Jobs in Canada

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Added 3 mins ago
AC
Manager, Tax
ACCA Careers
Toronto, ON
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 3 mins ago
N
CAN - Manager, Maintenance - Canada
Novolex
London, ON
- Full-time
Under the direction of the Plant Manager, the Maintenance Manager has primary responsibility is to supply technical assistance to the facility in order to maintain and improve overall…
Added 3 mins ago
Senior 3D Artist
HB Studios
Lunenburg, NS
Work closely with the Art Manager to visualize and develop asset production pipelines.
Added 3 mins ago
PL
Senior Financial Accountant, Financial Reporting (10-month contract)
Pacific Life Re
Toronto, ON
- Full-time
The Senior Financial Accountant, Financial Reporting role sits within the Pacific Life Re (PL Re) Financial Reporting and Tax (FRT) team and reports to the Manager, Financial Reporting.
Added 3 mins ago
VE
Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 3 mins ago
UH
Analytics Lead
University Health Network
Toronto, ON
- Full-time
Reports to: Senior Manager, Performance Improvement & Excellence
Added 3 mins ago
UH
Technical Assistant, Research - Glass Washing & Sterilization Facilities
University Health Network
Toronto, ON
- Contract
Reports to: Manager, Research Laboratory Services
Added 3 mins ago
A
Project Director – Water and Wastewater
AECOM
Victoria, BC · Burnaby, British Columbia
- $240,000 to $270,000 CAD / year
- Full-time
…communities across BC. This is an opportunity to bring your technical expertise, project leadership, and strategic thinking to some of the region’s most important infrastructure challenges,…
Added 3 mins ago
MI
Bilingual Field Specialist
MSX International
ON · Ontario
- Full-time
Utilize personal industry experience to inform project manager of market opportunities and
Added 3 mins ago
TG
Market Supervisor
TMX Group
Montreal, QC
- Full-time
Must Have(s):
Added 19 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
4 days per week in the office at a designated TD location
Added 19 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Senior Director, Strategic Procurement, the Senior Manager, Contract Management oversees the contract management function at TCHC. This role is accountable for robust…
Added 19 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Performs all technical responsibilities of an RVT including:
Added 19 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Performs all technical responsibilities of an RVT including:
Added 19 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…
Added 19 mins ago
M
Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
The Manager, Operations Integration – Subways plays a key role in ensuring the safe, reliable and efficient delivery of subway and LRT services. The position provides operational, technical…
Added 19 mins ago
P&
Santé/Sécurité et Hygiène Industriel Gestionnaire | Health & Safety Industrial Hygiene Manager
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
Added 19 mins ago
KG
Project Manager
KGS Group
Thunder Bay, ON
- Full-time
Absence from base is anticipated to be 1-2 days per week with infrequent week-long periods of resident services on project sites
Added 19 mins ago
TW
Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
Sales Account Manager – Wheel & Tire Industry (Inside Sales)
Added 19 mins ago
MC
Junior Project Manager
MatchBox Consulting Group
Burnaby, BC
- Contract
MatchBox Consulting Group is seeking a Junior Project Manager – Infrastructure to support one of British Columbia's largest utility providers.
Added 19 mins ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU) Cardiac Care Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 19 mins ago
M
Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 19 mins ago
I
Federal Government Delivery Manager
IBM
Ottawa, ON
- $140,000 to $182,000 CAD / year
- Full-time
As a Federal Government Delivery Manager, you will provide strategic leadership and oversight to ensure the efficient and effective delivery of services and technology to clients. You will…
Added 19 mins ago
UO
Senior Commercial Business Opportunity Manager and Development Lead, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
When a Project Manager or functional lead is appointed, retain accountability for opportunity purpose, value and business case while the delivery lead owns scope, cost, schedule and…
Added 19 mins ago
CC
Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
Under the direct supervision of the Manager, Intelligence and Data Strategy, the Data Intelligence Business Lead supports the development and implementation of the Council’s Client Customer…

Beanfield

Technical Support Representative, Tier 1

Toronto, ON, Canada

$23 to $25 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $23 to $25 CAD / hour
Job type: Full-time
Apply by: May 11, 2027
Experience: 1-2 years of work experience in Telecom tech support roles.
Posting language: English
Posted: Nov 12, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance to our residential customers. Reporting directly to the Tier 1 Technical Support Manager, you’ll play a crucial role in troubleshooting, provisioning, and ensuring seamless customer experiences.

If you thrive in a fast-paced environment, enjoy working with cutting-edge networking technologies, and love helping people, this role is for you!

What You’ll Do

Provision, hand-off, and support Beanfield residential services such as home phone, IPTV, Internet

Configure and troubleshoot customer-facing network infrastructures such as Cisco IOS/XR/XE, GPON
Troubleshoot and identify customer LAN issues, including WIFI configuration and general support during remote and/or on-site support.
Identify trends and usage patterns for the purpose of identifying network events that may require escalation.
Follow standard helpdesk procedures.
Assist Customer Experience Analysts, Installers, and other departments as needed.
Maintain current knowledge of industry trends, concepts, practices, and procedures and potential impact on business.
Must be available 24/7 for all shifts.
Any future front-line issues that might be created because of new products/services as well as any other duties as assigned by your manager.

What You Bring

1-2 years of work experience in Telecom tech support roles.
Knowledge on routed protocols such as TCP/IP version 4 as well as an understanding of CIDR address allocation.
Understanding of GPON is an asset.
IP allocation mechanisms such as DHCP, static assignments, and subnetting
Bilingual English and French considered preferred.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provision, hand off, and support residential phone, IPTV, and internet services while troubleshooting customer-facing network infrastructure and LAN or Wi-Fi issues. Identify network trends and events for escalation, follow helpdesk procedures, and assist other teams in delivering a seamless customer experience.

Requirements

The role calls for 1–2 years of experience in telecom technical support and knowledge of IPv4, CIDR address allocation, DHCP, static IP assignments, and subnetting. GPON knowledge is an asset, and English-French bilingualism is preferred; availability for all shifts is required.

Skills

Telecom Technical Support
Troubleshooting
Service Provisioning
Cisco IOS/XR/XE
GPON
TCP/IP Version 4
CIDR Address Allocation
DHCP
Static IP Assignment
Subnetting
LAN Support
Wi-Fi Configuration
Network Event Identification
Customer Support
Helpdesk Procedures
English and French

Benefits

Traditional Spending Account
Health Care Spending Account
Five Personal Care Days
Values-Driven Culture

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Technical Support
Residential Services
Home Phone
IPTV
Internet
Cisco IOS
Cisco IOS XR
Cisco IOS XE
GPON
Customer-Facing Network Infrastructure
LAN
Wi-Fi
TCP/IP Version 4
CIDR
DHCP
Static IP Assignment
Subnetting
Network Troubleshooting
Service Provisioning
Network Events
Helpdesk Procedures
Customer Experience
Telecom Support
24/7 Shift Availability

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Work requirements

Jobs in Canada