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Added 23 mins ago
C
Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
Reporting to a Discipline Lead, Engineers / System Integrators participate in the design, development, implementation and documentation of marine systems and solutions. This role is…
Added 23 mins ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Experience supporting platform modernization, cloud adoption, solutioning, effort estimation, and client-facing technical discussions.
Added 23 mins ago
A
Project Manager
Akkodis
Victoria, BC
- Contract
Akkodis is seeking an experienced Project Manager IM-related Level 2 to lead and coordinate a complex payment technology and service migration initiative.
Added 23 mins ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
We are seeking an experienced Staff Technical Program Manager to lead large-scale, cross-functional programs across Kaseya's Data and AI Platform organization.
Added 39 mins ago
R
Territory Sales Representative, Quebec
Rentsync
Toronto, ON · Westmount, QC
- $100,000 to $140,000 CAD / year
Reporting to the VP of Sales on targets, progress, pipeline, goals, and achievements using Hubspot CRM platform
Added 39 mins ago
C
Sr. Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…client experience and change the way that people bank. As an Technical Lead for Application Developer, you’ll be leading the design and development and be the SME in developing, testing,…
Added 39 mins ago
Senior Product Marketing Manager
KEV Group
Toronto, ON
At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the…
Added 53 mins ago
F
Manager, Special Operations
Factor_
Toronto, ON
- Full-time
…bridging the gap between operations, data engineering, and global platform teams. You will lead the design, integration, and deployment of systems that power our production, warehousing,…
Added 1 hour ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
…professional to serve as the Mission Critical Development Team Lead. Reporting to the Manager, Mission Critical Applications, this position provides technical leadership and coordination…
Added 1 hour ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and Evaluation (CORE). CORD provides researchers with expert support, technical…
Added 1 hour ago
TP
Registered Pharmacy Technician (RPhT) - LGBTQ+ / Sexual Health - Full Time
The PrEP Clinic / Ontario Prevention Clinic +pharmacy
Toronto, ON
- Full-time
Identify and report medication errors or near misses on incident reporting platform
Added 1 hour ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
Imagine a career where your creativity and technical skills can fuel BIG innovations. Where your work will have an impact on the productivity of our users’ day-to-day lives. Be recognized…
Added 1 hour ago
Director, Engineering
Scotiabank
Toronto, ON
…compliance teams to define strategy, manager execution, and lead the change from legacy systems to our future-state…
Added 1 hour ago
VC
Project Manager, Professional Services
Valsoft Corporation
Remote, Canada
- $90,000 to $105,000 CAD / year
- Remote
Ascend – TTG’s newer .NET Core microservice-based direct selling platform.
Added 1 hour ago
Staff Technical Program Manager
Kaseya Careers
Vancouver, BC
We are seeking an experienced Staff Technical Program Manager to lead large-scale, cross-functional programs across Kaseya's Data and AI Platform organization.
Added 1 hour ago
SL
Systems Reliability Engineer (SRE) in Embedded Finance
Staffingine LLC
Toronto, ON
- Contract
We are seeking a Systems Reliability Engineer to join the Technical Operations team supporting our Embedded Finance (EmFi) platform. In this role, you will own the reliability and…
Added 1 hour ago
M
RQ11491 - Product Manager - Senior
Maarut
Toronto, ON
- Contract
with architects, developers, and technical teams to ensure alignment with
Added 2 hours ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $135,000 CAD / year
- Full-time
Imagine a career where your creativity and technical skills can fuel BIG innovations. Where your work will have an impact on the productivity of our users’ day-to-day lives. Be recognized…
Added 2 hours ago
MP
Lead Data Engineer - Temporary Assignment up to 18 months
Municipal Property Assessment Corporation
Pickering, ON
- Temporary
Lead technical investigations, proof-of-concepts, and the resolution of complex production issues while overseeing monitoring, observability, and platform performance.
Added 2 hours ago
TS
Vice President, Trade and Working Capital
TD Securities
Toronto, ON
- Full-time
Lead the structuring and evaluation of complex Trade Finance, Working Capital, Supply Chain Finance, and Export & Agency Finance transactions.
Added 2 hours ago
W
Senior Data Migration Specialist
WELLSTAR
Remote, Canada
- Full-time
- Remote
Reporting to the Director of Implementations, we are hiring a Senior Data Migration Specialist to join our Implementations team. As our new Senior Data Migration Specialist, you will be the…
Added 2 hours ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…troubleshooting. The successful candidate will act as a senior technical escalation point for systems and infrastructure issues and will work closely with DevOps, Network, DBA, Security,…
Added 2 hours ago
BH
Senior Product Manager
Blair Health
Toronto, ON
- Full-time
At Blair, we believe specialist expertise shouldn't be limited by the number of specialists available. Our platform combines clinical expertise with LLM-powered technology so licensed…
Added 2 hours ago
HP
Sr Manager, Business Analytics
Hill's Pet Nutrition
Toronto, ON
- $143,100 to $166,950 CAD / year
- Full-time
As a Business Analytics Manager on the Commercial Analytics team, you will serve as a key analytics translator and technical leader driving data-driven strategies across the Hill’s Canada…
Added 2 hours ago
Manager, Special Operations
HelloFresh
Toronto, ON
…bridging the gap between operations, data engineering, and global platform teams. You will lead the design, integration, and deployment of systems that power our production, warehousing,…

Closed listing

Beanfield Technologies Inc.

IT Support Administrator

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User Services team. This role is responsible for the administration and lifecycle management of a broad portfolio of business-critical SaaS and enterprise applications spanning productivity, design, legal, Support, Project management, and marketing platforms alongside management of the IT service desk queue and escalated technical support.

The organization currently operates a macOS-first end user environment managed through JAMF Pro, and is actively planning a phased rollout of Windows endpoints. This role is expected to support the current Apple ecosystem while building readiness for a dual-platform environment using Microsoft Intune. The ideal candidate brings working knowledge of scripting and automation (Bash, PowerShell, or Python) to streamline repetitive tasks such as application provisioning, user onboarding/offboarding, and device configuration, with a mindset toward reducing manual overhead as the environment scales.

Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license renewals, and ensuring SLA-aligned service delivery. Occasional on-call availability is required to respond to urgent application or endpoint issues outside of normal business hours.

What You’ll Do

Application Administration & Ownership
Serve as the functional administrator and primary point of contact for core business applications including Microsoft 365, Google Workspace, Ironclad, Asana, Jira, Confluence, and other approved SaaS tools across productivity, legal, Project Management and Marketing categories.
Develop deep working knowledge of each platform’s workflow and automation capabilities including Ironclad workflow designer, Jira automation rules, and Confluence space administration, to act as the internal SME for workflow design, configuration, and optimization.
Own escalations related to workflow design and automation failures across managed applications (e.g. broken Ironclad contract workflows, Jira automation rule failures, Asana workflow issues), diagnosing root cause and implementing fixes or configuration changes.
Handle customization requests from end users and business teams including building or modifying Jira project configurations, Ironclad workflow templates, Asana project structures, and Confluence page templates etc ensuring changes follow IT governance and change management standards.
Maintain scripting and automation to extend application capabilities and reduce manual effort including API-based integrations, user provisioning scripts, and license reporting automation (Bash, PowerShell, or Python).
Manage end-to-end application user lifecycle: provisioning, deprovisioning, role assignments, license allocation, and periodic access reviews.
Track and optimize software licensing across the portfolio ensuring compliance, identifying unused licenses, and managing renewal timelines.
Create and maintain application runbooks, workflow documentation, SOPs, and knowledge base articles for both IT staff and end users.
Package and deploy software applications to Apple devices using JAMF Pro, ensuring compatibility and licensing compliance.
MDM & Endpoint Management
Administer the JAMF Pro environment as the primary MDM platform for the current macOS and iOS device fleet, ensuring optimal enrollment, policy compliance, and fleet health.
Support the organization’s planned Windows endpoint rollout by building proficiency in Microsoft Intune, including Autopilot enrollment, configuration profiles, and compliance policies in preparation for a dual-platform environment.
Create and maintain configuration profiles, policies, and scripts (Bash/Shell for macOS; PowerShell for Windows) for automated device enrollment, security hardening, and software deployment.
Manage device inventory, asset records, and compliance reporting within MDM platforms.
Package and deploy applications via JAMF Self Service and, as Windows rollout progresses, Intune Company Portal.
Proactively monitor MDM server and connector health; troubleshoot enrollment or policy application failures.
IT Service Desk & Ticket Management
Manage and triage the EUS ticket queue in ServiceNow, ensuring timely resolution, SLA adherence, and accurate categorization of all incoming requests.
Develop broad and current working knowledge of all end user tools in the organization’s application portfolio including M365, Google Workspace, Ironclad, Asana, Jira, Confluence, and others to effectively diagnose and resolve application-layer issues raised by end users.
Provide Tier 2 technical support for hardware and software issues across macOS (and Windows as the environment scales), both remotely and in-person, covering endpoint configuration, peripheral connectivity, OS-level issues, and application behaviour.
Own end user escalations that involve application workflow or configuration challenges, working with the end user to understand the business need, and either resolving directly or coordinating a customization or workflow change through the appropriate application owner process.
Identify when issues exceed Tier 2 scope and escalate to the IT Infrastructure team or appropriate Tier 3 teams (e.g. network, software, UC, vendor support) with clear documentation of steps taken and findings.
Assist end users with account setup, password resets, MFA enrollment, and access provisioning; maintain high-quality knowledge base articles and SOPs to reduce repeat tickets.
Security & Compliance
Enforce endpoint security policies including FileVault/BitLocker encryption, OS hardening, and firewall configuration across managed devices.
Conduct periodic device compliance audits and remediate non-compliant endpoints.
Respond to security alerts from MDM or other tools impacting end user devices or applications.
Collaborate with the Security team to ensure endpoint and application configurations meet organizational policies and regulatory standards.
Vendor & Procurement Support
Coordinate with vendors and managed service providers for application support cases, licensing renewals, and contract queries.
Assist the Manager, EUS with procurement requests for software, peripherals, and end user hardware.
Maintain asset inventory and refresh cycle tracking for end user devices.

What You Bring

Proficiency in JAMF Pro for macOS/iOS fleet management; working knowledge of or willingness to develop Microsoft Intune skills in preparation for a Windows endpoint rollout.
Demonstrated experience administering a broad SaaS application portfolio (productivity, design, CRM, legal, or marketing tools) including user lifecycle management and license governance.
Working knowledge of scripting for automation: Bash or Shell scripting for macOS tasks; basic PowerShell for Windows administration. Python is a plus.
Hands-on experience administering Jira Service Management (queues, workflows, automations, SLA configuration).
Working knowledge of Azure AD / Entra ID, SSO (SAML/OIDC), and identity lifecycle fundamentals.
Strong troubleshooting methodology across hardware, OS, networking, and SaaS application layers.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

About employer

More about this job

Responsibilities

The role manages the administration and lifecycle of business-critical SaaS applications and provides Tier 2 technical support for a macOS-first environment. It involves overseeing MDM platforms like JAMF Pro and preparing for a Windows rollout using Microsoft Intune.

Requirements

Candidates need proficiency in JAMF Pro, experience with SaaS application governance, and scripting skills in Bash or PowerShell. Knowledge of Jira Service Management and Azure AD/Entra ID is also required.

Skills

Jamf Pro
Microsoft Intune
SaaS Administration
Bash Scripting
PowerShell
Python
Jira Service Management
Azure AD
Entra ID
ServiceNow
MacOS Support
Windows Support
Identity Lifecycle Management
MDM
SLA Management
Technical Troubleshooting

Benefits

Short Term Incentive Plan (STIP)

Visa sponsorship

Not detected in the job text

Keywords

Jamf Pro
Microsoft Intune
Microsoft 365
Google Workspace
Ironclad
Asana
Jira
Confluence
ServiceNow
Azure AD
Entra ID
SAML
OIDC
Bash
PowerShell
Python
MacOS
Windows
MDM
SaaS
SLA
ITIL
Endpoint Security
FileVault
BitLocker
Autopilot
User Provisioning
License Management
Technical Support
IT Governance

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