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Added 18 mins ago
CI
Quality Control Inspector
Calian in Space & Technology
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 1 hour ago
M
Safety Risk Specialist
Metrolinx
Canada
- Full-time
Our Engineering and Safety Division is currently looking for a Safety Risk Specialist. This role is crucial for managing the organization's safety risks to ensure the protection of…
Added 1 hour ago
Senior Specialist, Account Management
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Specialist Account Management. Could It Be You?
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RL
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Romet Limited
ON · Mississauga, ON
- Full-time
…will be forward looking and thrive in a culture of continuous…
Added 1 hour ago
B
Procurement Specialist
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Halifax, NS
- Full-time
The Procurement Specialist is responsible for collaborating with Procurement Managers on a multitude of Procurement projects ranging from RFXs, contract management reviews and other supply…
Added 2 hours ago
B
Configuration Support Specialist
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Mississauga, ON
- Up to $25 CAD / hour
- Contract
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Added 2 hours ago
RM
Appeals Specialist
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Added 2 hours ago
KD
Temporary Part-Time HRIS Specialist (5 months)
Karis Disability Services
Waterloo, ON
- Part-time
Karis Disability Services is seeking a detail-oriented and collaborative Human Resources Information System (HRIS) Specialist to support and enhance our HR systems and processes. This role…
Added 2 hours ago
CM
IT Support Specialist
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- Full-time
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Added 3 hours ago
BH
Construction Manager 3
BC Hydro
Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
…including adherence/ development of standards; development and maintenance of supplier relationships, First Nations relationships and stakeholder…
Added 3 hours ago
D
UI Designer, Research and marketing
Desjardins
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- Full-time
…work through your initiatives and projects. You serve as a specialist advisor for the design, development and project teams regarding the content and visual identity of products. You…
Added 3 hours ago
CM
IT Support Specialist
CASA Mental Health
AB
- $30.05 to $37.23 CAD / hour
- Full-time
Assist with the configuration, maintenance and continuous improvement of the IT ticketing system and related processes.
Added 4 hours ago
GZ
Yardi Specialist
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Montreal, QC
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Added 4 hours ago
SI
International Trades Specialist
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Added 4 hours ago
Senior Talent Acquisition Specialist
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Monitor and analyze recruitment metrics, identifying opportunities for continuous improvement and increased process efficiency.
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AP
Senior Corrugated Reliability Engineer
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Human Resources - Senior Health & Safety Specialist
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The Senior Health & Safety Specialist will be responsible for leading the implementation, oversight, and continuous improvement of workplace health and safety programs.
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S
Proposal Specialist
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Proposal Specialist, you'll play a key role in developing competitive, customer-focused proposals that drive business growth. Working collaboratively with cross-functional teams,…
Added 5 hours ago
Specialist, Railway Infrastructure
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Ottawa, ON
His or her involvement, both in the office and in the field, will be primarily related to the monitoring and improvement of railway infrastructure for specialties such as main tracks,…
Added 5 hours ago
E
Business Continuity Specialist
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Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
The Business Continuity Specialist will be responsible for the implementation, maintenance, and performance of EPC’S Operational Resilience Program and its supporting functions.
Added 5 hours ago
M
Senior Specialist, Network Operations (Incident Control)
Metrolinx
Canada
- Full-time
The NOC Incident Control team is seeking a Senior Specialist to coordinate and support incident response activities across the Metrolinx operating network. This role is responsible for…
Added 5 hours ago
D|
Process Specialist-Compounding
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- Full-time
We’re hiring a Process Specialistto focus on designing, optimizing, and troubleshooting end-to-end manufacturing processes and equipment by leveraging lean principles, automation, and…
Added 5 hours ago
BC
IT & Systems Specialist
Bear Creek Developments
Melbourne, QC
- Full-time
The IT & Systems Integration Specialist is responsible for the day-to-day coordination, support, and continuous improvement of technology and business systems across multiple small business…
Added 5 hours ago
GZ
Yardi Specialist
Gestion Zagora
Montreal, QC
- Full-time
…Yardi pour l’entreprise et sera responsable du soutien, de la maintenance et de l’optimisation de la plateforme à l’échelle de notre…
Added 5 hours ago
C
SR. SPECIALIST - PAYROLL, BENEFITS, PENSION
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Identify any areas of improvement within pension processes, develop relevant solutions, and lead the implementation of new processes and systems updates.

Bear Creek Developments

IT & Systems Specialist

Melbourne, QC, Canada

$46.00-$48.00 per hour · Full-time

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Job details

Pay: $46.00-$48.00 per hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

IT & Systems Specialist

About Us:

We’re a proudly family-owned business based on the Chippewas of the Thames First Nation, with a growing portfolio of diverse business operations including a fuel blending facility, gas stations, and a sports and entertainment complex. We are entering a period of growth and modernization and investing in building stronger internal systems and processes to improve efficiency, accountability, and service to our community.

As we grow, we recognize the need to develop the IT infrastructure that is required to support our operations, improve efficiency, and prepare for the future.

We’re looking for someone that is a hands-on problem solver who can support us where we are today while establishing the IT infrastructure to better support our current operations and future growth.

Main Purpose of the Job:

The IT & Systems Integration Specialist is responsible for the day-to-day coordination, support, and continuous improvement of technology and business systems across multiple small business entities, collectively employing fewer than 50 people.

As the primary internal point of contact for technology, the role provides hands-on support to staff, coordinates with external technology and software providers, manages technology assets and software licenses, and ensures employees have the equipment, access, and systems required to perform their roles effectively.

A key focus of the position is identifying opportunities to streamline and integrate the software used across the organization. The IT & Systems Integration Specialist works closely with operations and leadership to understand business processes, identify inefficiencies, and implement practical technology solutions, including point-of-sale, inventory, administrative, and storefront systems.

This role requires a hands-on problem solver who is comfortable troubleshooting everyday technology issues while also looking at the bigger picture of how systems can work better together within a growing, multi-entity business.

Duties and Responsibilities:

Day-to-Day IT & Technical Support

Act as the primary internal point of contact for day-to-day technology and systems support across all business entities.
Troubleshoot common hardware, software, connectivity, account, printer, device, and system issues.
Respond to staff technology requests and coordinate timely resolution of issues.
Determine when issues can be resolved internally and when escalation to an external provider, vendor, or software support service is required.
Act as the primary liaison with external IT providers and technical support services.
Track recurring technical issues and identify opportunities for permanent solutions or process improvements.
Maintain clear documentation for commonly used systems, troubleshooting procedures, and technology processes.
Coordinate technology requirements for new employees and ensure required equipment and system access are available for their start date.
Set up computers, devices, email, user accounts, software, permissions, and other technology required for individual positions.
Configure and prepare company-issued equipment for employees.
Provide basic system orientation and technology support during onboarding.
Coordinate changes to system access when employees transfer positions or responsibilities.
Promptly disable or remove access and recover company technology when employees leave the organization.
Maintain appropriate records of equipment issued to employees and system access provided.
Support staff in effectively using company technology, systems, and software.

Systems Integration & Operational Support

Review existing software, systems, and workflows to identify opportunities for improved efficiency, integration, and cost savings.
Research, recommend, and implement practical technology solutions across multiple business entities.
Support point-of-sale, inventory, storefront, and other operational systems, including troubleshooting, configuration, updates, and testing.
Coordinate system implementations, integrations, and improvements while reducing manual processes and duplicate data entry.
Support technology setup for new locations, equipment, and users, ensuring consistent processes across the organization.

Software, Accounts & Technology Asset Management

Maintain accurate records of software, subscriptions, licenses, user accounts, renewal dates, and associated costs.
Manage user access, software renewals, and license allocation while identifying opportunities to consolidate services and reduce costs.
Track company technology assets, including equipment assignments, locations, warranties, and replacement schedules.
Coordinate technology purchases, repairs, upgrades, equipment recovery, and disposal.
Maintain appropriate administrative access and documentation for critical company systems.

Vendor, Website & Technical Coordination

Act as the primary internal contact for technology vendors, software providers, help desks, and external IT services.
Troubleshoot technical issues, manage support requests, and coordinate resolutions with external providers.
Maintain vendor records, service agreements, and support information while monitoring service quality.
Complete routine website updates and coordinate complex changes, technical issues, and development with external providers.
Monitor website functionality, manage digital platform access, and support updates to online business listings.

Team Support

Build strong working relationships with employees across multiple entities and locations to understand technology and system requirements.
Provide practical, patient, and solutions-focused technology support to staff with varying levels of technical experience.
Prioritize technology issues based on urgency and operational impact.
Maintain confidentiality and appropriately safeguard company, employee, customer, and system information.
Support other technology and systems priorities as required.

Qualifications:

Post-secondary education in Information Technology, Computer Systems, Business Systems, or a related field, or an equivalent combination of education and practical experience.
Minimum 3 years of experience in a small business environment encompassing hands-on IT support, technology needs assessment and scoping, technical project management, and systems implementation.
Experience administering software, licenses, subscriptions, and technology assets, including equipment setup, tracking, and maintenance.
Experience working with external IT providers, software vendors, and technical consultants.
Experience with point-of-sale systems, inventory management systems, or retail technology is considered an asset.
Experience with website administration and coordination with external web developers is considered an asset.
Strong technical skills in troubleshooting hardware, software, connectivity, user accounts, and business systems.
Strong organizational and problem-solving skills, with the ability to work independently, manage competing priorities, and follow through on projects.
Strong interpersonal and communication skills with the ability to explain technical issues in clear, practical terms.
Demonstrated ability to balance immediate operational demands with longer-term priorities. Comfortable working independently as the primary internal resource responsible for technology and systems.
Valid driver's license and ability to travel between business locations as required.

Job Information:

On-site
Flexibility for hybrid work once established
$46.00-$48.00 per hour
Permanent full-time
Starts as soon as possible
Employer paid benefits

What to Include in your Application:

Job reference number: 26-012
Cover letter
Resume

Artificial Intelligence: we do not use AI to screen, assess, or select candidates.

We thank all applicants who apply, but only applicants interviewed will be acknowledged.

Applicants selected for an interview will be advised whether a hiring decision has been made within the timeframe required under the Employment Standards Act, 2000.

We are an equal opportunity employer committed to a diverse and inclusive workplace for everyone. Accommodations are available throughout the recruitment process. If you are contacted for an interview, please advise us of any accommodations that may be required. This information will be treated confidentially and only used for the purpose of providing an accessible recruitment experience.

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More about this job

Responsibilities

Provide hands-on technology support across multiple business entities, including troubleshooting, employee onboarding and offboarding, account and equipment management, and coordination with external IT providers. Assess and improve business systems and workflows, support operational platforms such as point-of-sale and inventory systems, and manage technology vendors, licenses, assets, and routine website updates.

Requirements

Requires post-secondary education in IT, computer systems, business systems, or a related field, or equivalent education and practical experience, plus at least three years of relevant small-business experience. Candidates should have strong troubleshooting, systems implementation, asset and software administration, vendor coordination, organizational, and communication skills; retail technology and website administration experience are assets, and a valid driver's license is required.

Skills

IT Support
Hardware and Software Troubleshooting
Systems Integration
Technical Project Management
Point-of-Sale Systems
Inventory Management Systems
Software and License Administration
Technology Asset Management
User Account and Access Management
Vendor Coordination
Website Administration
System Implementation
Process Improvement
Technical Documentation
Problem-Solving
Communication

Benefits

Employer-Paid Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Hardware
Software
Connectivity
User Accounts
Point-of-Sale Systems
Inventory Management
Storefront Systems
Business Systems
Systems Integration
Software Licenses
Subscriptions
Technology Assets
Vendor Management
Website Administration
Digital Platforms
Employee Onboarding
Access Management
Technical Project Management
System Implementation
Process Improvement
Troubleshooting
Equipment Setup
Technical Documentation
Retail Technology

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