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Added 35 mins ago
EH
Management Trainee
Enterprise Holdings
Richmond, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 35 mins ago
F
Strategic Account Manager - Rentals
Finning
Calgary, AB · Edmonton, AB
- Full-time
…business results? Finning Canada is seeking a Strategic Accounts Manager to lead and grow some of our most important customer relationships across our Rental…
Added 35 mins ago
GE
Plant Operator, Processing Facilities
GFL Environmental Inc.
Pickering, ON
- Full-time
…liquids division. Under general direction from the Operations Manager, the Plant Operator is responsible for day-to-day operations with respect to waste receiving, handling, processing and…
Added 1 hour ago
EH
Management Trainee
Enterprise Holdings
Port Coquitlam, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
Works closely with Manager, Learning and Development and People & Culture to proactively manage all aspects of team member resources to maintain the trained headcount needed to support…
Added 1 hour ago
PA
Specialist, Inflight Regulatory & Standards
Porter Airlines Inc.
Mississauga, ON
- Full-time
Serve as the primary interpreter of Transport Canada regulations for cabin crew operations on the assigned fleet(s).
Added 1 hour ago
PA
Technician, Structures YYZ
Porter Airlines Inc.
Mississauga, ON
- Full-time
Reporting to the Manager, Line Maintenance YYZ, this position will provide support in the following areas below.
Added 1 hour ago
PA
Bilingual Flight Attendant - Toronto Base (YTO)
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director or Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand…
Added 1 hour ago
PA
Bilingual Flight Attendant - Ottawa Base (YOW)
Porter Airlines Inc.
Ottawa, ON
- Full-time
Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of…
Added 2 hours ago
Truck Driver
UFA Co-operative Ltd.
AB · Fairview, AB
Reporting to the Yard Manager, the Truck Driver is responsible for making timely, accurate and safe deliveries to UFA’s members and customers. This role has significant impact on customer’s…
Added 2 hours ago
Transit Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
From road maintenance and fleet management to park enhancements and snow clearing, our Public Works team plays a critical role in daily life across the region. We’re seeking a hands-on…
Added 2 hours ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
…Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson,…
Added 3 hours ago
E
Sales Professional - Pet Health - Greater Toronto Area
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
…products to veterinary customers. Reporting to the District Sales Manager, you will develop customer partnerships, execute territory plans and deliver sales results while expanding product…
Added 3 hours ago
Niagara- 310T Truck & Coach Apprentice/Technician (Truck Mechanic)
Human Resources
Niagara-on-the-Lake, ON · Niagara Falls, ON
…combined with strong problem-solving skills, will ensure reliable fleet performance and exceptional service throughout the London…
Added 4 hours ago
CC
Fleet manager, transportation
Cité Construction TM inc.
Thetford Mines, QC
- $50,000 to $70,000 CAD / year
- Full-time
- On-site
Added 4 hours ago
WM
Sales Support Manager - Bids & Tenders
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Added 4 hours ago
DS
Transportation fleet manager
Dasmesh School Winnipeg Inc.
West St. Paul, MB
- $30 to $35 CAD / hour
- Full-time
- On-site
Added 6 hours ago
ST
Dispatcher
Steele's Transportation Group
Calgary, AB
- Full-time
Steele’s is an asset-based business that utilizes a fleet of dedicated equipment, including company-owned assets and owner-operator equipment working as subcontractors, along with carrier…
Added 6 hours ago
A
Ingénieur éLectrique - Electrical Engineer
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
…within a dynamic team spread across Canada and report to a manager based out of Alberta. This position provides flexibility and the opportunity to work on exciting projects in the bus and…
Added 7 hours ago
C
Manager, Bridges and Structures- BC
CN
Kamloops, BC
- Full-time
…company union forces or outside contractors. In addition, the Manager is responsible for ensuring safety and enforcement of rules, managing tight operating and capital budgets, planning…
Added 8 hours ago
E
Management Trainee
Enterprise
Okotoks, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 8 hours ago
CF
Operations Administrator
ContainerWorld Forwarding Services Inc
Richmond, BC
- $44,000 to $48,000 CAD / year
- Full-time
…regular responsibilities independently while working with the Fleet Supervisor and Fleet Manager and the broader…
Added 8 hours ago
CC
Analyst, Inventory Control
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 9 hours ago
KT
Operations Coordinator
K'en T'em Limited Partnership (KTLP)
Merritt, BC
- Full-time
…broad operational support across multiple areas, including fleet coordination, equipment management, logistics, facilities, procurement, and safety compliance. The Operations Coordinator…
Added 9 hours ago
MD
Equipment Manager
Marine Drive Golf Club
Vancouver, BC
- Full-time
Marine Drive Golf Club is looking for a skilled, solutions-oriented Equipment Manager to lead the maintenance, lifecycle planning, and replacement of the Club's golf course equipment fleet.…

Closed listing

Beanfield Technologies Inc.

IT Support Administrator

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User Services team. This role is responsible for the administration and lifecycle management of a broad portfolio of business-critical SaaS and enterprise applications spanning productivity, design, legal, Support, Project management, and marketing platforms alongside management of the IT service desk queue and escalated technical support.

The organization currently operates a macOS-first end user environment managed through JAMF Pro, and is actively planning a phased rollout of Windows endpoints. This role is expected to support the current Apple ecosystem while building readiness for a dual-platform environment using Microsoft Intune. The ideal candidate brings working knowledge of scripting and automation (Bash, PowerShell, or Python) to streamline repetitive tasks such as application provisioning, user onboarding/offboarding, and device configuration, with a mindset toward reducing manual overhead as the environment scales.

Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license renewals, and ensuring SLA-aligned service delivery. Occasional on-call availability is required to respond to urgent application or endpoint issues outside of normal business hours.

What You’ll Do

Application Administration & Ownership
Serve as the functional administrator and primary point of contact for core business applications including Microsoft 365, Google Workspace, Ironclad, Asana, Jira, Confluence, and other approved SaaS tools across productivity, legal, Project Management and Marketing categories.
Develop deep working knowledge of each platform’s workflow and automation capabilities including Ironclad workflow designer, Jira automation rules, and Confluence space administration, to act as the internal SME for workflow design, configuration, and optimization.
Own escalations related to workflow design and automation failures across managed applications (e.g. broken Ironclad contract workflows, Jira automation rule failures, Asana workflow issues), diagnosing root cause and implementing fixes or configuration changes.
Handle customization requests from end users and business teams including building or modifying Jira project configurations, Ironclad workflow templates, Asana project structures, and Confluence page templates etc ensuring changes follow IT governance and change management standards.
Maintain scripting and automation to extend application capabilities and reduce manual effort including API-based integrations, user provisioning scripts, and license reporting automation (Bash, PowerShell, or Python).
Manage end-to-end application user lifecycle: provisioning, deprovisioning, role assignments, license allocation, and periodic access reviews.
Track and optimize software licensing across the portfolio ensuring compliance, identifying unused licenses, and managing renewal timelines.
Create and maintain application runbooks, workflow documentation, SOPs, and knowledge base articles for both IT staff and end users.
Package and deploy software applications to Apple devices using JAMF Pro, ensuring compatibility and licensing compliance.
MDM & Endpoint Management
Administer the JAMF Pro environment as the primary MDM platform for the current macOS and iOS device fleet, ensuring optimal enrollment, policy compliance, and fleet health.
Support the organization’s planned Windows endpoint rollout by building proficiency in Microsoft Intune, including Autopilot enrollment, configuration profiles, and compliance policies in preparation for a dual-platform environment.
Create and maintain configuration profiles, policies, and scripts (Bash/Shell for macOS; PowerShell for Windows) for automated device enrollment, security hardening, and software deployment.
Manage device inventory, asset records, and compliance reporting within MDM platforms.
Package and deploy applications via JAMF Self Service and, as Windows rollout progresses, Intune Company Portal.
Proactively monitor MDM server and connector health; troubleshoot enrollment or policy application failures.
IT Service Desk & Ticket Management
Manage and triage the EUS ticket queue in ServiceNow, ensuring timely resolution, SLA adherence, and accurate categorization of all incoming requests.
Develop broad and current working knowledge of all end user tools in the organization’s application portfolio including M365, Google Workspace, Ironclad, Asana, Jira, Confluence, and others to effectively diagnose and resolve application-layer issues raised by end users.
Provide Tier 2 technical support for hardware and software issues across macOS (and Windows as the environment scales), both remotely and in-person, covering endpoint configuration, peripheral connectivity, OS-level issues, and application behaviour.
Own end user escalations that involve application workflow or configuration challenges, working with the end user to understand the business need, and either resolving directly or coordinating a customization or workflow change through the appropriate application owner process.
Identify when issues exceed Tier 2 scope and escalate to the IT Infrastructure team or appropriate Tier 3 teams (e.g. network, software, UC, vendor support) with clear documentation of steps taken and findings.
Assist end users with account setup, password resets, MFA enrollment, and access provisioning; maintain high-quality knowledge base articles and SOPs to reduce repeat tickets.
Security & Compliance
Enforce endpoint security policies including FileVault/BitLocker encryption, OS hardening, and firewall configuration across managed devices.
Conduct periodic device compliance audits and remediate non-compliant endpoints.
Respond to security alerts from MDM or other tools impacting end user devices or applications.
Collaborate with the Security team to ensure endpoint and application configurations meet organizational policies and regulatory standards.
Vendor & Procurement Support
Coordinate with vendors and managed service providers for application support cases, licensing renewals, and contract queries.
Assist the Manager, EUS with procurement requests for software, peripherals, and end user hardware.
Maintain asset inventory and refresh cycle tracking for end user devices.

What You Bring

Proficiency in JAMF Pro for macOS/iOS fleet management; working knowledge of or willingness to develop Microsoft Intune skills in preparation for a Windows endpoint rollout.
Demonstrated experience administering a broad SaaS application portfolio (productivity, design, CRM, legal, or marketing tools) including user lifecycle management and license governance.
Working knowledge of scripting for automation: Bash or Shell scripting for macOS tasks; basic PowerShell for Windows administration. Python is a plus.
Hands-on experience administering Jira Service Management (queues, workflows, automations, SLA configuration).
Working knowledge of Azure AD / Entra ID, SSO (SAML/OIDC), and identity lifecycle fundamentals.
Strong troubleshooting methodology across hardware, OS, networking, and SaaS application layers.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

About employer

More about this job

Responsibilities

The role manages the administration and lifecycle of business-critical SaaS applications and provides Tier 2 technical support for a macOS-first environment. It involves overseeing MDM platforms like JAMF Pro and preparing for a Windows rollout using Microsoft Intune.

Requirements

Candidates need proficiency in JAMF Pro, experience with SaaS application governance, and scripting skills in Bash or PowerShell. Knowledge of Jira Service Management and Azure AD/Entra ID is also required.

Skills

Jamf Pro
Microsoft Intune
SaaS Administration
Bash Scripting
PowerShell
Python
Jira Service Management
Azure AD
Entra ID
ServiceNow
MacOS Support
Windows Support
Identity Lifecycle Management
MDM
SLA Management
Technical Troubleshooting

Benefits

Short Term Incentive Plan (STIP)

Visa sponsorship

Not detected in the job text

Keywords

Jamf Pro
Microsoft Intune
Microsoft 365
Google Workspace
Ironclad
Asana
Jira
Confluence
ServiceNow
Azure AD
Entra ID
SAML
OIDC
Bash
PowerShell
Python
MacOS
Windows
MDM
SaaS
SLA
ITIL
Endpoint Security
FileVault
BitLocker
Autopilot
User Provisioning
License Management
Technical Support
IT Governance

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