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Added 9 mins ago
RB
Senior Product Manager, AI Solutions
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking a resourceful and curious Senior Product Manager to lead our work on the Underwrite Assist portfolio within Commercial Banking. In this role, you will be responsible for…
Added 9 mins ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Own pipeline health end-to-end: monitor proactively, lead incident response, and surface risks before they become delivery problems
Added 9 mins ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Own pipeline health end-to-end: monitor proactively, lead incident response, and surface risks before they become delivery problems
Added 9 mins ago
HR
Insights Researcher
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
Work closely with the team lead and cross-functional stakeholders to translate business questions into clear research plans, selecting the most appropriate methodology and delivery model…
Added 9 mins ago
Staff Technical Program Manager
Okta
Toronto, ON
…partnering with Engineering, Product Management, and Design to lead programs of large cross-organizational scope. You will drive initiatives spanning multiple teams and multiple product and…
Added 9 mins ago
OT
Senior Manager, Contracts
Open Text Corporation
Waterloo, ON
- Other
Lead and develop a high-performing team that supports commercial and contractual activities across the Americas, collaborating with the global Support Contracts organization.
Added 9 mins ago
VE
Senior Project Manager, Electrical Commissioning
Veolia Environnement SA
Edmonton, AB
- Full-time
…years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and…
Added 9 mins ago
C
Senior Pharma Recruiter (French/English Speaking)
Cielo
Mississauga, ON
- Full-time
Lead detailed intake meetings with hiring managers to determine position specifications, providing relevant market data and recommendations.
Added 9 mins ago
OF
Assistant Studio Manager
Orangetheory Fitness 10028
AB · Calgary, AB
- $20 CAD / hour
- Full-time
…fuel the “buzz”, drive traffic in your studio’s community, lead sales team to achieve studio goals. As the Studio Manager’s right hand, you will get to know the ropes as well as know your…
Added 23 mins ago
S
Full-Time Sales Lead (West Edmonton Mall)
Swatch
AB · Edmonton, AB
- Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 23 mins ago
AH
Patient Flow & System Coordination Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…identify opportunities to enhance workflows, reporting, and technology-enabled solutions that strengthen operational performance. This role offers the opportunity to influence care delivery…
Added 23 mins ago
AH
Cardiology Technologist I - CK Hui Heart Centre
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…complete all required duties including; perform and analyze 12/15 lead ECG recordings throughout the entire site, perform EST under the supervision of a Physician ( including…
Added 23 mins ago
L
7779 - Store Manager
Lids
Kelowna, BC
- $22.5 to $23.5 USD / hour
- Full-time
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 23 mins ago
U
Manager, E-Commerce Merchandise Planning
UNIQLO
Toronto, ON · Greater Toronto Area, Canada
- $105,000 to $121,000 CAD / year
- Full-time
Lead targeted initiatives to enhance assortment availability, prioritize high-demand products, and systematically address key customer pain points.
Added 23 mins ago
IG
Solutions Architect
Insight Global
Toronto, ON
- $62 to $65 CAD / hour
- Contract
…data architecture capabilities. The successful candidate will lead the design of scalable data solutions, establish data architecture standards, and support the organization's growing…
Added 23 mins ago
RH
Senior Service Designer
Robert Half
Toronto, ON
- Contract
…strategic, end-to-end service design initiatives for a large technology organization. This role focuses on connecting experiences across products, platforms, processes, and customer…
Added 23 mins ago
O
Staff Technical Program Manager
Okta
Toronto, ON
- $131,000 to $180,400 CAD / year
- Full-time
…partnering with Engineering, Product Management, and Design to lead programs of large cross-organizational scope. You will drive initiatives spanning multiple teams and multiple product and…
Added 23 mins ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
…data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts…
Added 38 mins ago
MF
Shipping Supervisor (Afternoons)
Mucci Farms Inc
Kingsville, ON
- $20 to $23 CAD / hour
- Full-time
…With more than 60 years of experience, we combine innovation, technology and a passionate team to grow and deliver high-quality fresh produce across North America. Our operations are built…
Added 53 mins ago
I
systems integration engineer - software
iSteer
Toronto, ON
- Full-time
Lead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software…
Added 53 mins ago
J
Senior Solution Consultant
Jobgether
Canada
- Full-time
This role offers the opportunity to lead strategic customer implementations in a fast-paced SaaS environment. You will translate complex business needs into scalable technical solutions…
Added 53 mins ago
SJ
Software Engineer
So Jobs
Toronto, ON
- $202,000 to $231,000 USD / year
- Full-time
…authentic people working together to redefine what's possible. Technology isn’t just part of our strategy, it is our strategy. Everything we do serves our vision and the creation of what's…
Added 53 mins ago
CF
Strength and Conditioning Coach - CANSOFCOM (Ottawa)-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
- $77,120 to $90,780 CAD / year
- Full-time
The Strength & Conditioning Coach – CANSOFCOM will lead and assist in delivering strength and conditioning programs focused on optimizing physical performance and returning to duty from…
Added 53 mins ago
EH
Communications Officer
Electricity Human Resources Canada (EHRC)
Ottawa, ON
- Contract
…technologies into the grid and embrace the impact of digital technology, it is crucial to bring together employers, unions, post-secondary institutions and policymakers to address the…
Added 53 mins ago
E
Junior Hazardous Materials Technician (Bilingual)
EXP
Ottawa, ON
- Full-time
Conduct building investigations for asbestos, designated substances, mold, lead, and other hazardous materials.

Beanfield Technologies Inc.

IT Support Administrator

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 28, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User Services team. This role is responsible for the administration and lifecycle management of a broad portfolio of business-critical SaaS and enterprise applications spanning productivity, design, legal, Support, Project management, and marketing platforms alongside management of the IT service desk queue and escalated technical support.

The organization currently operates a macOS-first end user environment managed through JAMF Pro, and is actively planning a phased rollout of Windows endpoints. This role is expected to support the current Apple ecosystem while building readiness for a dual-platform environment using Microsoft Intune. The ideal candidate brings working knowledge of scripting and automation (Bash, PowerShell, or Python) to streamline repetitive tasks such as application provisioning, user onboarding/offboarding, and device configuration, with a mindset toward reducing manual overhead as the environment scales.

Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license renewals, and ensuring SLA-aligned service delivery. Occasional on-call availability is required to respond to urgent application or endpoint issues outside of normal business hours.

What You’ll Do

Application Administration & Ownership
Serve as the functional administrator and primary point of contact for core business applications including Microsoft 365, Google Workspace, Ironclad, Asana, Jira, Confluence, and other approved SaaS tools across productivity, legal, Project Management and Marketing categories.
Develop deep working knowledge of each platform’s workflow and automation capabilities including Ironclad workflow designer, Jira automation rules, and Confluence space administration, to act as the internal SME for workflow design, configuration, and optimization.
Own escalations related to workflow design and automation failures across managed applications (e.g. broken Ironclad contract workflows, Jira automation rule failures, Asana workflow issues), diagnosing root cause and implementing fixes or configuration changes.
Handle customization requests from end users and business teams including building or modifying Jira project configurations, Ironclad workflow templates, Asana project structures, and Confluence page templates etc ensuring changes follow IT governance and change management standards.
Maintain scripting and automation to extend application capabilities and reduce manual effort including API-based integrations, user provisioning scripts, and license reporting automation (Bash, PowerShell, or Python).
Manage end-to-end application user lifecycle: provisioning, deprovisioning, role assignments, license allocation, and periodic access reviews.
Track and optimize software licensing across the portfolio ensuring compliance, identifying unused licenses, and managing renewal timelines.
Create and maintain application runbooks, workflow documentation, SOPs, and knowledge base articles for both IT staff and end users.
Package and deploy software applications to Apple devices using JAMF Pro, ensuring compatibility and licensing compliance.
MDM & Endpoint Management
Administer the JAMF Pro environment as the primary MDM platform for the current macOS and iOS device fleet, ensuring optimal enrollment, policy compliance, and fleet health.
Support the organization’s planned Windows endpoint rollout by building proficiency in Microsoft Intune, including Autopilot enrollment, configuration profiles, and compliance policies in preparation for a dual-platform environment.
Create and maintain configuration profiles, policies, and scripts (Bash/Shell for macOS; PowerShell for Windows) for automated device enrollment, security hardening, and software deployment.
Manage device inventory, asset records, and compliance reporting within MDM platforms.
Package and deploy applications via JAMF Self Service and, as Windows rollout progresses, Intune Company Portal.
Proactively monitor MDM server and connector health; troubleshoot enrollment or policy application failures.
IT Service Desk & Ticket Management
Manage and triage the EUS ticket queue in ServiceNow, ensuring timely resolution, SLA adherence, and accurate categorization of all incoming requests.
Develop broad and current working knowledge of all end user tools in the organization’s application portfolio including M365, Google Workspace, Ironclad, Asana, Jira, Confluence, and others to effectively diagnose and resolve application-layer issues raised by end users.
Provide Tier 2 technical support for hardware and software issues across macOS (and Windows as the environment scales), both remotely and in-person, covering endpoint configuration, peripheral connectivity, OS-level issues, and application behaviour.
Own end user escalations that involve application workflow or configuration challenges, working with the end user to understand the business need, and either resolving directly or coordinating a customization or workflow change through the appropriate application owner process.
Identify when issues exceed Tier 2 scope and escalate to the IT Infrastructure team or appropriate Tier 3 teams (e.g. network, software, UC, vendor support) with clear documentation of steps taken and findings.
Assist end users with account setup, password resets, MFA enrollment, and access provisioning; maintain high-quality knowledge base articles and SOPs to reduce repeat tickets.
Security & Compliance
Enforce endpoint security policies including FileVault/BitLocker encryption, OS hardening, and firewall configuration across managed devices.
Conduct periodic device compliance audits and remediate non-compliant endpoints.
Respond to security alerts from MDM or other tools impacting end user devices or applications.
Collaborate with the Security team to ensure endpoint and application configurations meet organizational policies and regulatory standards.
Vendor & Procurement Support
Coordinate with vendors and managed service providers for application support cases, licensing renewals, and contract queries.
Assist the Manager, EUS with procurement requests for software, peripherals, and end user hardware.
Maintain asset inventory and refresh cycle tracking for end user devices.

What You Bring

Proficiency in JAMF Pro for macOS/iOS fleet management; working knowledge of or willingness to develop Microsoft Intune skills in preparation for a Windows endpoint rollout.
Demonstrated experience administering a broad SaaS application portfolio (productivity, design, CRM, legal, or marketing tools) including user lifecycle management and license governance.
Working knowledge of scripting for automation: Bash or Shell scripting for macOS tasks; basic PowerShell for Windows administration. Python is a plus.
Hands-on experience administering Jira Service Management (queues, workflows, automations, SLA configuration).
Working knowledge of Azure AD / Entra ID, SSO (SAML/OIDC), and identity lifecycle fundamentals.
Strong troubleshooting methodology across hardware, OS, networking, and SaaS application layers.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

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More about this job

Responsibilities

The role involves managing the lifecycle of enterprise SaaS applications and providing Tier 2 technical support for a macOS-first environment. You will also lead the transition to a dual-platform setup by implementing Microsoft Intune for Windows endpoints.

Requirements

Candidates must have proficiency in JAMF Pro and experience administering a broad SaaS application portfolio. Strong troubleshooting skills and working knowledge of scripting languages like Bash, PowerShell, or Python are required.

Skills

Jamf Pro
Microsoft Intune
SaaS Administration
Bash
PowerShell
Python
Jira Service Management
Microsoft 365
Google Workspace
Identity Lifecycle Management
SSO
Technical Support
Endpoint Management
Automation
Asset Management
Security Compliance

Benefits

Short Term Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

IT Support
SaaS
Jamf Pro
Microsoft Intune
macOS
Windows
Bash
PowerShell
Python
Jira
Confluence
Asana
Ironclad
Microsoft 365
Google Workspace
ServiceNow
MDM
SSO
SAML
OIDC
Azure AD
Entra ID
Automation
Endpoint Security
FileVault
BitLocker
SLA
IT Governance
Change Management
Asset Management

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