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Added 9 mins ago
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IT Specialist III (Infrastructure Platforms)
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
…our partners, to provide secure, innovative technology and data solutions that position WCB Alberta as an industry leader in Worker’s…
Added 9 mins ago
NP
Sr Manager, HR Services
Northland Power Inc.
Toronto, ON
- Full-time
…process standardization, service optimization, automation, data governance, and continuous improvement…
Added 24 mins ago
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Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
…their abilities to complete trial activities. CTNCs take the lead on setting up trials at BC Cancer as well as participate in audits and inspections. A CTNC excels in critical thinking,…
Added 54 mins ago
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Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program, the incumbent is responsible for the scientific and operational management of the program’s portfolio of…
Added 54 mins ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Lead pre-deployment testing and quality control of data collection procedures.
Added 1 hour ago
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Manager, Operations Strategy & Insights
Jobgether
Canada
- Full-time
…large network of dental practices. You will transform complex data into actionable insights, helping senior leaders make informed decisions and implement high-impact business strategies.…
Added 1 hour ago
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Demand Marketing Specialist - 12 month contract
Jobgether
Canada
- Contract
Campaign Performance Analysis: Monitor campaign metrics, evaluate lead quality, analyze results, and identify opportunities to improve campaign effectiveness, lead generation, and pipeline…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…play an integral role in providing insightful and meaningful data on financial performance in order to facilitate decision making and strategic…
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Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
DT SLT and Portfolio Directors across Agriculture, Manufacturing, Supply Chain, Finance, HR, Growth, Procurement, Data & Analytics, AI, Infrastructure & Operations, and Cybersecurity.
Added 1 hour ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Lead initiatives that reduce close timelines, eliminate manual activities, improve data quality, and increase operational efficiency.
Added 1 hour ago
ENGINEER
City of Toronto
Toronto, ON
…drinking water treatment, biosolids management, instrumentation & data analytics, utility GHG emissions mitigation and/or energy…
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UI/UX Designer (12 mos. Contract)
NETGEAR
Remote, Canada
- $42 to $60 CAD / hour
- Temporary
- Remote
You will have access to website analytics and performance data, and you will work alongside our Lead of Consumer Insights, whose findings should feed directly into design decisions. Your…
Added 1 hour ago
Senior Connectivity Partnership Manager
Geotab
Oakville, ON · Toronto, ON · Waterloo, ON
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and…
Added 1 hour ago
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Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Certifications Google AdWords, Bing Ads et Google Analytics
Added 1 hour ago
CC
Manager, Commercial Finance
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
Lead commercial financial governance across innovation initiatives and category performance, enabling disciplined investment decision-making.
Added 2 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
PS
Senior Sap Finance Control Consultant
PiTek Solutions
Toronto, ON
- Contract
Lead the design, configuration, enhancement and support of General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and Bank Accounting in SAP S/4HANA.
Added 2 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Montreal, QC
- Full-time
As a senior commercial thought leader, the Senior Director establishes governance, analytics, tools, and decision forums that improve pricing accuracy, strengthen return on trade…
Added 2 hours ago
M
Senior Software Engineer - Customer Portfolio Enablement
Marqeta
Remote, Canada
- Full-time
- Remote
…onboarding as well as have the ability to bring in their existing data from other platforms at scale. Our mission is to provide a seamless experience to our customers during their…
Added 2 hours ago
SM
Category Manager
Swish Maintenance Limited
Peterborough, ON
- Full-time
The Category Manager will use data, supplier relationships, and market knowledge to improve category performance, strengthen the product portfolio, and support profitable growth.
Added 3 hours ago
EL
Senior Director, Radiotracer Supply Strategy and External Engagement
Eli Lilly and Company
Toronto, ON
- Full-time
Partner with digital and data teams to embed AI-enabled capabilities (for example, scenario planning, supplier performance analytics, and early-warning risk signals) into supply strategy…

BDO

Senior Consultant, Cloud Services

Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Vancouver, BC, Canada

The expected range of compensation for this role is $84,000 - $128,000 annually. · Full-time

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Job details

Pay: The expected range of compensation for this role is $84,000 - $128,000 annually.
Job type: Full-time
Experience: 5+ years of experience in cloud operations, cloud sales support, customer success, business operations, technology consulting, or a related professional services environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

As a Senior Consultant within BDO's Cloud Services team, you will play a critical role in supporting the growth and success of our cloud business. Acting as a trusted advisor to internal stakeholders and clients, you will drive operational excellence across the cloud sales lifecycle, support strategic initiatives, and help scale processes that enable sustainable growth.

You will leverage your expertise in cloud operations, Microsoft licensing, customer engagement, and business process optimization to support sales, delivery, and customer success teams. This replacement role combines consultative client engagement with operational leadership, analytics, and continuous improvement initiatives.

Key Responsibilities

Cloud Sales and Customer Success Support

Act as a trusted advisor throughout the cloud sales lifecycle, supporting the acquisition, onboarding, renewal, and expansion of cloud services customers.
Provide expert guidance on Microsoft CSP, Microsoft 365, Dynamics 365, Azure, and other cloud-based solutions to internal stakeholders and clients.
Partner with sales and account teams to develop pricing strategies, licensing recommendations, proposals, statements of work, and change orders.
Support inbound client inquiries and sales activities, identifying opportunities to enhance customer value and drive cloud adoption.
Serve as a key point of contact for client onboarding activities, ensuring a seamless customer experience and successful transition to service delivery teams.

Cloud Operations and Process Excellence

Lead and continuously improve cloud operational processes across order management, subscription administration, billing, invoicing, and renewals.
Collaborate with finance, delivery, and customer success teams to ensure accurate processing, reconciliation, and reporting of cloud transactions.
Identify operational inefficiencies and implement scalable solutions that improve service quality, efficiency, and customer satisfaction.
Develop and maintain documentation, procedures, and best practices that support consistent execution across the Cloud Services business.

Reporting, Analytics and Business Insights

Develop and maintain dashboards, forecasts, sales performance metrics, and pipeline tracking reports to support business decision-making.
Analyze cloud business trends, customer adoption patterns, and operational performance to identify opportunities for growth and optimization.
Provide regular reporting and insights to leadership on business performance, key wins, risks, customer trends, and operational effectiveness.
Support the development of sales propensity models and other data-driven initiatives that improve forecasting accuracy and business outcomes.

Leadership and Stakeholder Collaboration

Collaborate with cross-functional teams including Sales, Consulting, Finance, Operations, Marketing, and Service Delivery to achieve business objectives.
Support the development and execution of strategic initiatives that enhance the effectiveness and scalability of Cloud Services operations.
Mentor and support junior team members through knowledge sharing, coaching, and process guidance.
Contribute to special projects and transformation initiatives that support the growth of BDO's Cloud and Managed Services practice.

Product and Industry Expertise

Maintain deep knowledge of Microsoft licensing programs, cloud offerings, and emerging technologies.
Deliver training, enablement sessions, and knowledge transfer activities for internal teams and clients.
Stay current on cloud market trends, licensing changes, and industry best practices to provide informed recommendations.

How Do We Define Success in This Role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
You are recognized as a trusted advisor by internal stakeholders and clients for your expertise, professionalism, and ability to deliver results.
You proactively identify opportunities to improve operational efficiency, customer experience, and business performance.
You effectively manage complex priorities while maintaining high levels of accuracy and attention to detail.
You leverage data and insights to influence decisions and drive continuous improvement.
You contribute to the growth and profitability of the Cloud Services business through operational excellence and customer-focused solutions.
You foster an inclusive and engaging environment that supports collaboration, learning, and development.
You champion the adoption of digital tools, automation, and innovative approaches to improve business outcomes.
You continuously develop your technical, business, and consulting capabilities.

Your Experience and Education

Undergraduate degree in Business, Information Technology, Computer Science, Engineering, Mathematics, or a related discipline.
5+ years of experience in cloud operations, cloud sales support, customer success, business operations, technology consulting, or a related professional services environment.
Experience supporting cloud-based solutions, including Microsoft 365, Dynamics 365, Azure, Microsoft CSP, or similar SaaS and cloud platforms.
Strong understanding of operational processes including quoting, subscription management, customer onboarding, billing, invoicing, forecasting, and reporting.
Advanced analytical skills with the ability to interpret business data and provide actionable recommendations.
Strong proficiency with Microsoft Excel, Power BI, and Microsoft Office applications.
Excellent communication, presentation, and stakeholder management skills.
Demonstrated ability to manage multiple priorities and lead initiatives in a fast-paced environment.
Strong problem-solving, organizational, and process improvement capabilities.
Proven ability to work collaboratively across business functions and influence outcomes without direct authority.

Nice to Have

Experience working within a Microsoft partner ecosystem or Cloud Solution Provider (CSP) environment.
Experience with CRM, ERP, PSA, or subscription management platforms.
Knowledge of cloud financial management, licensing compliance, and cloud governance practices.
Microsoft certifications related to Microsoft 365, Azure, Dynamics 365, or Cloud Solutions.
Experience within a professional services or consulting organization.
Experience using Power BI, Power Automate, Copilot, or other automation and data visualization tools.

The expected range of compensation for this role is $84,000 - $128,000 annually.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

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More about this job

Responsibilities

The Senior Consultant will act as a trusted advisor to support the cloud sales lifecycle, including onboarding, renewals, and expansion of cloud services. They will also lead operational excellence initiatives, manage cloud transactions, and provide data-driven insights to support business growth.

Requirements

Candidates must hold an undergraduate degree in a relevant field and possess at least 5 years of experience in cloud operations, sales support, or technology consulting. Proficiency in Microsoft cloud platforms and strong analytical, communication, and process improvement skills are required.

Skills

Cloud operations
Microsoft 365
Azure
Dynamics 365
Microsoft CSP
Business process optimization
Sales support
Customer success
Data analytics
Reporting
Stakeholder management
Project management
Financial reconciliation
Strategic planning
Consulting
Process improvement

Benefits

Comprehensive benefits
Flexible personal time off policy
Wellness initiatives reimbursement
Learning and development opportunities
Community involvement support

Visa sponsorship

Not detected in the job text

Keywords

Cloud Services
Microsoft 365
Azure
Dynamics 365
Microsoft CSP
Cloud Operations
Customer Success
Sales Lifecycle
Business Process Optimization
Power BI
Microsoft Excel
Subscription Management
Financial Reporting
Data Analytics
Consulting
Professional Services
SaaS
Cloud Governance
Licensing Compliance
CRM
ERP
PSA
Power Automate
Copilot
Operational Excellence
Stakeholder Management
Forecasting
Pipeline Tracking
Cloud Adoption
Managed Services

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