Jobs in Canada

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Added 3 mins ago
VR
Cook | Full Time
VIVA Retirement Communities
Whitby, ON
- Full-time
Must possess a positive attitude and work well with other team members
Added 3 mins ago
N
CAN - Manager, Maintenance - Canada
Novolex
London, ON
- Full-time
Under the direction of the Plant Manager, the Maintenance Manager has primary responsibility is to supply technical assistance to the facility in order to maintain and improve overall…
Added 3 mins ago
BP
Front of House Supervisor
Boston Pizza
Cranbrook, BC
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 3 mins ago
MR
Merchandiser
Match Retail
Terrace, BC
- Contract
Must have access to a smartphone with data to upload pictures and fill out reports
Added 3 mins ago
MR
Merchandiser (Grande Prairie, AB)
Match Retail
Grande Prairie, AB
- $30 CAD / hour
- Contract
Must have access to a smartphone with data to upload pictures and fill out reports
Added 3 mins ago
CC
Retail Sales Associate
Canna Cabana
Winnipeg, MB · Henderson Hwy, Winnipeg, MB
- Part-time
Maintain a high level of product and service knowledge
Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
North Bay, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 3 mins ago
CC
Retail Sales Associate
Canna Cabana
Huntsville, ON
- $17.95 CAD / hour
- Part-time
Must have knowledge of and passion for cannabis and accessories
Added 3 mins ago
PV
Part-Time Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 3 mins ago
ML
Assistant Manager, Full Time
MAPLE LEAF LOUNGE
Winnipeg, MB
- Full-time
Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
Added 3 mins ago
VE
Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 4 mins ago
UH
Nutrition Aide, Food Delivery
University Health Network
Toronto, ON
- Part-time
May be required to work rotating shifts · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 4 mins ago
UH
Aide / Porter
University Health Network
Toronto, ON
- Contract
New hires must have grade 12 or equivalent education · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 4 mins ago
MI
Bilingual Field Specialist
MSX International
ON · Ontario
- Full-time
Utilize personal industry experience to inform project manager of market opportunities and
Added 4 mins ago
TG
Market Supervisor
TMX Group
Montreal, QC
- Full-time
Must Have(s):
Added 19 mins ago
T
Personal Banker
TD
Stratford, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
Mobile Mortgage Specialist
TD
Montreal, QC
- Full-time
…services bancaires personnels et aux petites entreprises. Au service de plus de 11 millions de clients au Canada, TD Canada Trust offre une gamme complète de produits et de services…
Added 19 mins ago
T
Personal Banker Trainee
TD
Woodstock, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
Personal Banker Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
Retail Assistant Store Manager - Portage Ave.
Fire & Flower Inc.
Winnipeg, MB
The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting…
Added 19 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Supports management of customer complaints as required in partnership with the Lead Emergency RVT and Hospital Manager, interacting with clientele to deescalate, resolve, and/or escalate…
Added 19 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Supports management of customer complaints as required in partnership with the Lead Emergency RVT and Hospital Manager, interacting with clientele to deescalate, resolve, and/or escalate…
Added 19 mins ago
SEM SPECIALIST
Boutique La Vie En Rose
Montreal, QC
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 19 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…

Beanfield

Technical Support Representative, Tier 1

Toronto, ON, Canada

$23 to $25 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $23 to $25 CAD / hour
Job type: Full-time
Apply by: May 11, 2027
Experience: 1-2 years of work experience in Telecom tech support roles.
Posting language: English
Posted: Nov 12, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance to our residential customers. Reporting directly to the Tier 1 Technical Support Manager, you’ll play a crucial role in troubleshooting, provisioning, and ensuring seamless customer experiences.

If you thrive in a fast-paced environment, enjoy working with cutting-edge networking technologies, and love helping people, this role is for you!

What You’ll Do

Provision, hand-off, and support Beanfield residential services such as home phone, IPTV, Internet

Configure and troubleshoot customer-facing network infrastructures such as Cisco IOS/XR/XE, GPON
Troubleshoot and identify customer LAN issues, including WIFI configuration and general support during remote and/or on-site support.
Identify trends and usage patterns for the purpose of identifying network events that may require escalation.
Follow standard helpdesk procedures.
Assist Customer Experience Analysts, Installers, and other departments as needed.
Maintain current knowledge of industry trends, concepts, practices, and procedures and potential impact on business.
Must be available 24/7 for all shifts.
Any future front-line issues that might be created because of new products/services as well as any other duties as assigned by your manager.

What You Bring

1-2 years of work experience in Telecom tech support roles.
Knowledge on routed protocols such as TCP/IP version 4 as well as an understanding of CIDR address allocation.
Understanding of GPON is an asset.
IP allocation mechanisms such as DHCP, static assignments, and subnetting
Bilingual English and French considered preferred.

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provision, hand off, and support residential phone, IPTV, and internet services while troubleshooting customer-facing network infrastructure and LAN or Wi-Fi issues. Identify network trends and events for escalation, follow helpdesk procedures, and assist other teams in delivering a seamless customer experience.

Requirements

The role calls for 1–2 years of experience in telecom technical support and knowledge of IPv4, CIDR address allocation, DHCP, static IP assignments, and subnetting. GPON knowledge is an asset, and English-French bilingualism is preferred; availability for all shifts is required.

Skills

Telecom Technical Support
Troubleshooting
Service Provisioning
Cisco IOS/XR/XE
GPON
TCP/IP Version 4
CIDR Address Allocation
DHCP
Static IP Assignment
Subnetting
LAN Support
Wi-Fi Configuration
Network Event Identification
Customer Support
Helpdesk Procedures
English and French

Benefits

Traditional Spending Account
Health Care Spending Account
Five Personal Care Days
Values-Driven Culture

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Technical Support
Residential Services
Home Phone
IPTV
Internet
Cisco IOS
Cisco IOS XR
Cisco IOS XE
GPON
Customer-Facing Network Infrastructure
LAN
Wi-Fi
TCP/IP Version 4
CIDR
DHCP
Static IP Assignment
Subnetting
Network Troubleshooting
Service Provisioning
Network Events
Helpdesk Procedures
Customer Experience
Telecom Support
24/7 Shift Availability

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Work requirements

Jobs in Canada