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Added 20 mins ago
CO
Business Growth and Outreach Lead
City of Kitchener
Kitchener, ON
- Full-time
The Business Growth and Outreach Lead is responsible for leading and implementing strategies and initiatives that stimulate the growth of Kitchener’s ecosystems. The growth and ongoing…
Added 21 mins ago
Senior Manager, Accounting
OpenTable
Toronto, ON
Lead the end-to-end international growth revenue and expense close cycle under US GAAP, ensuring the completeness, accuracy, and timely delivery of all balance sheet reconciliations and…
Added 50 mins ago
L
Product Operations Educator | Mapleview
lululemon
Burlington, ON
- Part-time
Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
Added 1 hour ago
GO
Clinical Nurse Educator, Home Care
Government of Yukon
Whitehorse, YT
- Full-time
As a Clinical Educator – Home Care with the Quality and Safety branch, you will lead the planning, development implementation, and evaluation of educational programs, training initiatives,…
Added 1 hour ago
AM
Regional Sales & Business Development Manager
Agrifac Machinery B.V.
AB · Alberta, Canada
- Full-time
…Success means delivering sales results while establishing the partnerships and capabilities needed for sustainable…
Added 1 hour ago
TH
Administrative Co-Ordinator - Haematology/Oncology
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Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
I-
Business Development Executive – Staffing Solutions
I8IS - Infiniti Software Solutions
Vaughan, ON
- Full-time
…by connecting them with top-tier talent. Built on long-term partnerships and driven by results, we foster a high-energy, rewarding environment where top sales performers…
Added 1 hour ago
M
Sales Executive Lead, North America
Merchery
Montreal, QC
- $68,000 to $75,000 CAD / year
- Full-time
💡 Join the US Sales Team as a Sales Executive Lead…
Added 1 hour ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Team Management: Lead and develop field teams across the 8 centers; train and coach Center Managers and Quiz Masters remotely and through regular on-site visits.
Added 2 hours ago
DC
Coordinator, East D-Camps (13-Month Contract)
Diabetes Canada
NB · New Brunswick, Canada
- Contract
Functions as Program Lead for all assigned year-round programs with responsibility for the supervision and evaluation of program staff at these programs, supervising the hiring, on-boarding…
Added 3 hours ago
Mission Manager, National Security, Mandiant
Google
Ottawa, ON
…executive leadership, and technical contributors and successfully lead complex engagements alongside cross functional…
Added 3 hours ago
U
Senior Data & AI Consultant/Consulting Lead (Montreal, Canada)
Unit8
Montreal, QC
- Full-time
…chemicals, financial services, manufacturing, and pharma. Our partnerships with industry leaders like Palantir, NVIDIA, and OpenAI underscore our commitment to excellence. With over 200…
Added 3 hours ago
AH
Social Worker II
Alberta Health Services
Grande Prairie, AB
- Temporary
…in their environment. Your success will come from creating partnerships and relationships with clients, families and coworkers that will lead to the best client outcomes and enhance quality…
Added 4 hours ago
VH
RPN - Hospital Partnership Program (Eastern Region)
VHA Home HealthCare
ON · Oshawa, ON
- Part-time
We are seeking a part-time Registered Practical Nurse (RPN) to support our Hospital Partnerships Program in the Eastern Region, serving the Scarborough and Durham region. The successful…
Added 4 hours ago
VH
Occupational Therapist (Adults) - Strategic Solutions and Partnerships
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Toronto, ON · Soudan Office
- Part-time
In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.
Added 4 hours ago
MN
Cultural Connections Supervisor
Métis Nation-Saskatchewan
SK · Saskatchewan, Canada
- Full-time
Lead the planning, coordination, implementation, and evaluation of initial and ongoing staff training and professional development initiatives.
Added 4 hours ago
VP
Artistic Manager
Victoria Playhouse
Victoria, PE
- Other
The Victoria Playhouse is seeking a versatile, visionary, and community-minded Artistic Manager to lead creative programming and to take part in day-to-day operations. In a small rural…
Added 5 hours ago
PA
Executive Director
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Charlottetown, PE
- Full-time
Lead budgeting, financial monitoring, reporting and fundraising - including grants, donor engagement, sponsorships, strategic partnerships, in collaboration with the BOD.
Added 5 hours ago
TD
Sales Manager
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Vancouver, BC
- Full-time
Collaborate with marketing and creative teams to support lead generation and client engagement initiatives
Added 5 hours ago
CO
Chief of Police
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Saint John, NB
- Full-time
The Chief will lead a police service focused on effective, lawful, ethical and community-centred policing. You will provide visible leadership across the organization, champion public trust…
Added 5 hours ago
W
(CAN) People Lead
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Camrose, AB
- Full-time
The People Lead supports the Store Manager and leadership team by leading human resources functions that promote compliance, engagement, and operational excellence. This role ensures fair…
Added 5 hours ago
Technology Education Consultant (Education Officer 3)
The Government of Nova Scotia
Flexible, NS
The Provincial Technology Education Lead reports directly to the Director of Career Pathways.
Added 5 hours ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
…problems that do not yet have an obvious playbook. You will lead an internal team and external agency partners while working closely with performance marketing/UA, product, brand, and…
Added 5 hours ago
D
Sales Manager
DESTAWED
Brampton, ON
- Full-time
Improve lead generation, conversion, and customer acquisition
Added 5 hours ago
AG
Director, Communications Design
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- Full-time
Lead 360 degree strategic thinking for overall media product, encouraging executions that deliver exceptional results.

Closed listing

Beanfield Technologies Inc.

IT Support Administrator

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User Services team. This role is responsible for the administration and lifecycle management of a broad portfolio of business-critical SaaS and enterprise applications spanning productivity, design, legal, Support, Project management, and marketing platforms alongside management of the IT service desk queue and escalated technical support.

The organization currently operates a macOS-first end user environment managed through JAMF Pro, and is actively planning a phased rollout of Windows endpoints. This role is expected to support the current Apple ecosystem while building readiness for a dual-platform environment using Microsoft Intune. The ideal candidate brings working knowledge of scripting and automation (Bash, PowerShell, or Python) to streamline repetitive tasks such as application provisioning, user onboarding/offboarding, and device configuration, with a mindset toward reducing manual overhead as the environment scales.

Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license renewals, and ensuring SLA-aligned service delivery. Occasional on-call availability is required to respond to urgent application or endpoint issues outside of normal business hours.

What You’ll Do

Application Administration & Ownership
Serve as the functional administrator and primary point of contact for core business applications including Microsoft 365, Google Workspace, Ironclad, Asana, Jira, Confluence, and other approved SaaS tools across productivity, legal, Project Management and Marketing categories.
Develop deep working knowledge of each platform’s workflow and automation capabilities including Ironclad workflow designer, Jira automation rules, and Confluence space administration, to act as the internal SME for workflow design, configuration, and optimization.
Own escalations related to workflow design and automation failures across managed applications (e.g. broken Ironclad contract workflows, Jira automation rule failures, Asana workflow issues), diagnosing root cause and implementing fixes or configuration changes.
Handle customization requests from end users and business teams including building or modifying Jira project configurations, Ironclad workflow templates, Asana project structures, and Confluence page templates etc ensuring changes follow IT governance and change management standards.
Maintain scripting and automation to extend application capabilities and reduce manual effort including API-based integrations, user provisioning scripts, and license reporting automation (Bash, PowerShell, or Python).
Manage end-to-end application user lifecycle: provisioning, deprovisioning, role assignments, license allocation, and periodic access reviews.
Track and optimize software licensing across the portfolio ensuring compliance, identifying unused licenses, and managing renewal timelines.
Create and maintain application runbooks, workflow documentation, SOPs, and knowledge base articles for both IT staff and end users.
Package and deploy software applications to Apple devices using JAMF Pro, ensuring compatibility and licensing compliance.
MDM & Endpoint Management
Administer the JAMF Pro environment as the primary MDM platform for the current macOS and iOS device fleet, ensuring optimal enrollment, policy compliance, and fleet health.
Support the organization’s planned Windows endpoint rollout by building proficiency in Microsoft Intune, including Autopilot enrollment, configuration profiles, and compliance policies in preparation for a dual-platform environment.
Create and maintain configuration profiles, policies, and scripts (Bash/Shell for macOS; PowerShell for Windows) for automated device enrollment, security hardening, and software deployment.
Manage device inventory, asset records, and compliance reporting within MDM platforms.
Package and deploy applications via JAMF Self Service and, as Windows rollout progresses, Intune Company Portal.
Proactively monitor MDM server and connector health; troubleshoot enrollment or policy application failures.
IT Service Desk & Ticket Management
Manage and triage the EUS ticket queue in ServiceNow, ensuring timely resolution, SLA adherence, and accurate categorization of all incoming requests.
Develop broad and current working knowledge of all end user tools in the organization’s application portfolio including M365, Google Workspace, Ironclad, Asana, Jira, Confluence, and others to effectively diagnose and resolve application-layer issues raised by end users.
Provide Tier 2 technical support for hardware and software issues across macOS (and Windows as the environment scales), both remotely and in-person, covering endpoint configuration, peripheral connectivity, OS-level issues, and application behaviour.
Own end user escalations that involve application workflow or configuration challenges, working with the end user to understand the business need, and either resolving directly or coordinating a customization or workflow change through the appropriate application owner process.
Identify when issues exceed Tier 2 scope and escalate to the IT Infrastructure team or appropriate Tier 3 teams (e.g. network, software, UC, vendor support) with clear documentation of steps taken and findings.
Assist end users with account setup, password resets, MFA enrollment, and access provisioning; maintain high-quality knowledge base articles and SOPs to reduce repeat tickets.
Security & Compliance
Enforce endpoint security policies including FileVault/BitLocker encryption, OS hardening, and firewall configuration across managed devices.
Conduct periodic device compliance audits and remediate non-compliant endpoints.
Respond to security alerts from MDM or other tools impacting end user devices or applications.
Collaborate with the Security team to ensure endpoint and application configurations meet organizational policies and regulatory standards.
Vendor & Procurement Support
Coordinate with vendors and managed service providers for application support cases, licensing renewals, and contract queries.
Assist the Manager, EUS with procurement requests for software, peripherals, and end user hardware.
Maintain asset inventory and refresh cycle tracking for end user devices.

What You Bring

Proficiency in JAMF Pro for macOS/iOS fleet management; working knowledge of or willingness to develop Microsoft Intune skills in preparation for a Windows endpoint rollout.
Demonstrated experience administering a broad SaaS application portfolio (productivity, design, CRM, legal, or marketing tools) including user lifecycle management and license governance.
Working knowledge of scripting for automation: Bash or Shell scripting for macOS tasks; basic PowerShell for Windows administration. Python is a plus.
Hands-on experience administering Jira Service Management (queues, workflows, automations, SLA configuration).
Working knowledge of Azure AD / Entra ID, SSO (SAML/OIDC), and identity lifecycle fundamentals.
Strong troubleshooting methodology across hardware, OS, networking, and SaaS application layers.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

About employer

More about this job

Responsibilities

The role manages the administration and lifecycle of business-critical SaaS applications and provides Tier 2 technical support for a macOS-first environment. It involves overseeing MDM platforms like JAMF Pro and preparing for a Windows rollout using Microsoft Intune.

Requirements

Candidates need proficiency in JAMF Pro, experience with SaaS application governance, and scripting skills in Bash or PowerShell. Knowledge of Jira Service Management and Azure AD/Entra ID is also required.

Skills

Jamf Pro
Microsoft Intune
SaaS Administration
Bash Scripting
PowerShell
Python
Jira Service Management
Azure AD
Entra ID
ServiceNow
MacOS Support
Windows Support
Identity Lifecycle Management
MDM
SLA Management
Technical Troubleshooting

Benefits

Short Term Incentive Plan (STIP)

Visa sponsorship

Not detected in the job text

Keywords

Jamf Pro
Microsoft Intune
Microsoft 365
Google Workspace
Ironclad
Asana
Jira
Confluence
ServiceNow
Azure AD
Entra ID
SAML
OIDC
Bash
PowerShell
Python
MacOS
Windows
MDM
SaaS
SLA
ITIL
Endpoint Security
FileVault
BitLocker
Autopilot
User Provisioning
License Management
Technical Support
IT Governance

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