Find work in Canada.

329,369 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 3 mins ago
Python (Ab Initio) Engineer
Citi
Mississauga, ON
Full-time
…participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to…
Added 3 mins ago
Analyst, Business Analytics
CIBC
Toronto, ON
Full-time
As a member of the Client Account Management Business Integration team, you'll work in a fast-paced banking operations and collections environment where you'll make a meaningful difference…
Added 3 mins ago
Corporate Development Senior Associate
BMO
Toronto, ON · FCP
Full-time
Lead cross-functional and inter-bank working groups to assess enterprise impacts, risks, financial implications, and integration requirements of proposed transactions.
Added 17 mins ago
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
Full-time
Senior / Team Lead | SaaS Banking & Financial Technology
Added 17 mins ago
Manager Hydrogen Locomotive
CPKC
Calgary, AB
Full-time
The Manager for Hydrogen Locomotives leads the end-to-end technical design and integration of hydrogen-powered locomotives. This role oversees mechanical, electrical, software, and human…
Added 18 mins ago
PRODUCT MANAGER
BDC
Montreal, QC
Full-time
At the incubator, our goal isn't to study the future, it's to create it. To do this, we are recruiting a small team of experienced AI-native builders who will work on a blank canvas to…
Added 34 mins ago
PCB Component Professional
MDA
Sainte-Anne-de-Bellevue, QC
Full-time
…observation, and space exploration and infrastructure. The MDA Space team of more than 4,000 space experts in Canada, the US and the UK has the knowledge and know-how to turn an audacious…
Added 34 mins ago
Customer Success Manager (Transformation Advisor) | Gestionnaire de la réussite client (conseiller en transformation), Independent Software Vendor (ISV)
Amazon
Toronto, ON · Montreal, QC
AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation,…
Added 48 mins ago
Project Manager/Leader - Senior - PeopleSoft HCM
isgSearch
Toronto, ON · Greater Toronto Area, Canada
Contract
Experience leading functional tests, system integration, load, performance, user acceptance, and payroll parallel testing for the PeopleSoft HCM application
Added 48 mins ago
Assistant Vice President, Information Security
First National Financial LP
Toronto, ON · East York, ON
Full-time
Lead the Information Security responsibilities for SOC 1 and SOC 2 audits and attestations, including security control ownership, evidence readiness, management responses, remediation, and…
Added 49 mins ago
Senior Business Systems Engineer - Integrations & AI
Lyft
Toronto, ON
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Added 1 hour ago
Vice President, Integration Management Office
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
…quarterly Board report are drawn from the same underlying data, and lead the Integration Management Office team, its capacity model and its capability…
Added 1 hour ago
Senior Engineering Manager
Xplore Inc
Markham, ON
Full-time
We are looking for an experienced Senior Engineering Manager to lead and grow a team of software developers as we embark on a company-wide transformation. This is your chance to use…
Added 1 hour ago
Sr Manager, EV Network Development
Toronto Parking Authority
Toronto, ON
Full-time
Lead product development for both mobility/micro-mobility and technology-driven customer experiences including customer-facing physical hardware and digital touchpoints, innovation…
Added 1 hour ago
Enterprise Application Analyst
The Niagara Parks Commission
Niagara Falls, ON
Full-time
The Enterprise Application Analyst is responsible for the administration, support, security, and continuous improvement of Niagara Parks’ enterprise applications and Microsoft SQL Server…
Added 1 hour ago
Senior Security Platform Engineer - 100% Remote
Recrute Action
Toronto, ON
Contract
Application Onboarding & Support: Partner with application and infrastructure teams to implement certificate automation solutions; provide technical guidance, troubleshooting, onboarding…
Added 1 hour ago
Senior Engineer - Mechanical
Qualus
Vancouver, BC
Full-time
Lead projects from conception through construction and commissioning, including mentoring junior engineers and designers
Added 1 hour ago
Project Manager, FM-PRO, Furniture, Fixtures and Equipment
University Health Network
Toronto, ON
Full-time
We are looking for a member to join the team in the planning and development of a New Patient Tower at the Toronto Western Hospital. This brand new 15-floor tower will compose of Surgical…
Added 1 hour ago
Cybersecurity Tools Lead – Microsoft Defender (MDE, MDI, MDCA)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
Full-time
We are seeking an experienced and highly motivated Security Tools Team Lead to lead the administration, optimization, and continuous improvement of enterprise cybersecurity platforms.
Added 1 hour ago
Business Central Analyst / ERP Systems Analyst
Kitchener Executive Consultants Inc
Guelph, ON
Full-time
…personalized recruitment experience where every candidate’s application is reviewed by our team of Search Consultants and measured to our clients’ specific hiring criteria and requirements.…
Added 1 hour ago
Senior Solution Architect - Data and Analytics
Agriculture Financial Services Corporation
Olds, AB · Medicine Hat, AB · Lacombe, AB · Stettler, AB · Airdrie, AB · Leduc, AB · Red Deer, AB · Drumheller, AB · Innisfail, AB · Edmonton, AB · Grande Prairie, AB · Calgary, AB · Lethbridge, AB · AB
Lead the design and delivery of end-to-end enterprise and solution architectures across business, data, application, and technology domains, ensuring alignment with organizational standards…
Added 2 hours ago
Controls Engineer
General Motors
Markham, ON
Full-time
…Safety Logic) and Siemens TIA Portal HMIs, ensuring seamless integration with plant wide automation systems. Design, implement, and maintain industrial communication networks - including…
Added 2 hours ago
Senior Engineering Manager
Xplore Inc.
Markham, ON
Full-time
We are looking for an experienced Senior Engineering Manager to lead and grow a team of software developers as we embark on a company-wide transformation. This is your chance to use…
Added 2 hours ago
Peoplesoft Functional Consultant
VLink Inc
Toronto, ON
$100 to $110 CAD / hour
Contract
This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the…
Added 2 hours ago
Enterprise Business Analyst
Gildan Activewear Inc
Montreal, QC
Other
…Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and…

BDO

Senior Manager, Solution Operations - Business Analysis & Quality

Barrie, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Markham, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s Solution Operations practice helps clients transition technology solutions into stable, scalable and continuously improving services. We are seeking a replacement Senior Manager, Solution Operations - Business Analysis & Quality to provide strategic leadership across the business analysis and quality disciplines that support our managed services and technology engagements. You will establish consistent standards, strengthen delivery governance, lead a multidisciplinary team and ensure that business needs are translated into solutions that are well-defined, validated and ready for successful operation.

In this role, you will

Define and lead the vision, operating model, standards and roadmap for Business Analysis and Quality Assurance across the Solution Operations practice.
Provide strategic oversight across a portfolio of new and ongoing client engagements, ensuring the right analysis, validation and quality approaches are applied based on complexity, risk and client outcomes.
Partner with practice leaders, client executives, customer success leaders, project managers, solution architects and technical teams to shape priorities, scope, delivery plans and measurable success criteria.
Establish and govern consistent methods for discovery, requirements elicitation, process analysis, user stories, acceptance criteria, traceability, test planning, defect management, release readiness and transition to operations.
Lead quality reviews of key engagement artifacts and provide constructive challenge before major design, build, testing, release and operational-readiness decisions.
Create portfolio-level visibility into requirements health, test progress, defects, risks, dependencies, release readiness, service quality and corrective actions.
Act as a senior escalation point for complex business-analysis, quality, delivery-readiness and stakeholder-alignment issues, coordinating timely resolution across teams.
Use client feedback, service data, incidents, defects and recurring issues to identify root causes and prioritize continuous-improvement, automation and prevention opportunities.
Plan team capacity, assign resources across engagements and balance delivery demand with capability development, quality oversight and practice priorities.
Lead, coach and develop Business Analysts, Quality Assurance professionals and team leads, creating clear expectations, career development opportunities and a strong community of practice.
Contribute to proposals, estimates, statements of work, client presentations, executive governance, thought leadership and repeatable Solution Operations offerings.
Collaborate with leaders across Advisory to align Business Analysis and Quality Assurance practices with project delivery, Agile ways of working, ITIL processes and broader firm standards.

How we define success

Clients and delivery leaders view the function as a trusted partner that improves clarity, reduces delivery risk and strengthens service outcomes.
Requirements, processes, test evidence and readiness decisions are consistent, traceable, risk-based and fit for purpose.
Quality risks, defects, dependencies and operational-readiness concerns are identified early and resolved through clear ownership and governance.
Portfolio reporting supports timely executive decisions and drives measurable continuous improvement across engagements.
The Business Analysis and Quality Assurance team grows in capability, engagement and accountability through strong leadership and development.
You demonstrate BDO’s core values of Integrity, Respect and Collaboration and contribute to an inclusive, innovative and client-focused workplace.

Your Experience and Education:

Progressive leadership experience across business analysis, business systems analysis, quality assurance, technology delivery or managed services in complex client or enterprise environments.
Demonstrated experience leading teams and providing portfolio-level oversight across multiple concurrent technology engagements.
Deep knowledge of the requirements lifecycle, process modelling, gap analysis, user stories, acceptance criteria, traceability and stakeholder validation.
Strong knowledge of quality assurance strategy, test planning, functional and integration testing, user acceptance testing, defect management, release readiness and quality metrics.
Experience working across the software development lifecycle using Agile, iterative, waterfall and/or hybrid delivery models.
Experience supporting post-implementation services or technology operations, including alignment with incident, problem, change and release-management practices.
Ability to establish practical governance, standards and reporting without creating unnecessary delivery overhead.
Excellent executive communication, facilitation, negotiation and stakeholder-management skills, with the ability to influence and challenge constructively.
Strong commercial and operational judgement, including experience with engagement planning, estimation, resource allocation, risk management and financial awareness.
Proven ability to coach leaders and practitioners, build inclusive teams and raise capability through feedback, standards and knowledge sharing.
Bachelor’s degree or college diploma in Business, Information Systems, Computer Science, Engineering or a related field, or equivalent practical experience.

Preferred:

Professional certification such as CBAP, PMI-PBA, PMP, ITIL, CSM, PSM, ISTQB or an equivalent credential.
Experience with enterprise platforms such as Microsoft Dynamics 365, Power Platform, ServiceNow, ERP, CRM, workflow or case-management solutions.
Working knowledge of Azure DevOps, Jira, Confluence, Microsoft Visio, Power BI, Excel, PowerPoint and test-management or automation tools.
Experience with BPMN, business capability mapping, service design, operating-model design, test automation, data and integration validation, or benefits realization.
Experience in professional services, consulting, application managed services or multi-client delivery environments.
Practical experience using AI-enabled productivity, analysis or testing tools responsibly to improve insight, documentation, traceability and quality.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Senior Manager will define and lead the vision, operating model, and standards for Business Analysis and Quality Assurance across the Solution Operations practice. They will provide strategic oversight for client engagements, ensuring consistent delivery governance and coaching multidisciplinary teams to achieve measurable success.

Requirements

Candidates must have progressive leadership experience in business analysis, quality assurance, or technology delivery within complex enterprise environments. A bachelor's degree in a relevant field is required, along with strong knowledge of the software development lifecycle and professional communication skills.

Skills

Business analysis
Quality assurance
Strategic leadership
Delivery governance
Stakeholder management
Project management
Risk management
Process modeling
Agile methodologies
ITIL
Requirement elicitation
Test planning
Change management
Release management
Team leadership
Financial awareness

Benefits

Comprehensive benefits
Flexible personal time off
Wellness initiatives reimbursement
Learning and development opportunities
Competitive total cash compensation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Quality Assurance
Solution Operations
Governance
Agile
Waterfall
ITIL
Microsoft Dynamics 365
Power Platform
ServiceNow
Azure DevOps
Jira
Confluence
BPMN
CBAP
PMP
ISTQB
Managed Services
Consulting
Risk Management
User Acceptance Testing
Defect Management
Release Readiness
Stakeholder Management
Strategic Leadership
Automation
Data Validation
Integration Validation
Service Design
Operating Model Design

Report this job