Jobs in Canada

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Onboarding Specialist
riverside.fm
Toronto, ON
- Full-time
…most out of Riverside’s solutions from the start. You will lead onboarding sessions, train customers on new features, and create impactful resources to support both customers and our…
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Manager, Privacy Program Governance and Operations (5684)
TD
Toronto, ON
- Full-time
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Director – Enterprise Risk Management
Nasdaq
St. John's, NL
- Full-time
…policies to analyze and report enterprise risks and specifically lead the efforts for Verafin to implement and mature Nasdaq’s risk management framework, aggregate risk information across…
Added 11 mins ago
Senior CERT Cybersecurity Analyst
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
To succeed in this role, you must have:
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M
Field Service Technician III
Moneris
AB · Edmonton
- Full-time
Reporting Relationship: You will report to the Team Lead, Field Operations
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Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Lead, mentor and support staff within Contract Management to build capacity and capability.
Added 11 mins ago
Retail Assistant Store Manager - Portage Ave.
Fire & Flower Inc.
Winnipeg, MB
Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
Added 11 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
The Emergency RVT will report to the Lead Emergency RVT and work closely with critical care specialists to deliver high level patient care. The ideal candidate values maintaining a…
Added 11 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Maintain radiation safety and regulatory documentation, including CT, radiography, and C-arm logs, lead shielding QA, X-ray tube maintenance records, applicable ABVMA radiation facility…
Added 11 mins ago
Registered Veterinary Technician, Specialist (Surgery)
VetStrategy / Daubigny
Sherwood Park, AB
The Surgery RVT will report to the Lead Specialty Registered Veterinary Technologist (RVT) and works collaboratively with Dr. Bruce, Dr. Gilbert, and other specialty services to deliver…
Added 11 mins ago
Registered Veterinary Technician, Specialist (Neurology)
VetStrategy / Daubigny
Sherwood Park, AB
Position Title: Registered Veterinary Technologist Lead Specialty RVT
Added 11 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
The Emergency RVT will report to the Lead Emergency RVT and work closely with critical care specialists to deliver high level patient care. The ideal candidate values maintaining a…
Added 11 mins ago
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Forward Deployed Engineer, Data Engineering & Architecture
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
The Forward Deployed Engineer, Data Engineering & Architecture works directly with business and technology teams to identify operational challenges and turn them into scalable, data-driven…
Added 11 mins ago
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Senior Inspection Specialist (Relocation to Saudi Arabia is required)
aramco
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Your primary role is to lead complex inspection activities, assess the integrity of critical sea water systems, and provide technical expertise to mitigate corrosion and erosion risks,…
Added 11 mins ago
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Product Owner
Kelly
Montreal, QC
- Contract
Mode de travail : Hybride – 2 jours par semaine au bureau
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Lead Professional, Process Engineering
WSP in Canada
Vancouver, BC
- Full-time
Lead process design activities across projects from conceptual studies to detailed engineering phases
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Junior Project Manager
MatchBox Consulting Group
Burnaby, BC
- Contract
Lead progress reporting and communicate project status, risks, and issues to project sponsors and management.
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Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 11 mins ago
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Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
Under the direct supervision of the Manager, Intelligence and Data Strategy, the Data Intelligence Business Lead supports the development and implementation of the Council’s Client Customer…
Added 11 mins ago
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Educational Laboratory Technologist, Mechanical Technician Center
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
As NAIT continues to grow its student body and lead the way in hands-on learning, we are seeking skilled and passionate individuals to support current and future industry professionals.…
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Senior Property Accountant
NADG
Toronto, ON · North York, ON
- Full-time
Lead or participate in special projects aimed at improving financial processes, developing financial modeling, or implementing system enhancements to optimize reporting efficiency and…
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SENIOR ELECTRONICS TECHNICIAN
InterTalk
Dartmouth, NS
- Full-time
…schedules, and know-how), not a team of direct reports, and you’ll lead through skill and…
Added 11 mins ago
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Senior System Administrator
Robert Half
Newmarket, ON
- Full-time
…Newmarket that is looking to hire a Senior Systems Administrator to lead infrastructure, security, and IT operations across the…
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Technical Support Representative, Tier 1
Beanfield
Toronto, ON
- $23 to $25 CAD / hour
- Full-time
We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own…
Added 11 mins ago
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Sr Techinical Business Analyst
Futran Solutions
Mississauga, ON
- Full-time
Reporting to the Technology Procurement and Third-Party Management Systems Functional Head, this position is responsible for implementing strategic initiatives and system releases for the…

Beanfield

Technical Support Representative, Tier 1

Toronto, ON, Canada

$23 to $25 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $23 to $25 CAD / hour
Job type: Full-time
Apply by: May 11, 2027
Experience: 1-2 years of work experience in Telecom tech support roles.
Posting language: English
Posted: Nov 12, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance to our residential customers. Reporting directly to the Tier 1 Technical Support Manager, you’ll play a crucial role in troubleshooting, provisioning, and ensuring seamless customer experiences.

If you thrive in a fast-paced environment, enjoy working with cutting-edge networking technologies, and love helping people, this role is for you!

What You’ll Do

Provision, hand-off, and support Beanfield residential services such as home phone, IPTV, Internet

Configure and troubleshoot customer-facing network infrastructures such as Cisco IOS/XR/XE, GPON
Troubleshoot and identify customer LAN issues, including WIFI configuration and general support during remote and/or on-site support.
Identify trends and usage patterns for the purpose of identifying network events that may require escalation.
Follow standard helpdesk procedures.
Assist Customer Experience Analysts, Installers, and other departments as needed.
Maintain current knowledge of industry trends, concepts, practices, and procedures and potential impact on business.
Must be available 24/7 for all shifts.
Any future front-line issues that might be created because of new products/services as well as any other duties as assigned by your manager.

What You Bring

1-2 years of work experience in Telecom tech support roles.
Knowledge on routed protocols such as TCP/IP version 4 as well as an understanding of CIDR address allocation.
Understanding of GPON is an asset.
IP allocation mechanisms such as DHCP, static assignments, and subnetting
Bilingual English and French considered preferred.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provision, hand off, and support residential phone, IPTV, and internet services while troubleshooting customer-facing network infrastructure and LAN or Wi-Fi issues. Identify network trends and events for escalation, follow helpdesk procedures, and assist other teams in delivering a seamless customer experience.

Requirements

The role calls for 1–2 years of experience in telecom technical support and knowledge of IPv4, CIDR address allocation, DHCP, static IP assignments, and subnetting. GPON knowledge is an asset, and English-French bilingualism is preferred; availability for all shifts is required.

Skills

Telecom Technical Support
Troubleshooting
Service Provisioning
Cisco IOS/XR/XE
GPON
TCP/IP Version 4
CIDR Address Allocation
DHCP
Static IP Assignment
Subnetting
LAN Support
Wi-Fi Configuration
Network Event Identification
Customer Support
Helpdesk Procedures
English and French

Benefits

Traditional Spending Account
Health Care Spending Account
Five Personal Care Days
Values-Driven Culture

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Technical Support
Residential Services
Home Phone
IPTV
Internet
Cisco IOS
Cisco IOS XR
Cisco IOS XE
GPON
Customer-Facing Network Infrastructure
LAN
Wi-Fi
TCP/IP Version 4
CIDR
DHCP
Static IP Assignment
Subnetting
Network Troubleshooting
Service Provisioning
Network Events
Helpdesk Procedures
Customer Experience
Telecom Support
24/7 Shift Availability

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Work requirements

Jobs in Canada