Find work in Canada.

329,229 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 13 mins ago
Digital Project Manager – Medical Communications
Red Nucleus
Toronto, ON
Full-time
Red Nucleus is hiring a Digital Project Manager to join our global team! This is a hybrid role based out of our Toronto, ON office.
Added 13 mins ago
Coordinated Access and Assessment Coordinator
Calgary Homeless Foundation
Calgary, AB
Full-time
…support, CAA data and communications. You will report to the Manager, CAA, and work closely as part of the team with CHF System Planners, HMIS Support Specialists, and Data…
Added 13 mins ago
Maintenance Planner / Relief Supervisor
St. Francis Xavier University
Antigonish, NS
Full-time
Reporting to the Maintenance Manager, the Maintenance Planner / Relief Supervisor plans and coordinates maintenance activities to ensure University facilities, equipment, and systems…
Added 13 mins ago
City Operations Manager- Kamloops, Canada
Bird
Kamloops, BC
Bird Canada is seeking a hands-on City Operations Manager to oversee daily operations in Kamloops. This person will serve as Bird’s local eyes and ears, ensuring vehicles are safe,…
Added 28 mins ago
Sr. Group Benefits Coordinator
PROLINK
Toronto, ON
Full-time
Your role will be to support the Manager, Group Benefits and Sales with all programs and client interactions pertaining to employee group benefit plans and group association…
Added 28 mins ago
Program Coordinator- Community Oncology Education and Transitions of Care - Repost
CancerCare Manitoba
Winnipeg, MB
Full-time
The Program Coordinator - Community Oncology Education and Care Transitions, works under the direction of the Manager and is responsible for leading the planning, development,…
Added 28 mins ago
Practice Manager
Gowling WLG
Calgary, AB
$78,000 to $88,000 CAD / year
Full-time
The Practice Manager supports the effective operation and performance of the Firm’s practice groups by coordinating business-planning activities, managing operational processes, monitoring…
Added 28 mins ago
Shop Supervisor
Northern Employment Solutions Inc
Sudbury, ON
Full-time
…Supervisor in the Greater Sudbury area. Reporting to the Shop Manager, the Shop Supervisor will supervise a team of mechanics and technicians, including delegating work, prioritizing and…
Added 28 mins ago
Manager Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
$101,000 to $113,000 CAD / year
Full-time
The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice…
Added 28 mins ago
Brand Project Manager
Insight Global
Vancouver, BC
$50 to $55 CAD / hour
Contract
…and product stories and experiences across stores, ecomm, and…
Added 28 mins ago
Practice Manager
Gowling WLG
Vancouver, BC
$78,000 to $88,000 CAD / year
Full-time
The Practice Manager supports the effective operation and performance of the Firm’s practice groups by coordinating business-planning activities, managing operational processes, monitoring…
Added 28 mins ago
Information Technology (IT) Manager
Kepler Communications Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
Semi-annual company-wide parties and frequent in-office team events.
Added 28 mins ago
Principal
Oakbridge Search Partners
Toronto, ON
Full-time
…cultivating a network of trusted advisors, and participating in events as an ambassador of the…
Added 28 mins ago
Senior Municipal Infrastructure Engineer/Project Manager
Crozier: Consulting Engineers
Guelph, ON
Full-time
Crozier is looking for an experienced Senior Municipal Engineer/Project Manager to join our team, where you will be involved in a wide range of municipal infrastructure engineering…
Added 28 mins ago
Responsable des ventes et des abonnements / Sales & Membership Manager
Studio Resistance
Montreal, QC
Full-time
- Run the marketing side of in-studio events and open houses
Added 29 mins ago
Assessment and Awareness Officer
The Government of Nova Scotia
Halifax, NS
…training sessions and in some cases representing the OIPC at events; by preparing, proofing and disseminating Review Reports, Annual Reports, tools, press releases, correspondence, and…
Added 44 mins ago
Manager, Client Reporting
RBC
Toronto, ON
Full-time
Added 44 mins ago
Branch Manager, Bloor & Grenview Branch
RBC
Toronto, ON
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 44 mins ago
Audit Manager, ICFR Operations, Internal Audit
RBC
Bedford, QC · Halifax, NS
Full-time
As Audit Manager, ICFR Operations, Internal Audit, you will assist the transformation of RBC’s Next Generation of SOX, supporting the ongoing SOX IT control testing across RBC Enterprise.…
Added 44 mins ago
Senior Manager, ICFR Operations, Internal Audit
RBC
Bedford, QC · Halifax, NS
Full-time
As Senior Manager, ICFR Operations, Internal Audit, you will lead the transformation of RBC’s Next Generation of ICFR testing, supporting the ongoing IT SOX / FDICIA control testing across…
Added 44 mins ago
Global Marketing Category Manager
HF Sinclair
Mississauga, ON
The Category Manager will be also be responsible to assist in insuring the consistent and disciplined execution of the marketing management processes including: supporting the management…
Added 44 mins ago
Responsable des Communications - Communication Manager
Gameloft
Montreal, QC
Full-time
Reporting to the Regional Communications Director, the Communications Manager leads the implementation of Gameloft Montreal’s communications strategy and promotes the studio’s brand image…
Added 44 mins ago
Professional Services Consultant (Bilingual)
AlayaCare
Montreal, QC
Serve as a trusted advisor to customers, supporting customer issues as they arise and looping in the project manager when issues may impact project scope, timeline, or budget
Added 44 mins ago
Field & Channel Marketing Manager
Solink
Remote, Canada
Full-time · Remote
Solink is looking for a Field & Channel Marketing Manager to own the event calendar and field marketing strategy across a specific region or channel. Rather than running one event at a…
Added 56 mins ago
Office Manager and Executive Assistant
Homebuilders Association Vancouver (HAVAN)
Surrey, BC
Full-time
Reporting to the CEO, the Office Manager & Executive Assistant plays a pivotal role in supporting the organization, the HAVAN team, the CEO and the Board of Directors. This role blends…

BDO

Senior Manager, Solution Operations - Business Analysis & Quality

Barrie, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Markham, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s Solution Operations practice helps clients transition technology solutions into stable, scalable and continuously improving services. We are seeking a replacement Senior Manager, Solution Operations - Business Analysis & Quality to provide strategic leadership across the business analysis and quality disciplines that support our managed services and technology engagements. You will establish consistent standards, strengthen delivery governance, lead a multidisciplinary team and ensure that business needs are translated into solutions that are well-defined, validated and ready for successful operation.

In this role, you will

Define and lead the vision, operating model, standards and roadmap for Business Analysis and Quality Assurance across the Solution Operations practice.
Provide strategic oversight across a portfolio of new and ongoing client engagements, ensuring the right analysis, validation and quality approaches are applied based on complexity, risk and client outcomes.
Partner with practice leaders, client executives, customer success leaders, project managers, solution architects and technical teams to shape priorities, scope, delivery plans and measurable success criteria.
Establish and govern consistent methods for discovery, requirements elicitation, process analysis, user stories, acceptance criteria, traceability, test planning, defect management, release readiness and transition to operations.
Lead quality reviews of key engagement artifacts and provide constructive challenge before major design, build, testing, release and operational-readiness decisions.
Create portfolio-level visibility into requirements health, test progress, defects, risks, dependencies, release readiness, service quality and corrective actions.
Act as a senior escalation point for complex business-analysis, quality, delivery-readiness and stakeholder-alignment issues, coordinating timely resolution across teams.
Use client feedback, service data, incidents, defects and recurring issues to identify root causes and prioritize continuous-improvement, automation and prevention opportunities.
Plan team capacity, assign resources across engagements and balance delivery demand with capability development, quality oversight and practice priorities.
Lead, coach and develop Business Analysts, Quality Assurance professionals and team leads, creating clear expectations, career development opportunities and a strong community of practice.
Contribute to proposals, estimates, statements of work, client presentations, executive governance, thought leadership and repeatable Solution Operations offerings.
Collaborate with leaders across Advisory to align Business Analysis and Quality Assurance practices with project delivery, Agile ways of working, ITIL processes and broader firm standards.

How we define success

Clients and delivery leaders view the function as a trusted partner that improves clarity, reduces delivery risk and strengthens service outcomes.
Requirements, processes, test evidence and readiness decisions are consistent, traceable, risk-based and fit for purpose.
Quality risks, defects, dependencies and operational-readiness concerns are identified early and resolved through clear ownership and governance.
Portfolio reporting supports timely executive decisions and drives measurable continuous improvement across engagements.
The Business Analysis and Quality Assurance team grows in capability, engagement and accountability through strong leadership and development.
You demonstrate BDO’s core values of Integrity, Respect and Collaboration and contribute to an inclusive, innovative and client-focused workplace.

Your Experience and Education:

Progressive leadership experience across business analysis, business systems analysis, quality assurance, technology delivery or managed services in complex client or enterprise environments.
Demonstrated experience leading teams and providing portfolio-level oversight across multiple concurrent technology engagements.
Deep knowledge of the requirements lifecycle, process modelling, gap analysis, user stories, acceptance criteria, traceability and stakeholder validation.
Strong knowledge of quality assurance strategy, test planning, functional and integration testing, user acceptance testing, defect management, release readiness and quality metrics.
Experience working across the software development lifecycle using Agile, iterative, waterfall and/or hybrid delivery models.
Experience supporting post-implementation services or technology operations, including alignment with incident, problem, change and release-management practices.
Ability to establish practical governance, standards and reporting without creating unnecessary delivery overhead.
Excellent executive communication, facilitation, negotiation and stakeholder-management skills, with the ability to influence and challenge constructively.
Strong commercial and operational judgement, including experience with engagement planning, estimation, resource allocation, risk management and financial awareness.
Proven ability to coach leaders and practitioners, build inclusive teams and raise capability through feedback, standards and knowledge sharing.
Bachelor’s degree or college diploma in Business, Information Systems, Computer Science, Engineering or a related field, or equivalent practical experience.

Preferred:

Professional certification such as CBAP, PMI-PBA, PMP, ITIL, CSM, PSM, ISTQB or an equivalent credential.
Experience with enterprise platforms such as Microsoft Dynamics 365, Power Platform, ServiceNow, ERP, CRM, workflow or case-management solutions.
Working knowledge of Azure DevOps, Jira, Confluence, Microsoft Visio, Power BI, Excel, PowerPoint and test-management or automation tools.
Experience with BPMN, business capability mapping, service design, operating-model design, test automation, data and integration validation, or benefits realization.
Experience in professional services, consulting, application managed services or multi-client delivery environments.
Practical experience using AI-enabled productivity, analysis or testing tools responsibly to improve insight, documentation, traceability and quality.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Senior Manager will define and lead the vision, operating model, and standards for Business Analysis and Quality Assurance across the Solution Operations practice. They will provide strategic oversight for client engagements, ensuring consistent delivery governance and coaching multidisciplinary teams to achieve measurable success.

Requirements

Candidates must have progressive leadership experience in business analysis, quality assurance, or technology delivery within complex enterprise environments. A bachelor's degree in a relevant field is required, along with strong knowledge of the software development lifecycle and professional communication skills.

Skills

Business analysis
Quality assurance
Strategic leadership
Delivery governance
Stakeholder management
Project management
Risk management
Process modeling
Agile methodologies
ITIL
Requirement elicitation
Test planning
Change management
Release management
Team leadership
Financial awareness

Benefits

Comprehensive benefits
Flexible personal time off
Wellness initiatives reimbursement
Learning and development opportunities
Competitive total cash compensation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Quality Assurance
Solution Operations
Governance
Agile
Waterfall
ITIL
Microsoft Dynamics 365
Power Platform
ServiceNow
Azure DevOps
Jira
Confluence
BPMN
CBAP
PMP
ISTQB
Managed Services
Consulting
Risk Management
User Acceptance Testing
Defect Management
Release Readiness
Stakeholder Management
Strategic Leadership
Automation
Data Validation
Integration Validation
Service Design
Operating Model Design

Report this job