Find work in Canada.

330,768 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 11 mins ago
Residential Child & Youth Worker, Part-Time
Taproot Community Support Services
Abbotsford, BC
Part-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 12 mins ago
Occupational Therapy Assistant & Physiotherapy Assistant - Lab Technician
SENECA COLLEGE OF APPLIED ARTS&TECHNOLOGY
King, ON
Reporting to the Chair of the School of Health Sciences, this position will support the safe and efficient operations of the OTP clinical labs and placements in collaboration with the…
Added 12 mins ago
Senior Manager, Talent Acquisition, Early Careers
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
…portfolios. This position provides a unique opportunity to lead campus recruitment initiatives across multiple business units while developing and mentoring a team of talented Talent…
Added 12 mins ago
VP, Product, Marketing & Strategic Partnerships, Sun Life Global Investments
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
Reporting to the President, SLGI Asset Management Inc. & SVP, Investment Solutions, the Vice President, Product, Marketing & Strategic Partnerships is a senior executive role responsible…
Added 12 mins ago
Solutions Engineer (Remote, Canada)
GoCanvas
Remote, Canada
Full-time · Remote
Lead technical discovery and requirements gathering
Added 12 mins ago
Customer Success Program Manager
360insights
Whitby, ON
$70,000 to $80,000 CAD / year
Deliver regular operational reporting (ad-hoc, automated, and dashboarding).
Added 12 mins ago
Liaison Librarian
McGill University
Magog, QC
…and highly collaborative professional liaison librarian to lead a range of library and information services and collections to support teaching, learning, research, and outreach activities,…
Added 12 mins ago
Curriculum Component Officer
McGill University
Outaouais Campus McGill
Full-time
Reporting to the Associate director of administration, the Curriculum Component Officer is responsible for leading the delivery of the different components of the MDCM curriculum and…
Added 12 mins ago
Senior Manager, Clinic IT Services
123Dentist
Toronto, ON
$150,000 to $175,000 CAD / year
Full-time
…leadership role charged with establishing the systems, processes, reporting, automation, and service-improvement disciplines needed to drive a step-change in clinic IT…
Added 12 mins ago
Senior Manager, Tax
Co-op
Saskatoon, SK
Full-time
…Join our Finance team as the Senior Manager, Tax, where you'll lead FCL's corporate income tax function while providing strategic oversight to our Commodity Tax team. You'll play a key role…
Added 12 mins ago
Director, Data Science - Alternate Solutions Group (12 Months Term)
CIBC
Toronto, ON
Full-time
…enable ASG to achieve its mandate, goals, and objectives. You’ll lead and mentor a data science team, setting strategic plans that align with ASG's overall vision. Your focus will be on…
Added 12 mins ago
Sr. Consultant, Solution Design
CIBC
Toronto, ON
Full-time
Solution Design & Architecture - Lead the design of enterprise applications and technology solutions that are scalable, secure, highly available, and aligned to business and enterprise…
Added 26 mins ago
Lead Development Project Management Associate
Mattel Canada
Montreal, QC
Full-time
We are seeking a Lead, Development Program Management Associate to drive the end-to-end execution of product development programs within the Mattel Building Sets portfolio. This role leads…
Added 26 mins ago
National Account Manager
Multy
Concord, ON
Full-time
Responsible for monthly sales reporting, forecasting, and analytics.
Added 26 mins ago
HEALTH & SAFETY OFFICER
Laframboise Groupe
Long Sault, ON
Full-time
…development. Our team members are valued contributors, empowered to lead, improve, and excel. We offer competitive compensation, paid training, and modern facilities to support your…
Added 26 mins ago
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Part-time
Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
Added 26 mins ago
Account Executive - Sales Academy
Planet Depos
Field, BC
Full-time
…law firms and legal professionals to understand their court reporting needs and recommend Planet Depos services and technology. You will develop new business, grow existing client…
Added 26 mins ago
Senior Manager, Core Trade Finance Operations
TD Securities
Toronto, ON
Full-time
Reporting to the Associate Vice President, Global Trade Finance Operations, the Senior Manager will lead the execution and performance of Core Trade Finance Operations across regional…
Added 26 mins ago
Financial Controller
St. Margaret's School, Victoria
Victoria, BC
Full-time
…leadership for the School’s accounting operations, financial reporting, budgeting, and financial planning. This director-level role leads the Finance Team, maintains accurate fiscal…
Added 26 mins ago
Spécialiste en approvisionnement – Gaz naturel et énergie / Procurement Specialist - Natural Gas, Energy
Rio Tinto
Montreal, QC
Full-time
Added 26 mins ago
Senior Performance Marketing Manager
Valnet
Montreal, QC
Full-time
Own media budgets, forecasting, and performance reporting to maximize ROI and customer acquisition.
Added 26 mins ago
Lead Project Engineer
Inventa Capital Corp.
Vancouver, BC
Full-time
The Lead Project Engineer provides hands-on technical leadership for underground mine development and capital projects. Reporting to the Manager, Project Engineering, this role owns the…
Added 26 mins ago
Assembly Technician – Afternoon Shift
Collins Aerospace
Oakville, ON
Full-time
Collins Aerospace is looking to hire Assembly Technician who will be reporting to the Assembly Supervisor on the afternoon shift. As Assembly Technician, you will be responsible for…
Added 26 mins ago
Machine Shop Technician - Grind - Weekend Nights
Collins Aerospace
Oakville, ON
Full-time
Collins Aerospace is looking to hire Machine Shop Technician – Grinder , Reporting to the Supervisor – Processing, as the Machine Shop Technician - Grinding, you will be responsible for…
Added 26 mins ago
Buyer – Sourcing, Garden
Loblaw Companies Limited
Brampton, ON
Full-time
Reporting to our Produce Sourcing Director you’ll participate in every aspect of category procurement including domestic and offshore sourcing, vendor relationship and performance…

BDO

Senior Manager, Solution Operations - Business Analysis & Quality

Barrie, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Markham, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s Solution Operations practice helps clients transition technology solutions into stable, scalable and continuously improving services. We are seeking a replacement Senior Manager, Solution Operations - Business Analysis & Quality to provide strategic leadership across the business analysis and quality disciplines that support our managed services and technology engagements. You will establish consistent standards, strengthen delivery governance, lead a multidisciplinary team and ensure that business needs are translated into solutions that are well-defined, validated and ready for successful operation.

In this role, you will

Define and lead the vision, operating model, standards and roadmap for Business Analysis and Quality Assurance across the Solution Operations practice.
Provide strategic oversight across a portfolio of new and ongoing client engagements, ensuring the right analysis, validation and quality approaches are applied based on complexity, risk and client outcomes.
Partner with practice leaders, client executives, customer success leaders, project managers, solution architects and technical teams to shape priorities, scope, delivery plans and measurable success criteria.
Establish and govern consistent methods for discovery, requirements elicitation, process analysis, user stories, acceptance criteria, traceability, test planning, defect management, release readiness and transition to operations.
Lead quality reviews of key engagement artifacts and provide constructive challenge before major design, build, testing, release and operational-readiness decisions.
Create portfolio-level visibility into requirements health, test progress, defects, risks, dependencies, release readiness, service quality and corrective actions.
Act as a senior escalation point for complex business-analysis, quality, delivery-readiness and stakeholder-alignment issues, coordinating timely resolution across teams.
Use client feedback, service data, incidents, defects and recurring issues to identify root causes and prioritize continuous-improvement, automation and prevention opportunities.
Plan team capacity, assign resources across engagements and balance delivery demand with capability development, quality oversight and practice priorities.
Lead, coach and develop Business Analysts, Quality Assurance professionals and team leads, creating clear expectations, career development opportunities and a strong community of practice.
Contribute to proposals, estimates, statements of work, client presentations, executive governance, thought leadership and repeatable Solution Operations offerings.
Collaborate with leaders across Advisory to align Business Analysis and Quality Assurance practices with project delivery, Agile ways of working, ITIL processes and broader firm standards.

How we define success

Clients and delivery leaders view the function as a trusted partner that improves clarity, reduces delivery risk and strengthens service outcomes.
Requirements, processes, test evidence and readiness decisions are consistent, traceable, risk-based and fit for purpose.
Quality risks, defects, dependencies and operational-readiness concerns are identified early and resolved through clear ownership and governance.
Portfolio reporting supports timely executive decisions and drives measurable continuous improvement across engagements.
The Business Analysis and Quality Assurance team grows in capability, engagement and accountability through strong leadership and development.
You demonstrate BDO’s core values of Integrity, Respect and Collaboration and contribute to an inclusive, innovative and client-focused workplace.

Your Experience and Education:

Progressive leadership experience across business analysis, business systems analysis, quality assurance, technology delivery or managed services in complex client or enterprise environments.
Demonstrated experience leading teams and providing portfolio-level oversight across multiple concurrent technology engagements.
Deep knowledge of the requirements lifecycle, process modelling, gap analysis, user stories, acceptance criteria, traceability and stakeholder validation.
Strong knowledge of quality assurance strategy, test planning, functional and integration testing, user acceptance testing, defect management, release readiness and quality metrics.
Experience working across the software development lifecycle using Agile, iterative, waterfall and/or hybrid delivery models.
Experience supporting post-implementation services or technology operations, including alignment with incident, problem, change and release-management practices.
Ability to establish practical governance, standards and reporting without creating unnecessary delivery overhead.
Excellent executive communication, facilitation, negotiation and stakeholder-management skills, with the ability to influence and challenge constructively.
Strong commercial and operational judgement, including experience with engagement planning, estimation, resource allocation, risk management and financial awareness.
Proven ability to coach leaders and practitioners, build inclusive teams and raise capability through feedback, standards and knowledge sharing.
Bachelor’s degree or college diploma in Business, Information Systems, Computer Science, Engineering or a related field, or equivalent practical experience.

Preferred:

Professional certification such as CBAP, PMI-PBA, PMP, ITIL, CSM, PSM, ISTQB or an equivalent credential.
Experience with enterprise platforms such as Microsoft Dynamics 365, Power Platform, ServiceNow, ERP, CRM, workflow or case-management solutions.
Working knowledge of Azure DevOps, Jira, Confluence, Microsoft Visio, Power BI, Excel, PowerPoint and test-management or automation tools.
Experience with BPMN, business capability mapping, service design, operating-model design, test automation, data and integration validation, or benefits realization.
Experience in professional services, consulting, application managed services or multi-client delivery environments.
Practical experience using AI-enabled productivity, analysis or testing tools responsibly to improve insight, documentation, traceability and quality.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Senior Manager will define and lead the vision, operating model, and standards for Business Analysis and Quality Assurance across the Solution Operations practice. They will provide strategic oversight for client engagements, ensuring consistent delivery governance and coaching multidisciplinary teams to achieve measurable success.

Requirements

Candidates must have progressive leadership experience in business analysis, quality assurance, or technology delivery within complex enterprise environments. A bachelor's degree in a relevant field is required, along with strong knowledge of the software development lifecycle and professional communication skills.

Skills

Business analysis
Quality assurance
Strategic leadership
Delivery governance
Stakeholder management
Project management
Risk management
Process modeling
Agile methodologies
ITIL
Requirement elicitation
Test planning
Change management
Release management
Team leadership
Financial awareness

Benefits

Comprehensive benefits
Flexible personal time off
Wellness initiatives reimbursement
Learning and development opportunities
Competitive total cash compensation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Quality Assurance
Solution Operations
Governance
Agile
Waterfall
ITIL
Microsoft Dynamics 365
Power Platform
ServiceNow
Azure DevOps
Jira
Confluence
BPMN
CBAP
PMP
ISTQB
Managed Services
Consulting
Risk Management
User Acceptance Testing
Defect Management
Release Readiness
Stakeholder Management
Strategic Leadership
Automation
Data Validation
Integration Validation
Service Design
Operating Model Design

Report this job