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Beanfield

WiFi & Enterprise Networks Operations Engineer

Toronto, ON, Canada

$80,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Experience: 3–5 years of hands-on experience in network operations, network engineering or a related technical role
Posting language: English
Posted: Oct 19, 2026

Original job description

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

The WiFi & Enterprise Networks Operations Engineer is responsible for the day-to-day operational support, monitoring, maintenance and hands-on troubleshooting of Beanfield's wireless and enterprise network infrastructure. Working under the direction of the Manager, Network Operations Centre, this role collaborates closely with Beanfield's Network Engineering, NOC, Information Security and other Technology teams to ensure reliable, performant and secure wireless and enterprise network services for both internal teams and Beanfield customers.

The WiFi & Enterprise Networks Operations Engineer will have solid hands-on knowledge of wireless networking systems; including access points, controllers and emerging Wi-Fi technologies - as well as enterprise switching, routing, firewall and LAN/WAN infrastructure. This role is focused on operational excellence: executing maintenance, responding to escalations, following established standards, and contributing to documentation and the continuous improvement of Beanfield's wireless and enterprise network environments.

What You’ll Do

Perform day-to-day operation, monitoring, maintenance and support of Beanfield's wireless network infrastructure, including access points, wireless controllers and associated systems (Ruckus, Cisco and related platforms)
Configure, deploy and commission wireless access points and controllers in accordance with established design standards and MOPs
Conduct wireless site surveys, RF troubleshooting, coverage analysis and performance optimization to maintain quality of service
Perform day-to-day operation and support of Beanfield's enterprise LAN/WAN infrastructure, including core, distribution and access layer switching and routing (Cisco, Arista)
Perform VLAN management, port configuration, access control and L2/L3 switching operations as required
Support firewall operations and administration (FortiGate an asset), including policy reviews, access control changes and VPN support under direction of senior engineers
Act as a hands-on responder for escalated wireless and enterprise network incidents, working to restore service in a timely and efficient manner
Perform structured troubleshooting of wireless and enterprise network issues including connectivity, performance, authentication and hardware faults
Collaborate with NOC, Network Engineering and other Beanfield technical teams during incident response, providing clear status updates and technical findings
Conduct root cause analysis following resolved incidents and contribute to RFO (Reason for Outage) documentation in collaboration with senior team members
Identify and document recurring issues or problem patterns; recommend and implement remediation solutions under direction of senior engineers
Maintain and follow documented incident handling procedures and escalation paths
Create, maintain and update accurate technical documentation including network diagrams, runbooks, configuration records and standard operating procedures
Develop and maintain Method of Procedure (MOP) documents for routine operational tasks including wireless deployments, enterprise configuration changes, upgrades and troubleshooting procedures
Participate in identifying opportunities to improve operational efficiency, reliability and documentation quality within the wireless and enterprise network environments

What You Bring

3–5 years of hands-on experience in network operations, network engineering or a related technical role
Demonstrated experience configuring, deploying and troubleshooting wireless network infrastructure (Ruckus preferred; Cisco or equivalent acceptable)
Hands-on experience with enterprise switching and routing platforms (Cisco, Arista or similar)
Working knowledge of enterprise network protocols including VLAN, STP/RSTP, LACP, 802.1X, and foundational routing protocols (BGP, OSPF)
Experience with wireless site surveys, RF troubleshooting and wireless performance analysis
Familiarity with firewall operations and access control management (FortiGate an asset)
Experience working within a ticketing and change management framework (ITSM/ITIL-aligned)
Strong written and verbal communication skills with the ability to document technical work clearly and concisely
High degree of initiative, dependability and ability to work both independently and collaboratively in a fast-paced operational environment
CWNA (Certified Wireless Network Administrator) or equivalent wireless certification
Ruckus Certified Wireless Professional (RCWP) or Ruckus Certified Wireless Administrator (RCWA)
Cisco CCNA or equivalent routing/switching certification
Fortinet NSE 4 or equivalent firewall certification
Fortinet NSE 5 – FortiManager or FortiAnalyzer (asset)
ITIL v4 Foundations

What’s in it for you

A united, values-driven culture that genuinely cares about people, collaboration, and community.
A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.
An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.

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More about this job

Responsibilities

Operate, monitor, maintain, and troubleshoot wireless and enterprise LAN/WAN infrastructure, including access points, controllers, switches, routers, and firewalls. Respond to escalated incidents, support root cause analysis and outage documentation, and maintain operational procedures and network documentation while collaborating with NOC, engineering, and security teams.

Requirements

Candidates should have 3–5 years of relevant experience, hands-on wireless deployment and troubleshooting experience, and experience with enterprise switching and routing. Knowledge of network protocols, RF analysis, firewall operations, and ITSM/change management is expected; relevant wireless, Cisco, Fortinet, or ITIL certifications are listed.

Skills

Wireless Network Operations
Wireless Controllers
Wireless Site Surveys
RF Troubleshooting
Enterprise Switching and Routing
VLAN Management
Firewall Operations
Incident Response
Root Cause Analysis
Network Documentation
Method of Procedure Documentation
Ruckus
Cisco
Arista
FortiGate

Benefits

Traditional Spending Account
Health Care Spending Account
Five Personal Care Days
Total Rewards Package

Visa sponsorship

Not detected in the job text

Keywords

Ruckus
Cisco
Arista
FortiGate
Wireless Access Points
Wireless Controllers
Wi-Fi
RF Troubleshooting
Wireless Site Surveys
LAN/WAN
Enterprise Switching
Routing
VLAN
STP/RSTP
LACP
802.1X
BGP
OSPF
Firewall Administration
VPN
ITSM
ITIL
Incident Response
Root Cause Analysis
Method of Procedure
CWNA
RCWP
RCWA
CCNA
Fortinet NSE 4

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Jobs in Canada