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Added 10 mins ago
Specialist, Workforce Planning and Analytics
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
We are seeking an experienced Specialist, Workforce Planning and Analytics to lead our Workforce Planning team and optimize workforce performance across our Call Centre operations.
Added 10 mins ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) /Specialist, Designated Beauty Advisor - Tom Ford
Holt Renfrew
Montreal, QC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 10 mins ago
Senior Specialist, Account Management
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Specialist Account Management. Could It Be You?
Added 10 mins ago
D
IT Support Specialist
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly.…
Added 25 mins ago
B
Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
…related support functions to critically assess management and internal control processes, approving the nature, extent and timing of the audit, its execution and the formulation of…
Added 25 mins ago
AC
Early Careers: Bilingual Analyst, Health Solutions
Aon Corporation
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Support workflows across Health and Benefits, Global Benefits, Executive Benefits, analytics, operations and other specialist teams.
Added 25 mins ago
P
Event Management & Community Engagement Specialist
P&H
Winnipeg, MB · Cambridge, ON
- Full-time
We are seeking an Event Management & Community Engagement Specialist to join our corporate team. This role plans and executes corporate, industry, customer, employee, and community events…
Added 25 mins ago
AG
Bilingual CX Specialist
Amynta Group
Thornhill, ON · Toronto, ON
- Full-time
Reporting to the Manager, Customer Experience, the Customer Experience Specialist provides customer service and support to dealerships, contract holders, the National Sales Team, and…
Added 25 mins ago
RL
Quality Technician (Day Shift - 3 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
Document information on the computer in various databases and other internal programs; logs the non-conformities and when applicable generates quality concern notification
Added 39 mins ago
NB
Banking Advisor
National Bank of Canada
Kelowna, BC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 39 mins ago
HI
Business Developer
Hand In Hand Technologies
AB · Edmonton, AB
- Full-time
Understand customer requirements and work with the internal team on technical solutions and quotations.
Added 39 mins ago
B
Configuration Support Specialist
Brooksource
Mississauga, ON
- Up to $25 CAD / hour
- Contract
We are seeking a Systems Configuration Support Specialist to support the day-to-day maintenance, configuration, and optimization of critical business applications within a financial…
Added 39 mins ago
NB
CRM and Email Integrator
National Bank of Canada
Montreal, QC
- Full-time
…Performance team at National Bank means acting as a campaign specialist to strengthen our team dedicated to the integration of targeted communications, particularly emails via the…
Added 39 mins ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
…and risk strategies team at National Bank means acting as a specialist in credit risk management decision-making strategies. This position allows you to have a positive impact on our…
Added 40 mins ago
GS
Specialist III, Quality Assurance (Quality Systems)
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
…improving the lives of patients for generations to come. The Specialist III, Quality Assurance is an experienced Quality professional responsible for the administration, oversight,…
Added 40 mins ago
RM
Appeals Specialist
Regional Municipality of Peel
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- Other
…case reviews in response to applicant/recipient, external, internal, political and motions to change and represent the Region of Peel at appeal hearing and/or make recommendations regarding…
Added 54 mins ago
Social Media Specialist
SALT XC
Toronto, ON
The Social Media Specialist is an engaging communicator and detail-oriented writer - someone who is both creative and hyper-organized. They bring a strong understanding of social media…
Added 54 mins ago
Creator Specialist
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Toronto, ON
Strong communication skills, with comfort supporting creator and internal team communications.
Added 54 mins ago
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Réception des échantillons (Saint-Hyacinthe, QC)
Antech Diagnostics
Saint-Hyacinthe, QC · St. Hyacinthe, Quebec
- Full-time
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass…
Added 1 hour ago
VB
Accounts Payable Specialist
Vaco by Highspring
Toronto, ON · North York, ON
- $22 to $25 CAD / hour
- Full-time
Ensure customer satisfaction through professionalism when responding to internal and external vendors
Added 1 hour ago
VB
Accounts Payable Specialist
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- Full-time
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Added 1 hour ago
MC
Procurement and Contracts Specialist
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- $86,000 to $97,000 CAD / year
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Added 1 hour ago
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Industrial Projects Coordinator & Quotations Specialist
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
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Added 1 hour ago
Home Health Care - Specialist Rehab Product
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The Rehabilitation Product Specialist is an integral part of the Home Health Care team with a focus on the assessment, recommendation and sale of rehab and mobility equipment to Lawtons…
Added 1 hour ago
Procurement Specialist – Health & Personal Care
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Position: Procurement Specialist – Health & Personal Care

Bear Creek Developments

IT & Systems Specialist

Melbourne, QC, Canada

$46.00-$48.00 per hour · Full-time

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Job details

Pay: $46.00-$48.00 per hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

IT & Systems Specialist

About Us:

We’re a proudly family-owned business based on the Chippewas of the Thames First Nation, with a growing portfolio of diverse business operations including a fuel blending facility, gas stations, and a sports and entertainment complex. We are entering a period of growth and modernization and investing in building stronger internal systems and processes to improve efficiency, accountability, and service to our community.

As we grow, we recognize the need to develop the IT infrastructure that is required to support our operations, improve efficiency, and prepare for the future.

We’re looking for someone that is a hands-on problem solver who can support us where we are today while establishing the IT infrastructure to better support our current operations and future growth.

Main Purpose of the Job:

The IT & Systems Integration Specialist is responsible for the day-to-day coordination, support, and continuous improvement of technology and business systems across multiple small business entities, collectively employing fewer than 50 people.

As the primary internal point of contact for technology, the role provides hands-on support to staff, coordinates with external technology and software providers, manages technology assets and software licenses, and ensures employees have the equipment, access, and systems required to perform their roles effectively.

A key focus of the position is identifying opportunities to streamline and integrate the software used across the organization. The IT & Systems Integration Specialist works closely with operations and leadership to understand business processes, identify inefficiencies, and implement practical technology solutions, including point-of-sale, inventory, administrative, and storefront systems.

This role requires a hands-on problem solver who is comfortable troubleshooting everyday technology issues while also looking at the bigger picture of how systems can work better together within a growing, multi-entity business.

Duties and Responsibilities:

Day-to-Day IT & Technical Support

Act as the primary internal point of contact for day-to-day technology and systems support across all business entities.
Troubleshoot common hardware, software, connectivity, account, printer, device, and system issues.
Respond to staff technology requests and coordinate timely resolution of issues.
Determine when issues can be resolved internally and when escalation to an external provider, vendor, or software support service is required.
Act as the primary liaison with external IT providers and technical support services.
Track recurring technical issues and identify opportunities for permanent solutions or process improvements.
Maintain clear documentation for commonly used systems, troubleshooting procedures, and technology processes.
Coordinate technology requirements for new employees and ensure required equipment and system access are available for their start date.
Set up computers, devices, email, user accounts, software, permissions, and other technology required for individual positions.
Configure and prepare company-issued equipment for employees.
Provide basic system orientation and technology support during onboarding.
Coordinate changes to system access when employees transfer positions or responsibilities.
Promptly disable or remove access and recover company technology when employees leave the organization.
Maintain appropriate records of equipment issued to employees and system access provided.
Support staff in effectively using company technology, systems, and software.

Systems Integration & Operational Support

Review existing software, systems, and workflows to identify opportunities for improved efficiency, integration, and cost savings.
Research, recommend, and implement practical technology solutions across multiple business entities.
Support point-of-sale, inventory, storefront, and other operational systems, including troubleshooting, configuration, updates, and testing.
Coordinate system implementations, integrations, and improvements while reducing manual processes and duplicate data entry.
Support technology setup for new locations, equipment, and users, ensuring consistent processes across the organization.

Software, Accounts & Technology Asset Management

Maintain accurate records of software, subscriptions, licenses, user accounts, renewal dates, and associated costs.
Manage user access, software renewals, and license allocation while identifying opportunities to consolidate services and reduce costs.
Track company technology assets, including equipment assignments, locations, warranties, and replacement schedules.
Coordinate technology purchases, repairs, upgrades, equipment recovery, and disposal.
Maintain appropriate administrative access and documentation for critical company systems.

Vendor, Website & Technical Coordination

Act as the primary internal contact for technology vendors, software providers, help desks, and external IT services.
Troubleshoot technical issues, manage support requests, and coordinate resolutions with external providers.
Maintain vendor records, service agreements, and support information while monitoring service quality.
Complete routine website updates and coordinate complex changes, technical issues, and development with external providers.
Monitor website functionality, manage digital platform access, and support updates to online business listings.

Team Support

Build strong working relationships with employees across multiple entities and locations to understand technology and system requirements.
Provide practical, patient, and solutions-focused technology support to staff with varying levels of technical experience.
Prioritize technology issues based on urgency and operational impact.
Maintain confidentiality and appropriately safeguard company, employee, customer, and system information.
Support other technology and systems priorities as required.

Qualifications:

Post-secondary education in Information Technology, Computer Systems, Business Systems, or a related field, or an equivalent combination of education and practical experience.
Minimum 3 years of experience in a small business environment encompassing hands-on IT support, technology needs assessment and scoping, technical project management, and systems implementation.
Experience administering software, licenses, subscriptions, and technology assets, including equipment setup, tracking, and maintenance.
Experience working with external IT providers, software vendors, and technical consultants.
Experience with point-of-sale systems, inventory management systems, or retail technology is considered an asset.
Experience with website administration and coordination with external web developers is considered an asset.
Strong technical skills in troubleshooting hardware, software, connectivity, user accounts, and business systems.
Strong organizational and problem-solving skills, with the ability to work independently, manage competing priorities, and follow through on projects.
Strong interpersonal and communication skills with the ability to explain technical issues in clear, practical terms.
Demonstrated ability to balance immediate operational demands with longer-term priorities. Comfortable working independently as the primary internal resource responsible for technology and systems.
Valid driver's license and ability to travel between business locations as required.

Job Information:

On-site
Flexibility for hybrid work once established
$46.00-$48.00 per hour
Permanent full-time
Starts as soon as possible
Employer paid benefits

What to Include in your Application:

Job reference number: 26-012
Cover letter
Resume

Artificial Intelligence: we do not use AI to screen, assess, or select candidates.

We thank all applicants who apply, but only applicants interviewed will be acknowledged.

Applicants selected for an interview will be advised whether a hiring decision has been made within the timeframe required under the Employment Standards Act, 2000.

We are an equal opportunity employer committed to a diverse and inclusive workplace for everyone. Accommodations are available throughout the recruitment process. If you are contacted for an interview, please advise us of any accommodations that may be required. This information will be treated confidentially and only used for the purpose of providing an accessible recruitment experience.

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More about this job

Responsibilities

Provide hands-on technology support across multiple business entities, including troubleshooting, employee onboarding and offboarding, account and equipment management, and coordination with external IT providers. Assess and improve business systems and workflows, support operational platforms such as point-of-sale and inventory systems, and manage technology vendors, licenses, assets, and routine website updates.

Requirements

Requires post-secondary education in IT, computer systems, business systems, or a related field, or equivalent education and practical experience, plus at least three years of relevant small-business experience. Candidates should have strong troubleshooting, systems implementation, asset and software administration, vendor coordination, organizational, and communication skills; retail technology and website administration experience are assets, and a valid driver's license is required.

Skills

IT Support
Hardware and Software Troubleshooting
Systems Integration
Technical Project Management
Point-of-Sale Systems
Inventory Management Systems
Software and License Administration
Technology Asset Management
User Account and Access Management
Vendor Coordination
Website Administration
System Implementation
Process Improvement
Technical Documentation
Problem-Solving
Communication

Benefits

Employer-Paid Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Hardware
Software
Connectivity
User Accounts
Point-of-Sale Systems
Inventory Management
Storefront Systems
Business Systems
Systems Integration
Software Licenses
Subscriptions
Technology Assets
Vendor Management
Website Administration
Digital Platforms
Employee Onboarding
Access Management
Technical Project Management
System Implementation
Process Improvement
Troubleshooting
Equipment Setup
Technical Documentation
Retail Technology

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