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Added 7 mins ago
Service and Program Staff - Ticket Staff - Lively Ski Hill
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
…this position is responsible to provide front-line customer service in a designated leisure program and/or…
Added 7 mins ago
Program Instructor - Ski/Snowboard Instructors
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 9 mins ago
Delivery Account Operations Associate - Site Lead
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The Print Operations – Site Lead reporting to the Services Delivery Manager, serves as the primary on site representative at a designated customer location, ensuring seamless daily service…
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Full-time
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Inside Counter Sales
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Halifax, NS
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Achieve personal / store sales goals and service objectives
Added 23 mins ago
Employee Insurance Coordinator - Human Resources Technician 2
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Saint-Paul, NB · St.-Paul, NB
Full-time
Bargaining Unit/Union: 207 - Technical/AFSCME
Added 25 mins ago
Associate, Mechanical
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Added 1 hour ago
Responsable de compte
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Technical Inside Sales Representative
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Logistics Coordinator - Temporary Assignment
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ScotiaMcLeod Administrative Associate
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Winter Supervisor, Maintenance (Beechville/Bedford)
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You provide direction, technical support, and daily supervision, all the while monitoring and maintaining department levels of service. You will assist in the planning and coordination of…
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Technical representative - Team sports, ski & bike
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We are looking for someone with a passion for sports to join our team as a Technical Representative to work with our Field sales representatives on the territory of BC for our team sports,…
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Technicien de maintenance en véhicules lourds diesel
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Ottawa, ON · Vanier, ON
Full-time
Le Technicien III doit être capable d'effectuer la majorité des tâches de maintenance lourde et de service sur les véhicules Ryder avec un minimum de soutien. Il travaille avec l'aide d'un…
Added 2 hours ago
310T or 310J Licensed Diesel Technician
Impact Fulfillment Services
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Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 2 hours ago
Diesel Apprentice - Technician II
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…assistance of a T3, T4, TIC, SS or SM, when performing highly technical and superior diagnostic type repairs. Task assignments are directed by shop management to encourage development in a…
Added 2 hours ago
310T Diesel Mechanic
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London, ON
Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 3 hours ago
310T Licensed Diesel Mechanic Technician
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Other support duties as required to support operations. These could include but are not limited to Service Island support.

BEARCOM CANADA CORP

Customer Service Representative Grande Prairie AB

11213 97 Avenue, Grande Prairie, AB, T8V 5N5, Canada

Pay: $21 to $25 CAD / hour
Experience: 40+ Years Industry-Leading Experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Details: Job Location: Grande Prairie - Grande Prairie, AB T8V 5N5, Salary Range: $21.00 - $25.00 Hourly, About BearCom: Largest Distributor of Wireless Voice, Data, and Video Solutions in North America 40+ Years Industry-Leading Experience Partnerships with Motorola, JVC Kenwood, Avigilon, and more 75+ Branches Across North America with U.S. HQ in Dallas, TX As a Customer Service Representative, you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom, with the result being to obtain more business from the customer through satisfaction! Responsibilities: Responsible for answering and responding to incoming customer calls/inquiries. Respond to correspondence that may come through via e-mail and/or fax. Verifying the accuracy of packing slips for orders being processed. Quality Control for accuracy of product pulled being on customers’ order. Assists customers and troubleshoots questions, issues, complaints, inquiries related to products and services sold, repairs, and/or order status. Often requires extensive research and interaction with various departments to resolve problems. Handle shipping and track customer shipments. Work with multiple carriers via phone, internet, etc. Performs other general office duties as required. That may include receptionist duties, order entry, collections, or QC checking. May be asked to participate in special projects related to department. Preferred Qualifications: Must be PC literate and familiar with the Internet. Ability to interpret policies and procedures. Good aptitude in solving customer service issues. Exercises professional telephone procedures and e-mail correspondence skills. Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the remaining members of the Operations team. Multitask oriented. Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment. Operational knowledge of major office equipment. Must be available to work Monday - Friday, 8am to 5pm. Position reports directly to General Manager. Background checks are part of the hiring process, which may also include a Motor Vehicle Check. Benefits: BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications. You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Company Matched RRSP Plan Employee Referral Bonus Tuition Reimbursement On-site parking Company Recognition Program BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need. Qualifications: Must be PC literate and familiar with the Internet. Ability to interpret policies and procedures. Good aptitude in solving customer service issues. Exercises professional telephone procedures and e-mail correspondence skills. Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the remaining members of the Operations team. Multitask oriented. Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment. Operational knowledge of major office equipment. Must be available to work Monday - Friday, 8am to 5pm. Position reports directly to General Manager. Background checks are part of the hiring process, which may also include a Motor Vehicle Check. Benefits: BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications. You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Company Matched RRSP Plan Employee Referral Bonus Tuition Reimbursement On-site parking Company Recognition Program

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More about this job

Responsibilities

The Customer Service Representative will manage incoming customer inquiries via phone, email, and fax while troubleshooting product and service issues. They are also responsible for order processing, quality control of packing slips, and coordinating shipping logistics.

Requirements

Candidates must be PC literate, proficient with the internet, and possess strong communication and problem-solving skills. The role requires the ability to multitask, work effectively within a team, and maintain a professional demeanor during customer interactions.

Skills

Customer service
Communication
Troubleshooting
Order entry
Quality control
Data entry
Shipping
Inventory tracking
Multitasking
Telephone etiquette
Email correspondence
PC literacy
Office equipment operation
Problem solving
Teamwork

Benefits

Medical insurance
Dental insurance
Vision insurance
Family insurance
EFAP virtual healthcare
Long-term disability insurance
Employee life insurance
Dependent life insurance
Paid vacation
Paid time off
Company matched RRSP plan
Employee referral bonus
Tuition reimbursement
On-site parking
Company recognition program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Wireless Solutions
Order Processing
Quality Control
Shipping
Logistics
Troubleshooting
Data Entry
Office Administration
Motorola
JVC Kenwood
Avigilon
RRSP
Telephone Procedures
Inventory Management
PC Literacy
Collections
Receptionist Duties

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