Jobs in Canada

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CAN - Manager, Maintenance - Canada
Novolex
London, ON
- Full-time
Under the direction of the Plant Manager, the Maintenance Manager has primary responsibility is to supply technical assistance to the facility in order to maintain and improve overall…
Added 3 mins ago
Manager, Volunteer Strategy and Engagement
Canadian Blood Services
Brampton, ON · Dartmouth, NS · Edmonton, AB · Calgary, AB · Winnipeg, MB · Vancouver, BC · Toronto, ON · Ottawa, ON
Canadian Blood Services is looking for a Regular full-time Manager, Volunteer Strategy and Engagement to join our dynamic Support and Operations team in our Donor Engagement and Corporate…
Added 3 mins ago
Senior 3D Artist
HB Studios
Lunenburg, NS
Work closely with the Art Manager to visualize and develop asset production pipelines.
Added 3 mins ago
CC
Retail Sales Associate
Canna Cabana
Winnipeg, MB · Henderson Hwy, Winnipeg, MB
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
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Mid-Enterprise Account Executive, Toronto
Horizon3
Remote, Canada
- Full-time
- Remote
Independent and Team Player: Demonstrated ability to work independently while also collaborating effectively with distributed sales, support, and success teams.
Added 3 mins ago
UH
Nutrition Aide, Food Delivery
University Health Network
Toronto, ON
- Part-time
May be required to work rotating shifts · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 3 mins ago
UH
Aide / Porter
University Health Network
Toronto, ON
- Contract
New hires must have grade 12 or equivalent education · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 19 mins ago
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Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
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Personal Banker
TD
Stratford, ON
- Full-time
Proficiency in software tools including MS Office, and internet application
Added 19 mins ago
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Software Engineer I
TD
Toronto, ON
- Full-time
4 days per week in the office at a designated TD location
Added 19 mins ago
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Personal Banker Trainee
TD
Woodstock, ON
- Full-time
Proficiency in software tools including MS Office, and internet application
Added 19 mins ago
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Personal Banker Trainee
TD
Brampton, ON
- Full-time
Proficiency in software tools including MS Office, and internet application
Added 19 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Senior Director, Strategic Procurement, the Senior Manager, Contract Management oversees the contract management function at TCHC. This role is accountable for robust…
Added 19 mins ago
Retail Assistant Store Manager - Portage Ave.
Fire & Flower Inc.
Winnipeg, MB
The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising…
Added 19 mins ago
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Manager, Accounting and Partnership Office
Norton Rose Fulbright
Toronto, ON · Montreal, QC
- Full-time
4 days in office – Montreal or Toronto
Added 19 mins ago
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Manager, Strategic Sourcing and Procurement - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
The Manager, Strategic Sourcing and Procurement, provides strategic and operational leadership for strategic sourcing, procurement, contract management, and vendor relationship management…
Added 19 mins ago
Program Assistant - Critical Care Treatment Unit 6.
CAMH
Toronto, ON
This position requires 12 hours shift rotation, including weekday day and night shifts and weekend day · and night shifts, and is located at 1051 Queen Street West
Added 19 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…
Added 19 mins ago
TW
Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
…wheels, tires, and accessories based on fitment, style, and application while working closely with internal teams to support profitable…
Added 19 mins ago
MC
Junior Project Manager
MatchBox Consulting Group
Burnaby, BC
- Contract
MatchBox Consulting Group is seeking a Junior Project Manager – Infrastructure to support one of British Columbia's largest utility providers.
Added 19 mins ago
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Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 19 mins ago
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Federal Government Delivery Manager
IBM
Ottawa, ON
- $140,000 to $182,000 CAD / year
- Full-time
…helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and…
Added 19 mins ago
UO
Senior Commercial Business Opportunity Manager and Development Lead, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
AVP Strategy Enterprise Commercial is currently seeking a Full-time Regular Senior Commercial Business Opportunity Manager and Development Lead.
Added 19 mins ago
CC
Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
…to be considered must self-identify. This initiative is in support of the Council’s employment equity and diversity…
Added 19 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…

Beanfield

Technical Support Representative, Tier 1

Toronto, ON, Canada

$23 to $25 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $23 to $25 CAD / hour
Job type: Full-time
Apply by: May 11, 2027
Experience: 1-2 years of work experience in Telecom tech support roles.
Posting language: English
Posted: Nov 12, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance to our residential customers. Reporting directly to the Tier 1 Technical Support Manager, you’ll play a crucial role in troubleshooting, provisioning, and ensuring seamless customer experiences.

If you thrive in a fast-paced environment, enjoy working with cutting-edge networking technologies, and love helping people, this role is for you!

What You’ll Do

Provision, hand-off, and support Beanfield residential services such as home phone, IPTV, Internet

Configure and troubleshoot customer-facing network infrastructures such as Cisco IOS/XR/XE, GPON
Troubleshoot and identify customer LAN issues, including WIFI configuration and general support during remote and/or on-site support.
Identify trends and usage patterns for the purpose of identifying network events that may require escalation.
Follow standard helpdesk procedures.
Assist Customer Experience Analysts, Installers, and other departments as needed.
Maintain current knowledge of industry trends, concepts, practices, and procedures and potential impact on business.
Must be available 24/7 for all shifts.
Any future front-line issues that might be created because of new products/services as well as any other duties as assigned by your manager.

What You Bring

1-2 years of work experience in Telecom tech support roles.
Knowledge on routed protocols such as TCP/IP version 4 as well as an understanding of CIDR address allocation.
Understanding of GPON is an asset.
IP allocation mechanisms such as DHCP, static assignments, and subnetting
Bilingual English and French considered preferred.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provision, hand off, and support residential phone, IPTV, and internet services while troubleshooting customer-facing network infrastructure and LAN or Wi-Fi issues. Identify network trends and events for escalation, follow helpdesk procedures, and assist other teams in delivering a seamless customer experience.

Requirements

The role calls for 1–2 years of experience in telecom technical support and knowledge of IPv4, CIDR address allocation, DHCP, static IP assignments, and subnetting. GPON knowledge is an asset, and English-French bilingualism is preferred; availability for all shifts is required.

Skills

Telecom Technical Support
Troubleshooting
Service Provisioning
Cisco IOS/XR/XE
GPON
TCP/IP Version 4
CIDR Address Allocation
DHCP
Static IP Assignment
Subnetting
LAN Support
Wi-Fi Configuration
Network Event Identification
Customer Support
Helpdesk Procedures
English and French

Benefits

Traditional Spending Account
Health Care Spending Account
Five Personal Care Days
Values-Driven Culture

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Technical Support
Residential Services
Home Phone
IPTV
Internet
Cisco IOS
Cisco IOS XR
Cisco IOS XE
GPON
Customer-Facing Network Infrastructure
LAN
Wi-Fi
TCP/IP Version 4
CIDR
DHCP
Static IP Assignment
Subnetting
Network Troubleshooting
Service Provisioning
Network Events
Helpdesk Procedures
Customer Experience
Telecom Support
24/7 Shift Availability

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Work requirements

Jobs in Canada