Find work in Canada.

328,408 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 15 mins ago
Manager, Quota and Capacity Planning
Salesforce
Toronto, ON · Canada - Toronto
Full-time
3+ for Sn Analyst/ 5+ for manager years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
Added 15 mins ago
Audit Manager, ICFR Operations, Internal Audit
RBC
Bedford, QC · Halifax, NS
Full-time
RBC Internal Audit leverages a unique perspective - with a coordinated view across the entire business - to deliver valuable advice that not only gives assurance, but that illuminates a…
Added 15 mins ago
Senior Manager, ICFR Operations, Internal Audit
RBC
Bedford, QC · Halifax, NS
Full-time
RBC Internal Audit leverages a unique perspective - with a coordinated view across the entire business - to deliver valuable advice that not only gives assurance, but that illuminates a…
Added 15 mins ago
Global Marketing Category Manager
HF Sinclair
Mississauga, ON
Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Global Marketing Category Manager. The Category Manager, reporting to the Manager, Business Segments will…
Added 15 mins ago
Client Excellence Specialist
Dexterra
Mississauga, ON
$85,000 to $1,000,000 CAD / year
Full-time
As Manager, Client Excellence, you will lead and continuously improve the Client Excellence Program, connecting client feedback and relationship insights to measurable business outcomes.…
Added 15 mins ago
Field & Channel Marketing Manager
Solink
Remote, Canada
Full-time · Remote
…We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting…
Added 15 mins ago
GARAGE - Co-Manager - Quartier DIX30
Groupe Dynamite, Inc Garage
Brossard, QC
Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 15 mins ago
GARAGE - Operations Assistant Manager - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
Full-time
Reporting to the Store Manager, your main focus as Operations Assistant Manager is to maximize company sales and profitability by maintaining stockroom organization and by managing…
Added 15 mins ago
SAP Data Management Senior Manager
Pwc Canada
Toronto, ON
Full-time
As an SAP Data Management Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are looking for an experienced SAP Data…
Added 29 mins ago
Senior Property Accountant
Lankin Investments
Vaughan, ON
$90,000 to $95,000 CAD / year
Full-time
Your Opportunity Reporting to the Manager, Property Accounting, you will own full-cycle accounting for a dedicated portfolio of multi-family properties and the related corporate entities.…
Added 29 mins ago
FP&A Manager
HEALWELL AI (TSX: AIDX)
Toronto, ON
Full-time
Reporting directly to the Director, FP&A the Manager, FP&A will drive financial planning, analysis, and strategic decision-making across the organization and its business units. This is an…
Added 29 mins ago
Global Marketing Category Manager
HF Sinclair
Mississauga, ON
Full-time
Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Global Marketing Category Manager. The Category Manager, reporting to the Manager, Business Segments will…
Added 31 mins ago
PT Cut Fruit Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 31 mins ago
Business Operations - Business Operations Specialist
F12.net
Calgary, AB
The Purpose: Reporting to the Business Operations Manager, the Business Operations Specialist will be responsible for evaluating, improving, and maintaining our organization's core…
Added 31 mins ago
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
The Business Portfolio Manager role is responsible for leading and supporting key portfolio management activities across the SLGI portfolio. The role involves end-to-end portfolio oversight…
Added 31 mins ago
Delivery Team Manager
MAP
Toronto, ON
Do you want to lead a dynamic team, drive operational excellence, and turn complex business priorities into practical, high-impact delivery for some of the world's most recognised brands?…
Added 45 mins ago
Seasonal Sales Associate (Toronto Eaton Centre)
Knix
Toronto, ON
$19.7 CAD / hour
Part-time · Contract · Temporary
Escalate any issues or opportunities as required to the Manager on Duty.
Added 45 mins ago
Consultant, Governance Risk and Controls
CIBC
Toronto, ON
Full-time
Control Testing - On a quarterly basis, you will be assigned a number of Business Controls with various Line of Businesses and document the test results with appropriate evidence gathered…
Added 45 mins ago
HR Business Partner Consultant, Corporate Retail Stores
Canadian Tire Corporation
Calgary, AB · Quarry Park
Full-time
The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and…
Added 58 mins ago
Vendor Relationship Manager - Property Claims
Aviva Canada
Oakville, ON
Full-time
…associated with vendor outsourcing, using data to deliver successful business outcomes and identify areas of…
Added 58 mins ago
Vendor Relationship Manager - Property Claims
Aviva Canada
Markham, ON
Full-time
…associated with vendor outsourcing, using data to deliver successful business outcomes and identify areas of…
Added 1 hour ago
Engineer Manager
Hatch
Mississauga, ON
Hatch is currently seeking a highly motivated Engineer Manager to join our Project Delivery Group, providing management, technical leadership and world-class design expertise to Hatch's…
Added 1 hour ago
Associate Payroll
Bell
Montreal, QC · Verdun, QC
…Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business…
Added 1 hour ago
Senior Clinical Specialist, Interventional Cardiology, Montreal & Toronto
Haemonetics
Quebec, QC
Full-time
…portfolio expansion. This role reports to the Regional Clinical Manager and partners closely with the Regional Sales Director, Account Managers, Marketing, and other Clinical Teams to drive…
Added 1 hour ago
Project Manager (Distribution)
EPCOR
AB · Edmonton, Alberta
Full-time · Temporary
We are hiring a full-time temporary Distribution Project Manager position for up to 11 months working out of Edmonton, AB. This opportunity is open to internal and external candidates.

BDO

Senior Manager, Solution Operations - Business Analysis & Quality

Barrie, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Markham, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s Solution Operations practice helps clients transition technology solutions into stable, scalable and continuously improving services. We are seeking a replacement Senior Manager, Solution Operations - Business Analysis & Quality to provide strategic leadership across the business analysis and quality disciplines that support our managed services and technology engagements. You will establish consistent standards, strengthen delivery governance, lead a multidisciplinary team and ensure that business needs are translated into solutions that are well-defined, validated and ready for successful operation.

In this role, you will

Define and lead the vision, operating model, standards and roadmap for Business Analysis and Quality Assurance across the Solution Operations practice.
Provide strategic oversight across a portfolio of new and ongoing client engagements, ensuring the right analysis, validation and quality approaches are applied based on complexity, risk and client outcomes.
Partner with practice leaders, client executives, customer success leaders, project managers, solution architects and technical teams to shape priorities, scope, delivery plans and measurable success criteria.
Establish and govern consistent methods for discovery, requirements elicitation, process analysis, user stories, acceptance criteria, traceability, test planning, defect management, release readiness and transition to operations.
Lead quality reviews of key engagement artifacts and provide constructive challenge before major design, build, testing, release and operational-readiness decisions.
Create portfolio-level visibility into requirements health, test progress, defects, risks, dependencies, release readiness, service quality and corrective actions.
Act as a senior escalation point for complex business-analysis, quality, delivery-readiness and stakeholder-alignment issues, coordinating timely resolution across teams.
Use client feedback, service data, incidents, defects and recurring issues to identify root causes and prioritize continuous-improvement, automation and prevention opportunities.
Plan team capacity, assign resources across engagements and balance delivery demand with capability development, quality oversight and practice priorities.
Lead, coach and develop Business Analysts, Quality Assurance professionals and team leads, creating clear expectations, career development opportunities and a strong community of practice.
Contribute to proposals, estimates, statements of work, client presentations, executive governance, thought leadership and repeatable Solution Operations offerings.
Collaborate with leaders across Advisory to align Business Analysis and Quality Assurance practices with project delivery, Agile ways of working, ITIL processes and broader firm standards.

How we define success

Clients and delivery leaders view the function as a trusted partner that improves clarity, reduces delivery risk and strengthens service outcomes.
Requirements, processes, test evidence and readiness decisions are consistent, traceable, risk-based and fit for purpose.
Quality risks, defects, dependencies and operational-readiness concerns are identified early and resolved through clear ownership and governance.
Portfolio reporting supports timely executive decisions and drives measurable continuous improvement across engagements.
The Business Analysis and Quality Assurance team grows in capability, engagement and accountability through strong leadership and development.
You demonstrate BDO’s core values of Integrity, Respect and Collaboration and contribute to an inclusive, innovative and client-focused workplace.

Your Experience and Education:

Progressive leadership experience across business analysis, business systems analysis, quality assurance, technology delivery or managed services in complex client or enterprise environments.
Demonstrated experience leading teams and providing portfolio-level oversight across multiple concurrent technology engagements.
Deep knowledge of the requirements lifecycle, process modelling, gap analysis, user stories, acceptance criteria, traceability and stakeholder validation.
Strong knowledge of quality assurance strategy, test planning, functional and integration testing, user acceptance testing, defect management, release readiness and quality metrics.
Experience working across the software development lifecycle using Agile, iterative, waterfall and/or hybrid delivery models.
Experience supporting post-implementation services or technology operations, including alignment with incident, problem, change and release-management practices.
Ability to establish practical governance, standards and reporting without creating unnecessary delivery overhead.
Excellent executive communication, facilitation, negotiation and stakeholder-management skills, with the ability to influence and challenge constructively.
Strong commercial and operational judgement, including experience with engagement planning, estimation, resource allocation, risk management and financial awareness.
Proven ability to coach leaders and practitioners, build inclusive teams and raise capability through feedback, standards and knowledge sharing.
Bachelor’s degree or college diploma in Business, Information Systems, Computer Science, Engineering or a related field, or equivalent practical experience.

Preferred:

Professional certification such as CBAP, PMI-PBA, PMP, ITIL, CSM, PSM, ISTQB or an equivalent credential.
Experience with enterprise platforms such as Microsoft Dynamics 365, Power Platform, ServiceNow, ERP, CRM, workflow or case-management solutions.
Working knowledge of Azure DevOps, Jira, Confluence, Microsoft Visio, Power BI, Excel, PowerPoint and test-management or automation tools.
Experience with BPMN, business capability mapping, service design, operating-model design, test automation, data and integration validation, or benefits realization.
Experience in professional services, consulting, application managed services or multi-client delivery environments.
Practical experience using AI-enabled productivity, analysis or testing tools responsibly to improve insight, documentation, traceability and quality.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Senior Manager will define and lead the vision, operating model, and standards for Business Analysis and Quality Assurance across the Solution Operations practice. They will provide strategic oversight for client engagements, ensuring consistent delivery governance and coaching multidisciplinary teams to achieve measurable success.

Requirements

Candidates must have progressive leadership experience in business analysis, quality assurance, or technology delivery within complex enterprise environments. A bachelor's degree in a relevant field is required, along with strong knowledge of the software development lifecycle and professional communication skills.

Skills

Business analysis
Quality assurance
Strategic leadership
Delivery governance
Stakeholder management
Project management
Risk management
Process modeling
Agile methodologies
ITIL
Requirement elicitation
Test planning
Change management
Release management
Team leadership
Financial awareness

Benefits

Comprehensive benefits
Flexible personal time off
Wellness initiatives reimbursement
Learning and development opportunities
Competitive total cash compensation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Quality Assurance
Solution Operations
Governance
Agile
Waterfall
ITIL
Microsoft Dynamics 365
Power Platform
ServiceNow
Azure DevOps
Jira
Confluence
BPMN
CBAP
PMP
ISTQB
Managed Services
Consulting
Risk Management
User Acceptance Testing
Defect Management
Release Readiness
Stakeholder Management
Strategic Leadership
Automation
Data Validation
Integration Validation
Service Design
Operating Model Design

Report this job