Microsoft licensing programs, cloud offerings, and emerging technologies.
Deliver training, enablement sessions, and knowledge transfer activities for internal teams and clients.
Stay current on cloud market trends, licensing changes, and industry best practices to provide informed recommendations.

How Do We Define Success in This Role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
You are recognized as a trusted advisor by internal stakeholders and clients for your expertise, professionalism, and ability to deliver results.
You proactively identify opportunities to improve operational efficiency, customer experience, and business performance.
You effectively manage complex priorities while maintaining high levels of accuracy and attention to detail.
You leverage data and insights to influence decisions and drive continuous improvement.
You contribute to the growth and profitability of the Cloud Services business through operational excellence and customer-focused solutions.
You foster an inclusive and engaging environment that supports collaboration, learning, and development.
You champion the adoption of digital tools, automation, and innovative approaches to improve business outcomes.
You continuously develop your technical, business, and consulting capabilities.

Your Experience and Education

Undergraduate degree in Business, Information Technology, Computer Science, Engineering, Mathematics, or a related discipline.
5+ years of experience in cloud operations, cloud sales support, customer success, business operations, technology consulting, or a related professional services environment.
Experience supporting cloud-based solutions, including Microsoft 365, Dynamics 365, Azure, Microsoft CSP, or similar SaaS and cloud platforms.
Strong understanding of operational processes including quoting, subscription management, customer onboarding, billing, invoicing, forecasting, and reporting.
Advanced analytical skills with the ability to interpret business data and provide actionable recommendations.
Strong proficiency with Microsoft Excel, Power BI, and Microsoft Office applications.
Excellent communication, presentation, and stakeholder management skills.
Demonstrated ability to manage multiple priorities and lead initiatives in a fast-paced environment.
Strong problem-solving, organizational, and process improvement capabilities.
Proven ability to work collaboratively across business functions and influence outcomes without direct authority.

Nice to Have

Experience working within a Microsoft partner ecosystem or Cloud Solution Provider (CSP) environment.
Experience with CRM, ERP, PSA, or subscription management platforms.
Knowledge of cloud financial management, licensing compliance, and cloud governance practices.
Microsoft certifications related to Microsoft 365, Azure, Dynamics 365, or Cloud Solutions.
Experience within a professional services or consulting organization.
Experience using Power BI, Power Automate, Copilot, or other automation and data visualization tools.

The expected range of compensation for this role is $84,000 - $128,000 annually.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

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More about this job

Responsibilities

The Senior Consultant will act as a trusted advisor to support the cloud sales lifecycle, including onboarding, renewals, and expansion of cloud services. They will also lead operational excellence initiatives, manage cloud transactions, and provide data-driven insights to support business growth.

Requirements

Candidates must hold an undergraduate degree in a relevant field and possess at least 5 years of experience in cloud operations, sales support, or technology consulting. Proficiency in Microsoft cloud platforms and strong analytical, communication, and process improvement skills are required.

Skills

Cloud operations
Microsoft 365
Azure
Dynamics 365
Microsoft CSP
Business process optimization
Sales support
Customer success
Data analytics
Reporting
Stakeholder management
Project management
Financial reconciliation
Strategic planning
Consulting
Process improvement

Benefits

Comprehensive benefits
Flexible personal time off policy
Wellness initiatives reimbursement
Learning and development opportunities
Community involvement support

Visa sponsorship

Not detected in the job text

Keywords

Cloud Services
Microsoft 365
Azure
Dynamics 365
Microsoft CSP
Cloud Operations
Customer Success
Sales Lifecycle
Business Process Optimization
Power BI
Microsoft Excel
Subscription Management
Financial Reporting
Data Analytics
Consulting
Professional Services
SaaS
Cloud Governance
Licensing Compliance
CRM
ERP
PSA
Power Automate
Copilot
Operational Excellence
Stakeholder Management
Forecasting
Pipeline Tracking
Cloud Adoption
Managed Services

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