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Added 47 mins ago
ME
Office Administration
MCDOUGALL ENERGY INC
Burford, ON
- Contract
McDougall Energy is seeking a dynamic and detail-oriented individual to join our team as an Office Administrator within our Burford operation. This is a contract position.
Added 1 hour ago
Cash Management & Reporting Administrator
Delta Bingo Inc HQ
Hawkesbury, ON
Ensuring the Hall remains in a clean and tidy state, assisting with clean up when necessary and reporting damages as they are found.
Added 2 hours ago
PV
Temporary part-time (50% - 15 hrs and 25 min per week) Educational Assistant I
Prairie Valley School Division
Whitewood, SK
- Part-time
…targeted goals in the Inclusion and Intervention Plan and other reporting, and participates in parent-student-teacher conferences when requested by the parent or…
Added 2 hours ago
PV
Permanent part-time (70% - 22 hours and 35 min per week) Educational Assistant I
Prairie Valley School Division
Kelliher, SK
- Part-time
…targeted goals in the Inclusion and Intervention Plan and other reporting, and participates in parent-student-teacher conferences when requested by the parent or…
Added 2 hours ago
PV
Temporary part-time (50% - 15 hrs and 25 min per week) Educational Assistant I
Prairie Valley School Division
Kelliher, SK
- Part-time
…targeted goals in the Inclusion and Intervention Plan and other reporting, and participates in parent-student-teacher conferences when requested by the parent or…
Added 2 hours ago
TN
Digital Marketing Coordinator
The Niagara Parks Commission
Niagara Falls, ON
- Full-time
Reporting to the Director, Sales, Marketing and Communications, the Digital Marketing Coordinator is responsible for combining the art of content strategy, management and web design to…
Added 2 hours ago
QB
Director of Health
Quatsino Band
Coal Harbour, BC
- $80,000 to $140,000 CAD / year
- Full-time
Ensure health programs and services meet applicable funding and reporting requirements.
Added 2 hours ago
Project Cost Administrator - 6 Month Contract
Convergint Technologies Ltd
Calgary, AB
Convergint is looking for a team-oriented, results-driven, Project Cost Administrator to join our amazing culture at our Calgary, AB location. The Project Cost Administrators’…
Added 2 hours ago
O
Supervisor, Supportive Living Services- MNU-26-17
Ongwanada
Kingston, ON
- Internship
Participating in administrator-on-call rotation as required
Added 2 hours ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User…
Added 3 hours ago
R
Senior ServiceNow Developer
Raise
Calgary, AB
- Full-time
Reporting to the Manager, Enterprise Cloud Platforms, this is an exciting opportunity for a senior ServiceNow professional to serve as a technical leader and subject matter expert within a…
Added 5 hours ago
UO
Manager, Head Office & Facilities
University of British Columbia
Vancouver, BC · UBCV | Civil and Mechanical Engineering Building (CEME)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added 5 hours ago
NP
Digital Marketing Coordinator
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Reporting to the Director, Sales, Marketing and Communications, the Digital Marketing Coordinator is responsible for combining the art of content strategy, management and web design to…
Added 6 hours ago
FS
Area Safety Manager
First Student
Toronto, ON · Scarborough, ON
- Full-time
…facility, and shop activities within the assigned geographic area. Reporting directly to the Area General Manager, the ASM is responsible for driving behavioral and organizational change…
Added 6 hours ago
Surface Land Administrator
Conifer Energy, Inc.
Calgary, AB
We are recruiting for permanent full-time experienced Surface Land Administrator. This role supports the Land Department by ensuring efficient, accurate, and compliant day-to-day…
Added 6 hours ago
AL
Senior Payroll Administrator
AGAT Laboratories
Calgary, AB
- Full-time
AGAT is hiring a Senior Payroll Administrator, for a full-time permanent position working out of our Calgary corporate office, the successful candidate will be responsible for supporting…
Added 7 hours ago
N
Gestionnaire des opérations d’affaires - Évaluation et services-conseils, Canada | Business Operations Manager, Canada Valuation & Advisory
Newmark
Montreal, QC
- Full-time
…activities, and the Regional Coordinator/Biller and Regional Administrator/Project Administration Coordinator…
Added 7 hours ago
A
Laboratory Administrator
Adecco
Lloydminster, AB
- $28 to $35 CAD / hour
- Full-time
Reporting to the Canadian Refining Laboratory Manager, the Laboratory Administrator provides administrative and coordination support to the Lloydminster Refinery Laboratory. This role is…
Added 7 hours ago
MR
Linux System Administrator/ Business Operations
Motion Recruitment
Toronto, ON
- $90,000 to $110,000 USD / year
- Full-time
An established financial services organization is seeking a Linux Systems Administrator to help drive the reliability, security, and modernization of a large-scale enterprise Linux platform…
Added 8 hours ago
B
Branch Operations Administrator, Nesbitt Burns (contract)
BMO
Montreal, QC · MCGC
- Full-time
Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related…
Added 8 hours ago
BC
Project Manager (Construction Manager)
Bantrel Co.
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
…progress relating to cost and schedule. Provides input to periodic…
Added 8 hours ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Sturgeon Falls, ON
- Part-time
Administer the accounting related functions within the store supporting sales, inventory, payroll, and benefits reporting and other financial requirements in order to achieve the financial…
Added 8 hours ago
Branch Administrator - Temporary
Government of Alberta
AB
The Branch Administrator provides high-level operational and administrative coordination support to the Executive Director's Office and branch leadership. The position serves as a key…
Added 8 hours ago
SE
Office Administrator
Sansom Equipment Limited
Mount Pearl, NL
- Full-time
We are seeking an Office Administrator to join our Mount Pearl team. Reporting to the Branch Manager, this role will provide administrative and operational support to the Mount Pearl…
Added 8 hours ago
A4
Senior QMS / Quality Engineer ( Medical Devices)
Avenue 45
Mississauga, ON
- $110,000 to $145,000 CAD / year
- Full-time
· Quality Metrics, Reporting, and Dashboard Development

Beanfield Technologies Inc.

IT Support Administrator

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 28, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User Services team. This role is responsible for the administration and lifecycle management of a broad portfolio of business-critical SaaS and enterprise applications spanning productivity, design, legal, Support, Project management, and marketing platforms alongside management of the IT service desk queue and escalated technical support.

The organization currently operates a macOS-first end user environment managed through JAMF Pro, and is actively planning a phased rollout of Windows endpoints. This role is expected to support the current Apple ecosystem while building readiness for a dual-platform environment using Microsoft Intune. The ideal candidate brings working knowledge of scripting and automation (Bash, PowerShell, or Python) to streamline repetitive tasks such as application provisioning, user onboarding/offboarding, and device configuration, with a mindset toward reducing manual overhead as the environment scales.

Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license renewals, and ensuring SLA-aligned service delivery. Occasional on-call availability is required to respond to urgent application or endpoint issues outside of normal business hours.

What You’ll Do

Application Administration & Ownership
Serve as the functional administrator and primary point of contact for core business applications including Microsoft 365, Google Workspace, Ironclad, Asana, Jira, Confluence, and other approved SaaS tools across productivity, legal, Project Management and Marketing categories.
Develop deep working knowledge of each platform’s workflow and automation capabilities including Ironclad workflow designer, Jira automation rules, and Confluence space administration, to act as the internal SME for workflow design, configuration, and optimization.
Own escalations related to workflow design and automation failures across managed applications (e.g. broken Ironclad contract workflows, Jira automation rule failures, Asana workflow issues), diagnosing root cause and implementing fixes or configuration changes.
Handle customization requests from end users and business teams including building or modifying Jira project configurations, Ironclad workflow templates, Asana project structures, and Confluence page templates etc ensuring changes follow IT governance and change management standards.
Maintain scripting and automation to extend application capabilities and reduce manual effort including API-based integrations, user provisioning scripts, and license reporting automation (Bash, PowerShell, or Python).
Manage end-to-end application user lifecycle: provisioning, deprovisioning, role assignments, license allocation, and periodic access reviews.
Track and optimize software licensing across the portfolio ensuring compliance, identifying unused licenses, and managing renewal timelines.
Create and maintain application runbooks, workflow documentation, SOPs, and knowledge base articles for both IT staff and end users.
Package and deploy software applications to Apple devices using JAMF Pro, ensuring compatibility and licensing compliance.
MDM & Endpoint Management
Administer the JAMF Pro environment as the primary MDM platform for the current macOS and iOS device fleet, ensuring optimal enrollment, policy compliance, and fleet health.
Support the organization’s planned Windows endpoint rollout by building proficiency in Microsoft Intune, including Autopilot enrollment, configuration profiles, and compliance policies in preparation for a dual-platform environment.
Create and maintain configuration profiles, policies, and scripts (Bash/Shell for macOS; PowerShell for Windows) for automated device enrollment, security hardening, and software deployment.
Manage device inventory, asset records, and compliance reporting within MDM platforms.
Package and deploy applications via JAMF Self Service and, as Windows rollout progresses, Intune Company Portal.
Proactively monitor MDM server and connector health; troubleshoot enrollment or policy application failures.
IT Service Desk & Ticket Management
Manage and triage the EUS ticket queue in ServiceNow, ensuring timely resolution, SLA adherence, and accurate categorization of all incoming requests.
Develop broad and current working knowledge of all end user tools in the organization’s application portfolio including M365, Google Workspace, Ironclad, Asana, Jira, Confluence, and others to effectively diagnose and resolve application-layer issues raised by end users.
Provide Tier 2 technical support for hardware and software issues across macOS (and Windows as the environment scales), both remotely and in-person, covering endpoint configuration, peripheral connectivity, OS-level issues, and application behaviour.
Own end user escalations that involve application workflow or configuration challenges, working with the end user to understand the business need, and either resolving directly or coordinating a customization or workflow change through the appropriate application owner process.
Identify when issues exceed Tier 2 scope and escalate to the IT Infrastructure team or appropriate Tier 3 teams (e.g. network, software, UC, vendor support) with clear documentation of steps taken and findings.
Assist end users with account setup, password resets, MFA enrollment, and access provisioning; maintain high-quality knowledge base articles and SOPs to reduce repeat tickets.
Security & Compliance
Enforce endpoint security policies including FileVault/BitLocker encryption, OS hardening, and firewall configuration across managed devices.
Conduct periodic device compliance audits and remediate non-compliant endpoints.
Respond to security alerts from MDM or other tools impacting end user devices or applications.
Collaborate with the Security team to ensure endpoint and application configurations meet organizational policies and regulatory standards.
Vendor & Procurement Support
Coordinate with vendors and managed service providers for application support cases, licensing renewals, and contract queries.
Assist the Manager, EUS with procurement requests for software, peripherals, and end user hardware.
Maintain asset inventory and refresh cycle tracking for end user devices.

What You Bring

Proficiency in JAMF Pro for macOS/iOS fleet management; working knowledge of or willingness to develop Microsoft Intune skills in preparation for a Windows endpoint rollout.
Demonstrated experience administering a broad SaaS application portfolio (productivity, design, CRM, legal, or marketing tools) including user lifecycle management and license governance.
Working knowledge of scripting for automation: Bash or Shell scripting for macOS tasks; basic PowerShell for Windows administration. Python is a plus.
Hands-on experience administering Jira Service Management (queues, workflows, automations, SLA configuration).
Working knowledge of Azure AD / Entra ID, SSO (SAML/OIDC), and identity lifecycle fundamentals.
Strong troubleshooting methodology across hardware, OS, networking, and SaaS application layers.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

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More about this job

Responsibilities

The role involves managing the lifecycle of enterprise SaaS applications and providing Tier 2 technical support for a macOS-first environment. You will also lead the transition to a dual-platform setup by implementing Microsoft Intune for Windows endpoints.

Requirements

Candidates must have proficiency in JAMF Pro and experience administering a broad SaaS application portfolio. Strong troubleshooting skills and working knowledge of scripting languages like Bash, PowerShell, or Python are required.

Skills

Jamf Pro
Microsoft Intune
SaaS Administration
Bash
PowerShell
Python
Jira Service Management
Microsoft 365
Google Workspace
Identity Lifecycle Management
SSO
Technical Support
Endpoint Management
Automation
Asset Management
Security Compliance

Benefits

Short Term Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

IT Support
SaaS
Jamf Pro
Microsoft Intune
macOS
Windows
Bash
PowerShell
Python
Jira
Confluence
Asana
Ironclad
Microsoft 365
Google Workspace
ServiceNow
MDM
SSO
SAML
OIDC
Azure AD
Entra ID
Automation
Endpoint Security
FileVault
BitLocker
SLA
IT Governance
Change Management
Asset Management

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