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Added 28 mins ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Coordinator, Facility Management, provides operations and maintenance services for Client-Partner facilities. The incumbent manages and administers contracts related to facility…
Added 43 mins ago
H
eTrading Engineering Lead
HSBC
Toronto, ON
- Full-time
Build continuous integration and continuous delivery (CI/CD) workflows and automated, version-controlled infrastructure delivery aligned to a Network Development and Operations (NetDevOps)…
Added 43 mins ago
S
DCN - Recruiting Coordinator
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated DCN Recruiting Coordinator to support our Data Center infrastructure solutions business. The Recruiting Coordinator is responsible for providing support in the…
Added 43 mins ago
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DCN HR Representative
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated DCN HR Representative to support our Data Center infrastructure solutions business. The HR Representative is responsible for providing support to line managers in…
Added 43 mins ago
PC
Ingénieur(e) en maintien de la circulation
Parsons Corporation
Montreal, QC
- Full-time
…actuellement à la recherche de plusieurs professionnels en infrastructure de transport, notamment des ingénieurs et des techniciens dans les domaines du génie routier, de la planification…
Added 58 mins ago
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Underground Mine Operations Supervisor
Vale
Canada
- Full-time
As an Underground Mine Operations Supervisor, you are responsible to lead and coach the team’s performance through established processes and procedures to achieve assigned objectives. You…
Added 1 hour ago
A
Radiochemistry Analyst
ALS
Burlington, ON
- Full-time
…input into the development and direction of radiochemistry operations, ensuring services consistently meet ALS quality standards, client requirements, turnaround times, and efficiency…
Added 1 hour ago
AG
Business Intelligence Analyst
ATCO Group
Edmonton, AB
- Full-time
In this role, you'll lead the development and maintenance of labour reporting and analysis tools, identify opportunities to improve reporting efficiency, and collaborate closely with…
Added 1 hour ago
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Manager of Projects (MOP)
Jacobs
Ottawa, ON
- $168,600 to $221,325 USD / year
- Full-time
Jacobs is expanding its Energy & Power (E&P) team to support the rapidly growing power and infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you…
Added 1 hour ago
CC
Director, External Manufacturing & Strategic Sourcing (Semiconductor & Hardware)
Corinex Communications
Vancouver, BC
- Full-time
…major DSOs (Distribution System Operators) to improve grid operations. With successful implementations across global markets, our technologies accelerate the transition to a more…
Added 1 hour ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life Québec
Montreal, QC
- Full-time
…automation, process mining, workflow orchestration, AI-assisted operations, and Agentic AI capabilities applied to business…
Added 1 hour ago
JC
Senior Project Manager, Datacenter Growth
Johnson Controls
Nisku, AB
- Full-time
You will lead high-visibility, strategically critical manufacturing growth initiatives that directly impact capacity, scalability, operational excellence, and long-term competitiveness. As…
Added 2 hours ago
J
Manager of Projects (MOP)
Jacobs
Calgary, AB
- $168,600 to $221,325 USD / year
- Full-time
Jacobs is expanding its Energy & Power (E&P) team to support the rapidly growing power and infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you…
Added 2 hours ago
Director of Environment and Permitting
First Majestic Silver
Vancouver, BC
Lead permitting and regulatory approval activities for operations, expansions, development projects, and closure initiatives.
Added 2 hours ago
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Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
Multi-thread your deals. Our buyer rarely signs alone - you'll need the support leader, their ops lead, and the technical stakeholder behind both
Added 2 hours ago
L
Security Engineer
LiveKit
Canada
- Full-time
…Security Engineers to build the security foundations for that infrastructure. You will join a small Trust team that covers security, IT and compliance, and you will own real parts of the…
Added 2 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…
Added 2 hours ago
OC
Metallurgy Supervisor
Orano Canada
SK · Saskatchewan, Canada
- $134,550 to $158,300 CAD / year
- Full-time
In this role, you will have the opportunity to oversee the Metallurgical Lab and lead a dedicated team. This role blends technical expertise with supportive leadership, and you’ll play a…
Added 2 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…
Added 2 hours ago
SB
Project Safety Specialist
South Bow
Calgary, AB
- Full-time
Lead and direct third-party project safety inspection resources
Added 2 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…
Added 2 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…
Added 2 hours ago
A
Business Intelligence Analyst
ATCO
Edmonton, AB
- Full-time
In this role, you'll lead the development and maintenance of labour reporting and analysis tools, identify opportunities to improve reporting efficiency, and collaborate closely with…
Added 2 hours ago
Metallurgy Supervisor
Orano
SK · McClean Lake, Saskatchewan
In this role, you will have the opportunity to oversee the Metallurgical Lab and lead a dedicated team. This role blends technical expertise with supportive leadership, and you’ll play a…
Added 2 hours ago
H
Business Development Manager – Substation Services & Lifecycle Solutions
Hitachi
Montreal, QC · London, ON · AB · BC · (HE)Office_ON, Stoney Creek
- Full-time
…projects. You will work closely with customers, engineering, operations, field service teams, product groups, and commercial stakeholders to develop innovative solutions that address asset…

Beanfield

Fibre Service Technician Supervisor

Toronto, ON, Canada

$35 to $39 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $35 to $39 CAD / hour
Job type: Full-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

As an FST/Support Supervisor, you’ll play a key role in leading and supporting our Field Service Technician (FST) and Support teams. Reporting to the Director of Field Service, you’ll help ensure our technicians have the guidance, resources, and support they need to deliver exceptional service to our customers.

What You’ll Do

Lead day-to-day field operations by prioritizing and assigning work, preparing job folders, coordinating schedules, and ensuring technicians have the resources they need to succeed.

Monitor service delivery and tickets from assignment through completion, ensuring work is completed efficiently, accurately, safely, and to company standards while delivering an excellent customer experience.

Support field projects and operations by conducting site walks, preparing material lists, and coordinating materials for special orders, internal wiring, cabling, and Remote Hands requests.

Lead and develop the team through ongoing coaching, mentoring, training, performance feedback, motivation, and personal development.

Champion health and safety by ensuring policies and procedures are followed, conducting field audits, maintaining safety equipment and PPE standards, and supporting accident and incident investigations.

Manage reporting and administration by maintaining accurate ticket information, preparing invoices, and providing timely daily, weekly, and monthly reports.

Collaborate and resolve issues by managing escalations and working closely with cross-functional teams to improve processes, communication, and overall customer satisfaction.

What You Bring

High school diploma and/or post-secondary education in Network Security, Network Administration, or a related field.

2–3 years of relevant technical experience, including residential and commercial installations and the ability to interpret scopes of work.

1–2 years of team leadership experience, with a demonstrated ability to coach, support, and motivate others.

Proficiency with Microsoft Office, Jira, and ticketing systems.

Strong customer service, communication, and problem-solving skills, with the ability to manage priorities and resolve issues effectively.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.

A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.

An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan

Apply About employer

More about this job

Responsibilities

Lead daily field operations by assigning and scheduling work, supporting technicians, monitoring tickets, and coordinating materials for projects and service requests. Develop the team, uphold health and safety standards, manage reporting and escalations, and collaborate across teams to improve service and customer satisfaction.

Requirements

Requires a high school diploma and/or post-secondary education in Network Security, Network Administration, or a related field, plus 2–3 years of relevant technical experience with residential and commercial installations. Candidates should also have 1–2 years of team leadership experience, proficiency with Microsoft Office, Jira, and ticketing systems, and strong customer service, communication, and problem-solving skills.

Skills

Field Operations
Team Leadership
Coaching And Mentoring
Residential And Commercial Installations
Interpreting Scopes Of Work
Scheduling And Work Assignment
Customer Service
Problem-Solving
Health And Safety Compliance
Field Audits
Ticket Management
Microsoft Office
Jira
Reporting And Administration
Cross-Functional Collaboration
Fibre-Optic Networks

Benefits

Traditional Spending Account
Health Care Spending Account
Five Personal Care Days

Visa sponsorship

Not detected in the job text

Keywords

Fibre-Optic Network
Field Service Technician
Field Operations
Residential Installations
Commercial Installations
Scopes Of Work
Work Scheduling
Job Folders
Ticketing Systems
Jira
Microsoft Office
Site Walks
Material Lists
Special Orders
Internal Wiring
Cabling
Remote Hands
Team Leadership
Coaching
Training
Performance Feedback
Health And Safety
Field Audits
Personal Protective Equipment
Incident Investigations
Invoicing
Reporting
Escalation Management
Customer Experience
Cross-Functional Collaboration

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