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Added 4 mins ago
C
Client Engagement Associate, 15h/week - Sherbrooke
CIBC
Sherbrooke, QC
- Part-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 4 mins ago
C
Client Engagement Associate, 33h/week - Lennoxville
CIBC
Sherbrooke, QC · Lennoxville
- Part-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 19 mins ago
UH
Clinical Study and Regulatory Specialist I
University Health Network
Toronto, ON
- Full-time
The ‘Clinical Study and Regulatory Specialist I’ (CSRS I) will report to the Clinical Research Manager of the CTTU and will lead study and regulatory coordination from activation to…
Added 35 mins ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
Artificial Intelligence and Automation: Apply intermediate AI proficiency to systems analysis, troubleshooting, log analysis, technical documentation and workflow automation. Develop and…
Added 35 mins ago
DI
Controls Specialist
DuroByte Inc.
Windsor, ON
- $70,000 to $100,000 CAD / year
- Full-time
Artificial intelligence disclosure: AI is not used to screen, assess, or select applicants.
Added 35 mins ago
FG
Mainframe Production Support
FDM Group
Montreal, QC
- Contract
Please note that FDM’s recruitment and assessment processes involve third-party tools that use artificial intelligence.
Added 50 mins ago
H(
Calculations Specialist
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $52,000 to $79,000 CAD / year
- Full-time
HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. These tools support our recruitment process but do not replace…
Added 1 hour ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
The Town of Caledon does not use artificial intelligence (AI) technology for screening, assessing, or selecting candidates.
Added 1 hour ago
SL
Financial Services Consultant - Insurance Sales
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
Added 1 hour ago
TA
CRM specialist (Temporary - 9 Months)
Transat AT
Montreal, QC
- Full-time
Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by…
Added 1 hour ago
A
Technical Specialist, Wastewater Treatment
AECOM
Markham, ON · Mississauga, Ontario
- $200,000 to $250,000 CAD / year
- Full-time
AECOM is actively seeking a highly skilled Technical Specialist, Wastewater Treatment to be based in one of our Greater Toronto Area offices. This individual will support both the local…
Added 1 hour ago
Accounts Payable Technician - Freight
PFX Group
Montreal, QC
NOTICE TO EMPLOYEES AND APPLICANTS REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI)
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Brampton, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Niagara-on-the-Lake, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Grande Prairie, AB
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
LC
Specialist, Talent Acquisition
Loblaw Companies Limited
Toronto, ON
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
T
Sales Enablement Specialist
Telesat
Ottawa, ON
- Full-time
The Sales Enablement Specialist designs, develops, and continuously improves learner-centered training programs, digital learning content, and enablement resources that support Sales…
Added 1 hour ago
AC
Specialist, Cloud and AI FinOps
Air Canada
Toronto, ON
- Full-time
Air Canada is seeking a Specialist, Cloud and AI FinOps to support the financial management, optimization, governance, and operation of our growing enterprise Artificial Intelligence and…
Added 2 hours ago
AT
CRM specialist
Air Transat
Montreal, QC
- Full-time
Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by…
Added 2 hours ago
HC
Marketing and New Business Coordinator
Havas CX Canada
Toronto, ON
- Contract
Havas uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.
Added 2 hours ago
BH
Customer Implementation & Training Specialist (ERP Software) - SDC
Beacon Holdings
Remote, Canada
- Full-time
- Remote
We’re looking for a Software Implementation & Training Specialist to help customers adopt and get the most out of SDC’s ERP software. You’ll guide customers through implementation…
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 2 hours ago
BI
Therapeutic Specialist, CRM - London, Ontario and surrounding areas (15-month contract)
Boehringer Ingelheim
London, ON
- Contract
…Continuously feeds back market and customer insights (competitive intelligence, campaign and messaging feedback,…

Beacon Holdings

Customer Implementation & Training Specialist (ERP Software) - SDC

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 28, 2026

Original job description

About SDC:

SDC helps businesses manage their operations through ERP software, connecting financial processes with the day-to-day work of procurement, inventory, and manufacturing. Successful implementation means helping customers translate their business requirements into practical workflows and giving their teams the knowledge to use the system confidently.

We work with customers through the transition to new software, helping them prepare for go-live and build the skills to get lasting value from their investment.

Role Overview:

We’re looking for a Software Implementation & Training Specialist to help customers adopt and get the most out of SDC’s ERP software. You’ll guide customers through implementation readiness, user training, and post-go-live support, with particular attention to accounting and manufacturing workflows.

This is a hands-on, customer-facing role for someone who understands how businesses operate and enjoys helping people learn. You’ll work with customer stakeholders and implementation teams to turn business requirements into role-based training, validate end-to-end processes, and prepare users for the transition to a new system.

You’ll also help improve how SDC delivers implementations, building reusable learning resources and bringing customer feedback into our training approach.

Responsibilities & Duties:

Implementation planning & readiness - Understand each customer’s business processes, user roles, and learning needs. Build training plans aligned with implementation milestones, coordinating schedules, prerequisites, and customer responsibilities.

Training delivery & facilitation - Lead instructor-led workshops, virtual sessions, and train-the-trainer programs for business users and super-users. Adapt your approach to different levels of technical confidence and give users opportunities to practise realistic tasks. Onsite travel to locations worldwide including the Caribbean, USA and Canada.

Curriculum & content development - Create role-based learning paths covering relevant ERP modules and workflows. Develop and maintain practical resources, including job aids, process guides, short videos, and hands-on exercises, updating them as the product evolves.

Business process guidance - Help customers understand how their accounting and operational processes work within the system. Explain how transactions flow between modules and how day-to-day activity affects financial reporting, inventory accuracy, and downstream workflows.

Testing & go-live preparation - Partner with implementation consultants, customer project leads, and technical teams to validate training environments and support user acceptance testing. Help users practise end-to-end scenarios, document issues, and flag readiness gaps before go-live.

Post-go-live support & adoption - Provide frontline guidance during the transition to live operations. Diagnose user difficulties, distinguish training needs from configuration or product issues, and coordinate escalation and follow-through. Deliver refresher sessions where additional support is needed.

Progress tracking & continuous improvement - Track training completion, demonstrated user readiness, and adoption measures agreed with the project team. Communicate risks early and use customer feedback and recurring support questions to improve future implementations.

Qualifications:

Experience & track record - 7+ years of experience in software training, ERP implementation, or enterprise application deployment, with a track record of leading customer-facing training workstreams through go-live.

ERP & MRP knowledge - Strong working knowledge of ERP platforms and experience supporting ERP or MRP implementations. You understand how decisions in one module affect users and processes elsewhere in the system.

Accounting fluency - A strong accounting background, with the ability to explain financial workflows such as general ledger, accounts payable, accounts receivable, and period-end close. Comfortable connecting operational transactions to their accounting impact.

Operational understanding - Familiarity with procurement, inventory, supply chain, or manufacturing processes, and the ability to translate a customer’s existing ways of working into system-based workflows.

Training & instructional design - Experience building role-based curricula and facilitating learning for adult audiences. Able to assess whether users can complete their work independently and adjust training when they need more practice.

Communication & customer focus - Clear and patient when explaining technical concepts to non-technical users. You listen carefully, ask useful questions, and build trust with customers navigating unfamiliar software.

Change management - Comfortable guiding teams through operational disruption. Able to recognise resistance or uncertainty, understand its cause, and help customer champions prepare their colleagues for new ways of working.

Project management & ownership - Able to manage training schedules and cross-functional dependencies across concurrent projects. You keep stakeholders informed and raise risks while there is still time to act.

Nice to Have:

Experience with digital adoption platforms, learning management systems, or e-learning authoring tools.
Familiarity with manufacturing costing, bills of materials, production planning, or inventory valuation.
Experience supporting data migration validation, reconciliation, or system configuration.
A professional accounting qualification or formal training in instructional design, project management, or change management.
Experience building a reusable training library or improving a software implementation methodology.
Ideally based near Markham or in the Greater Toronto Area.

What You’ll Get:

Ownership of customer training and readiness across ERP implementations.
The opportunity to shape SDC’s training materials and implementation practices.
Hands-on work with customers across finance and operational teams.
Room to deepen your expertise in ERP delivery, customer education, and change management.

Our Values at Beacon Software

Humility: We acknowledge that the path to getting to the right answer involves being wrong along the way. We have strong beliefs which are weakly held. We actively seek new ideas and believe we can learn from anyone at any time.
Honesty: We are truth seeking in our approach to business problems. Business is a repeat game and we believe that human relationships generate alpha. We understand that trust is earned over a lifetime and can be lost in an instant.
Hunger: We play to win. We hold ourselves to high standards and will not be outworked. We take pride in having a deep sense of responsibility to ourselves, each other, our partners, and our customers. We believe to whom much is given much is expected.
Horizon: We seek to build a generational software company. This will take decades. We manage our expectations and those of our partners to take advantage of the 8th wonder of the world - compounding growth.

How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Beacon Software uses Artificial Intelligence and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.

AI does not make hiring decisions: Every application is reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.

Apply About employer

More about this job

Responsibilities

You will guide customers through ERP implementation readiness, facilitate user training, and provide post-go-live support for accounting and manufacturing workflows. Additionally, you will develop role-based learning resources and collaborate with project teams to ensure successful system adoption.

Requirements

The role requires 7+ years of experience in software training or ERP implementation with a strong background in accounting and operational processes. Candidates must possess excellent communication skills and the ability to manage training schedules across multiple concurrent projects.

Skills

ERP implementation
Software training
Accounting
Manufacturing workflows
Instructional design
Change management
Project management
Customer support
MRP
Financial reporting
Inventory management
Procurement
User acceptance testing
Curriculum development
Stakeholder management

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

ERP
MRP
Software Implementation
Training
Accounting
General Ledger
Accounts Payable
Accounts Receivable
Manufacturing
Supply Chain
Inventory
Procurement
Instructional Design
Change Management
Project Management
User Acceptance Testing
E-learning
Learning Management Systems
Digital Adoption Platforms
Financial Reporting
Customer Success
Workflows
Go-live
Stakeholder Management
Curriculum Development

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