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Added 10 mins ago
TC
Intern, Partnerships
The Canadian Academy of Recording Arts and Sciences
Toronto, ON
- Full-time
Research and prospect potential brand partners, including identifying relevant companies, contacts and partnership opportunities
Added 10 mins ago
M
Growth Marketing Specialist
Mejuri
Toronto, ON
- Full-time
You'll build, launch and optimize campaigns yourself and manage day-to-day spend within the allocations your manager sets. You'll report to the Manager, Growth Marketing, and present…
Added 10 mins ago
R
General Manager
RoomsRelay
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
As General Manager, you will uphold the brand's legacy of refined luxury, elegant service, and unforgettable guest experiences. You will lead a high-performing executive team, foster a…
Added 12 mins ago
L
Talent Acquisition Partner
Liferaft
Remote, Canada
- Full-time
- Remote
Own onboarding from offer through 30, 60 and 90 day plans, including manager readiness, and improve it based on new hire feedback.
Added 12 mins ago
GT
Bilingual- Technical Sales Specialist- Quebec
Greenworks Tools Canada
East Gwillimbury, ON
- $80,000 to $90,000 CAD / year
- Full-time
…selling Greenworks Commercial Outdoor Power Equipment and raising brand awareness within the commercial OPE segment. The Technical Sales Specialist will report to the Director of Sales and…
Added 12 mins ago
GT
Technical Sales Specialist-BC
Greenworks Tools Canada
East Gwillimbury, ON
- $80,000 to $90,000 CAD / year
- Full-time
…selling Greenworks Commercial Outdoor Power Equipment and raising brand awareness within the commercial OPE segment. The Technical Sales Specialist will report to the Director of Sales and…
Added 12 mins ago
Growth Marketing Specialist
Mejuri
Toronto, ON
You'll build, launch and optimize campaigns yourself and manage day-to-day spend within the allocations your manager sets. You'll report to the Manager, Growth Marketing, and present…
Added 12 mins ago
CC
Sales Manager (Remote)
CSN Collision
Remote, Canada
- Full-time
- Remote
CSN Collision is seeking a driven and relationship-focused Business Development Manager to support strategic growth initiatives across Canada.
Added 12 mins ago
Store Director
Sephora
NB · Saint John, NB
…Sephora’s objectives and policies. Reporting to the District Manager the Store Director’s team can include our Talent & Business Operations Managers, Client Experience Managers, and Beauty…
Added 27 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Corner Brook, NL
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 27 mins ago
UH
Junior Coordinator, Mass Marketing
University Health Network
Toronto, ON
- Contract
Reports to: Senior Marketing Coordinator, Events - Mass Marketing and Marketing Manager, Brand - Mass Marketing
Added 27 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Milton, ON
- $18.95 to $23.25 CAD / hour
- Full-time
…capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business…
Added 41 mins ago
BG
Vehicle Production & Assembly Improvement - Placement Year
BMW Group
Goodwood, ON
- Internship
…unmatched quality, style, and performance. Behind the legendary brand is a team of passionate and highly talented people who do their utmost to satisfy the wishes of clients who commission…
Added 41 mins ago
B
Event Sales Manager
BRKFREE
Mississauga, ON
- Full-time
BRKFREE is a brand new and immersive social gaming experience designed to make participants feel like they have entered another world. The new concept is the future of in-person…
Added 42 mins ago
Retail Experience Lead
Fire & Flower Inc.
Slave Lake, AB
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 42 mins ago
Associate Brand Manager
Dare Foods Limited
Cambridge, ON
…for you to shape strategies and assume the role of a general manager for your brands. As the Associate Brand Manager, you will partner with experienced marketers, cross functional teams and…
Added 42 mins ago
Machine Operator 1 - Production - Night
Give and Go Prepared Foods
Toronto, ON
…love to have you join our team. Our Consumer Brands: two-bite® brand, include two bite-brownies®, Kimberley's Bakeshoppe™, Mason St. Bakehouse™ and The Worthy Crumb Pastry…
Added 57 mins ago
M
Specialty Services Manager (Assistant Personal Training Manager)
Movati
Burlington, ON
- Full-time
…recognized as North America’s premiere affordable luxury fitness brand. A Specialty Services Manager in one of our Clubs is one of our most important positions – there we said it, but it’s…
Added 57 mins ago
C
CEO/General Manager
Co-op
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 1 hour ago
BI
Product manager - marketing
Biomaterials Innovation Inc.
Leamington, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 1 hour ago
ON
Assistant Manager - Riocan Durham Centre
Old Navy
Ajax, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
NS
Junior Account Manager- Retail
NLI Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
NLI Solutions is looking for a highly organized, proactive and detail-oriented Junior Account Manager – Retail to support our Senior Account Managers in managing key retail clients and…
Added 1 hour ago
NS
Senior Account Manager-Loyalty & Incentives
NLI Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…wellness, lifestyle and other key categories, we connect our brand partners with loyalty, incentive and employee reward programs across…
Added 1 hour ago
I
Customer Experience Leader
Indigo
Milton, ON
- $18.95 to $23.25 CAD / hour
- Full-time
…capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business…
Added 1 hour ago
ON
Gestionnaire adjoint/Assistant Manager - Carrefour Angrignon
Old Navy
Montreal, QC
- Full-time
…you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy…

Closed listing

Beanfield Technologies Inc.

IT Support Administrator

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User Services team. This role is responsible for the administration and lifecycle management of a broad portfolio of business-critical SaaS and enterprise applications spanning productivity, design, legal, Support, Project management, and marketing platforms alongside management of the IT service desk queue and escalated technical support.

The organization currently operates a macOS-first end user environment managed through JAMF Pro, and is actively planning a phased rollout of Windows endpoints. This role is expected to support the current Apple ecosystem while building readiness for a dual-platform environment using Microsoft Intune. The ideal candidate brings working knowledge of scripting and automation (Bash, PowerShell, or Python) to streamline repetitive tasks such as application provisioning, user onboarding/offboarding, and device configuration, with a mindset toward reducing manual overhead as the environment scales.

Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license renewals, and ensuring SLA-aligned service delivery. Occasional on-call availability is required to respond to urgent application or endpoint issues outside of normal business hours.

What You’ll Do

Application Administration & Ownership
Serve as the functional administrator and primary point of contact for core business applications including Microsoft 365, Google Workspace, Ironclad, Asana, Jira, Confluence, and other approved SaaS tools across productivity, legal, Project Management and Marketing categories.
Develop deep working knowledge of each platform’s workflow and automation capabilities including Ironclad workflow designer, Jira automation rules, and Confluence space administration, to act as the internal SME for workflow design, configuration, and optimization.
Own escalations related to workflow design and automation failures across managed applications (e.g. broken Ironclad contract workflows, Jira automation rule failures, Asana workflow issues), diagnosing root cause and implementing fixes or configuration changes.
Handle customization requests from end users and business teams including building or modifying Jira project configurations, Ironclad workflow templates, Asana project structures, and Confluence page templates etc ensuring changes follow IT governance and change management standards.
Maintain scripting and automation to extend application capabilities and reduce manual effort including API-based integrations, user provisioning scripts, and license reporting automation (Bash, PowerShell, or Python).
Manage end-to-end application user lifecycle: provisioning, deprovisioning, role assignments, license allocation, and periodic access reviews.
Track and optimize software licensing across the portfolio ensuring compliance, identifying unused licenses, and managing renewal timelines.
Create and maintain application runbooks, workflow documentation, SOPs, and knowledge base articles for both IT staff and end users.
Package and deploy software applications to Apple devices using JAMF Pro, ensuring compatibility and licensing compliance.
MDM & Endpoint Management
Administer the JAMF Pro environment as the primary MDM platform for the current macOS and iOS device fleet, ensuring optimal enrollment, policy compliance, and fleet health.
Support the organization’s planned Windows endpoint rollout by building proficiency in Microsoft Intune, including Autopilot enrollment, configuration profiles, and compliance policies in preparation for a dual-platform environment.
Create and maintain configuration profiles, policies, and scripts (Bash/Shell for macOS; PowerShell for Windows) for automated device enrollment, security hardening, and software deployment.
Manage device inventory, asset records, and compliance reporting within MDM platforms.
Package and deploy applications via JAMF Self Service and, as Windows rollout progresses, Intune Company Portal.
Proactively monitor MDM server and connector health; troubleshoot enrollment or policy application failures.
IT Service Desk & Ticket Management
Manage and triage the EUS ticket queue in ServiceNow, ensuring timely resolution, SLA adherence, and accurate categorization of all incoming requests.
Develop broad and current working knowledge of all end user tools in the organization’s application portfolio including M365, Google Workspace, Ironclad, Asana, Jira, Confluence, and others to effectively diagnose and resolve application-layer issues raised by end users.
Provide Tier 2 technical support for hardware and software issues across macOS (and Windows as the environment scales), both remotely and in-person, covering endpoint configuration, peripheral connectivity, OS-level issues, and application behaviour.
Own end user escalations that involve application workflow or configuration challenges, working with the end user to understand the business need, and either resolving directly or coordinating a customization or workflow change through the appropriate application owner process.
Identify when issues exceed Tier 2 scope and escalate to the IT Infrastructure team or appropriate Tier 3 teams (e.g. network, software, UC, vendor support) with clear documentation of steps taken and findings.
Assist end users with account setup, password resets, MFA enrollment, and access provisioning; maintain high-quality knowledge base articles and SOPs to reduce repeat tickets.
Security & Compliance
Enforce endpoint security policies including FileVault/BitLocker encryption, OS hardening, and firewall configuration across managed devices.
Conduct periodic device compliance audits and remediate non-compliant endpoints.
Respond to security alerts from MDM or other tools impacting end user devices or applications.
Collaborate with the Security team to ensure endpoint and application configurations meet organizational policies and regulatory standards.
Vendor & Procurement Support
Coordinate with vendors and managed service providers for application support cases, licensing renewals, and contract queries.
Assist the Manager, EUS with procurement requests for software, peripherals, and end user hardware.
Maintain asset inventory and refresh cycle tracking for end user devices.

What You Bring

Proficiency in JAMF Pro for macOS/iOS fleet management; working knowledge of or willingness to develop Microsoft Intune skills in preparation for a Windows endpoint rollout.
Demonstrated experience administering a broad SaaS application portfolio (productivity, design, CRM, legal, or marketing tools) including user lifecycle management and license governance.
Working knowledge of scripting for automation: Bash or Shell scripting for macOS tasks; basic PowerShell for Windows administration. Python is a plus.
Hands-on experience administering Jira Service Management (queues, workflows, automations, SLA configuration).
Working knowledge of Azure AD / Entra ID, SSO (SAML/OIDC), and identity lifecycle fundamentals.
Strong troubleshooting methodology across hardware, OS, networking, and SaaS application layers.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

About employer

More about this job

Responsibilities

The role manages the administration and lifecycle of business-critical SaaS applications and provides Tier 2 technical support for a macOS-first environment. It involves overseeing MDM platforms like JAMF Pro and preparing for a Windows rollout using Microsoft Intune.

Requirements

Candidates need proficiency in JAMF Pro, experience with SaaS application governance, and scripting skills in Bash or PowerShell. Knowledge of Jira Service Management and Azure AD/Entra ID is also required.

Skills

Jamf Pro
Microsoft Intune
SaaS Administration
Bash Scripting
PowerShell
Python
Jira Service Management
Azure AD
Entra ID
ServiceNow
MacOS Support
Windows Support
Identity Lifecycle Management
MDM
SLA Management
Technical Troubleshooting

Benefits

Short Term Incentive Plan (STIP)

Visa sponsorship

Not detected in the job text

Keywords

Jamf Pro
Microsoft Intune
Microsoft 365
Google Workspace
Ironclad
Asana
Jira
Confluence
ServiceNow
Azure AD
Entra ID
SAML
OIDC
Bash
PowerShell
Python
MacOS
Windows
MDM
SaaS
SLA
ITIL
Endpoint Security
FileVault
BitLocker
Autopilot
User Provisioning
License Management
Technical Support
IT Governance

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