Find work in Canada.

328,322 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 4 mins ago
Audit Manager, ICFR Operations, Internal Audit
RBC
Bedford, QC · Halifax, NS
Full-time
As Audit Manager, ICFR Operations, Internal Audit, you will assist the transformation of RBC’s Next Generation of SOX, supporting the ongoing SOX IT control testing across RBC Enterprise.…
Added 4 mins ago
Client Excellence Specialist
Dexterra
Mississauga, ON
$85,000 to $1,000,000 CAD / year
Full-time
As Manager, Client Excellence, you will lead and continuously improve the Client Excellence Program, connecting client feedback and relationship insights to measurable business outcomes.…
Added 4 mins ago
Professional Services Consultant (Bilingual)
AlayaCare
Montreal, QC
…services organization. This role is responsible for the successful delivery and execution of professional services-led implementations and projects. Leading both customer and internal…
Added 4 mins ago
Banking Consulting – Payments | Manager
Accenture
Toronto, ON
Full-time
The Banking - Payments Manager helps in design and implements strategic solutions that achieve compliance, mitigate risks, and seize revenue growth opportunities. Skills include:
Added 4 mins ago
SAP Data Management Senior Manager
Pwc Canada
Toronto, ON
Full-time
As an SAP Data Management Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are looking for an experienced SAP Data…
Added 4 mins ago
Manager, Commercial Development
ATCO Group
Calgary, AB
Full-time
As Manager, Commercial Development, you will lead a high-performing team responsible for business development, commercial strategy, customer solutions, commercial contracting, key account…
Added 16 mins ago
Supervisor – Components and Assembly
Marshall Land Systems
Moncton, NB
Full-time
…join our team in Moncton, NB. Reporting to the Manufacturing Manager, this role is responsible for achieving schedule, budget, and quality targets across the Pre- and Post-Paint departments…
Added 17 mins ago
Construction Manager
telMAX Inc.
Markham, ON
$80,000 to $95,000 CAD / year
Full-time
Reporting to the Manager, Construction and Compliance, we are seeking a skilled and experienced Construction Manager to oversee Fiber to the Home (FTTH) outside plant construction projects.…
Added 17 mins ago
Bilingual Project Manager (FR/ENG)
BGIS
Montreal, QC
Full-time
The Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 19 mins ago
Translation Services Coordinator
Public Health Ontario
Toronto, ON
Full-time
…integration of French language services into PHO activities and into delivery of products and services to meet the requirements of the French Language Services Act…
Added 19 mins ago
Project Manager
Sabre Ltd
Calgary, AB
Full-time
Sabre is seeking an experienced Electrical Project Manager to lead the successful delivery of industrial electrical projects. This is a field-focused role that combines project management,…
Added 19 mins ago
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
The Business Portfolio Manager role is responsible for leading and supporting key portfolio management activities across the SLGI portfolio. The role involves end-to-end portfolio oversight…
Added 19 mins ago
Delivery Team Manager
MAP
Toronto, ON
…turn complex business priorities into practical, high-impact delivery for some of the world's most recognised brands? Are you a pragmatic, commercially aware leader who excels at building…
Added 33 mins ago
Assistant Site Superintendent
Third Space Properties
Vancouver, BC
Full-time
Reporting to the Project Manager, the Assistant Superintendent will be responsible for coordinating day-to-day site activities during project mobilization, bulk excavation, shoring, and…
Added 33 mins ago
Analyst, Corporate Banking- Treasury & Payment Solutions
BMO
Toronto, ON · FCP
Full-time
Experience supporting treasury, payments, corporate banking, transaction execution, client coverage, or complex project delivery is preferred.
Added 33 mins ago
Talent Product Specialist, AI Enablement
Infoblox
Burnaby, BC
…Effectiveness team in Burnaby, Canada, reporting to the Sr. Manager, Talent Systems. In this pivotal role, you will own assigned workstreams within Infoblox’s AI Enablement roadmap and…
Added 33 mins ago
Bilingual Space Planner & Move Manager (ENG/FR)
BGIS
Toronto, ON
Full-time
Works with appropriate parties (Project Management, Client Services, and Client and contractor resources) to ensure continuous improvement and successful delivery of space planning needs.
Added 46 mins ago
Construction Technical Supervisor (Québec City, Quebec, CA)
Vestas
Quebec, QC
Full-time
Plan all day to day work for technicians and manage all site activities from first component delivery to last turbine handed over to Service.
Added 47 mins ago
Procurement Specialist
Texcan
Surrey, BC
Full-time
…support quoting, sourcing, and procurement for non-stock items, project bids, and urgent customer requests. This role plays a critical part in ensuring accurate product selection,…
Added 47 mins ago
Multimedia Project Manager
Acolad group
Montreal, QC
Full-time
The Multimedia Senior Project Manager is responsible for the end-to-end planning, execution, and delivery of complex multimedia localization and content production projects. This includes…
Added 48 mins ago
Engineer Manager
Hatch
Mississauga, ON
Hatch is currently seeking a highly motivated Engineer Manager to join our Project Delivery Group, providing management, technical leadership and world-class design expertise to Hatch's…
Added 48 mins ago
Program Coordinator- Community Oncology Education and Transitions of Care - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
The Program Coordinator - Community Oncology Education and Care Transitions, works under the direction of the Manager and is responsible for leading the planning, development,…
Added 48 mins ago
Senior Program Manager – Oracle ERP
York Digital Consulting Inc
Toronto, ON
Contract
Our Telecom client is seeking an experienced Senior Program Manager – Oracle ERP to lead the planning, governance, execution, and delivery of complex Oracle ERP transformation initiatives.
Added 48 mins ago
Project Manager (Distribution)
EPCOR
AB · Edmonton, Alberta
Full-time · Temporary
We are hiring a full-time temporary Distribution Project Manager position for up to 11 months working out of Edmonton, AB. This opportunity is open to internal and external candidates.
Added 48 mins ago
Lead, Events, Arts, Culture & Heritage Services
City of Leduc
Prince George, BC · Civic Centre
Full-time
Reporting to the Manager, Community Development, this position will lead the planning, coordination and continuous improvement of events, arts, culture and heritage services. The successful…

BDO

Senior Manager, Solution Operations - Business Analysis & Quality

Barrie, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Markham, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s Solution Operations practice helps clients transition technology solutions into stable, scalable and continuously improving services. We are seeking a replacement Senior Manager, Solution Operations - Business Analysis & Quality to provide strategic leadership across the business analysis and quality disciplines that support our managed services and technology engagements. You will establish consistent standards, strengthen delivery governance, lead a multidisciplinary team and ensure that business needs are translated into solutions that are well-defined, validated and ready for successful operation.

In this role, you will

Define and lead the vision, operating model, standards and roadmap for Business Analysis and Quality Assurance across the Solution Operations practice.
Provide strategic oversight across a portfolio of new and ongoing client engagements, ensuring the right analysis, validation and quality approaches are applied based on complexity, risk and client outcomes.
Partner with practice leaders, client executives, customer success leaders, project managers, solution architects and technical teams to shape priorities, scope, delivery plans and measurable success criteria.
Establish and govern consistent methods for discovery, requirements elicitation, process analysis, user stories, acceptance criteria, traceability, test planning, defect management, release readiness and transition to operations.
Lead quality reviews of key engagement artifacts and provide constructive challenge before major design, build, testing, release and operational-readiness decisions.
Create portfolio-level visibility into requirements health, test progress, defects, risks, dependencies, release readiness, service quality and corrective actions.
Act as a senior escalation point for complex business-analysis, quality, delivery-readiness and stakeholder-alignment issues, coordinating timely resolution across teams.
Use client feedback, service data, incidents, defects and recurring issues to identify root causes and prioritize continuous-improvement, automation and prevention opportunities.
Plan team capacity, assign resources across engagements and balance delivery demand with capability development, quality oversight and practice priorities.
Lead, coach and develop Business Analysts, Quality Assurance professionals and team leads, creating clear expectations, career development opportunities and a strong community of practice.
Contribute to proposals, estimates, statements of work, client presentations, executive governance, thought leadership and repeatable Solution Operations offerings.
Collaborate with leaders across Advisory to align Business Analysis and Quality Assurance practices with project delivery, Agile ways of working, ITIL processes and broader firm standards.

How we define success

Clients and delivery leaders view the function as a trusted partner that improves clarity, reduces delivery risk and strengthens service outcomes.
Requirements, processes, test evidence and readiness decisions are consistent, traceable, risk-based and fit for purpose.
Quality risks, defects, dependencies and operational-readiness concerns are identified early and resolved through clear ownership and governance.
Portfolio reporting supports timely executive decisions and drives measurable continuous improvement across engagements.
The Business Analysis and Quality Assurance team grows in capability, engagement and accountability through strong leadership and development.
You demonstrate BDO’s core values of Integrity, Respect and Collaboration and contribute to an inclusive, innovative and client-focused workplace.

Your Experience and Education:

Progressive leadership experience across business analysis, business systems analysis, quality assurance, technology delivery or managed services in complex client or enterprise environments.
Demonstrated experience leading teams and providing portfolio-level oversight across multiple concurrent technology engagements.
Deep knowledge of the requirements lifecycle, process modelling, gap analysis, user stories, acceptance criteria, traceability and stakeholder validation.
Strong knowledge of quality assurance strategy, test planning, functional and integration testing, user acceptance testing, defect management, release readiness and quality metrics.
Experience working across the software development lifecycle using Agile, iterative, waterfall and/or hybrid delivery models.
Experience supporting post-implementation services or technology operations, including alignment with incident, problem, change and release-management practices.
Ability to establish practical governance, standards and reporting without creating unnecessary delivery overhead.
Excellent executive communication, facilitation, negotiation and stakeholder-management skills, with the ability to influence and challenge constructively.
Strong commercial and operational judgement, including experience with engagement planning, estimation, resource allocation, risk management and financial awareness.
Proven ability to coach leaders and practitioners, build inclusive teams and raise capability through feedback, standards and knowledge sharing.
Bachelor’s degree or college diploma in Business, Information Systems, Computer Science, Engineering or a related field, or equivalent practical experience.

Preferred:

Professional certification such as CBAP, PMI-PBA, PMP, ITIL, CSM, PSM, ISTQB or an equivalent credential.
Experience with enterprise platforms such as Microsoft Dynamics 365, Power Platform, ServiceNow, ERP, CRM, workflow or case-management solutions.
Working knowledge of Azure DevOps, Jira, Confluence, Microsoft Visio, Power BI, Excel, PowerPoint and test-management or automation tools.
Experience with BPMN, business capability mapping, service design, operating-model design, test automation, data and integration validation, or benefits realization.
Experience in professional services, consulting, application managed services or multi-client delivery environments.
Practical experience using AI-enabled productivity, analysis or testing tools responsibly to improve insight, documentation, traceability and quality.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars - Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

Apply About employer

More about this job

Responsibilities

The Senior Manager will define and lead the vision, operating model, and standards for Business Analysis and Quality Assurance across the Solution Operations practice. They will provide strategic oversight for client engagements, ensuring consistent delivery governance and coaching multidisciplinary teams to achieve measurable success.

Requirements

Candidates must have progressive leadership experience in business analysis, quality assurance, or technology delivery within complex enterprise environments. A bachelor's degree in a relevant field is required, along with strong knowledge of the software development lifecycle and professional communication skills.

Skills

Business analysis
Quality assurance
Strategic leadership
Delivery governance
Stakeholder management
Project management
Risk management
Process modeling
Agile methodologies
ITIL
Requirement elicitation
Test planning
Change management
Release management
Team leadership
Financial awareness

Benefits

Comprehensive benefits
Flexible personal time off
Wellness initiatives reimbursement
Learning and development opportunities
Competitive total cash compensation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Quality Assurance
Solution Operations
Governance
Agile
Waterfall
ITIL
Microsoft Dynamics 365
Power Platform
ServiceNow
Azure DevOps
Jira
Confluence
BPMN
CBAP
PMP
ISTQB
Managed Services
Consulting
Risk Management
User Acceptance Testing
Defect Management
Release Readiness
Stakeholder Management
Strategic Leadership
Automation
Data Validation
Integration Validation
Service Design
Operating Model Design

Report this job