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Added 14 mins ago
Clinic Experience Associate
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Full-time
CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our…
Added 28 mins ago
Finance Analyst III
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Contract
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Added 28 mins ago
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Full-time
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Apply through this link: Warehouse Associate - WEICON GmbH & Co. KG
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Bed Bath & Beyond

Mall Store Store Manager (Endy) - Carrefour Laval

Laval, QC, Canada

Job type: Full-time
Experience: At least 2+ years' sales experience, a record of strong store sales and demonstrated performance
Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

Endy is a Canadian e-commerce company that sells sleep products online. Founded in 2015, Endy primarily operates as an online storefront, with their main headquarters in Toronto and is one of Canada's largest direct online-only mattress stores. The brand’s mission -- to help all Canadians get a better night’s sleep -- extends beyond its customers. Endy has donated thousands of mattresses since launch to families and individuals in need across the country. In 2018, Endy was acquired by Sleep Country Canada and with thousands of 5-star customer reviews, Endy has continued to build a brand based on customer obsession and product innovation.

In this current open role, you will:

Drive the growth and strategic initiatives as well as maximizing the sales efficiency and revenue potential of Sales Associates
Motivate and provide clear direction, priorities and communication to the team so that goals and objectives are achieved
Be responsible for the P&L performance, monitoring and assessing inventory levels
Enhance the customer experience through building relationships and connecting them to our brand and brand values
Addressing any escalated customer inquiries
Manage, coach, train and develop the sales team and foster an environment of inspiration and empowerment
Maintain staffing schedules and being responsive to any changes in business or traffic trends
Ensure store standards are met (ie., health and safety, product presentation, replenishment, store housekeeping)
Provide best-in-class customer experience, helping customers with their inquiries

The Qualifications and Experience we like to see:

At least 2+ years' sales experience, a record of strong store sales and demonstrated performance
Excel in a team selling environment
Ambitious, charismatic and passionate about people and sales
A strong business acumen with the ability to achieve sales and deliver a great customer service experience
Demonstrated leadership skills in motivating and developing a sales team
Excellent interpersonal, communication, problem-solving time management and organizational skills
Ability to develop strong relationships and trust with both internally and externally
Tech savvy; it is an asset if knowledgeable in Mac and Google Suite systems, Zendesk or other help desk system, familiarity with Shopify or online store management systems
Available to work days, evenings and weekends

Why members of our Sales team love here:

This is a current open full-time industry leading position that offers a base salary plus competitive commission as well as monetary bonuses for meeting monthly targets. There are no limits to your earning potential
No caps on Commission; Monetary Bonuses.
Diverse and inclusive work environment
We will invest in you and provide extensive sales training on our products and services
Access to training and development platforms
Full medical, dental benefits and a Deferred Profit Sharing Program
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
Tuition Reimbursement Program that covers professional AND personal development
Long service awards, celebrations and other social events
Associate Referral Program
Paid day off to volunteer at your local charity of choice
Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Additional Information:

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.

Apply About employer

More about this job

Responsibilities

Lead the store team to achieve sales goals, grow revenue, manage profit and loss performance, and monitor inventory. Coach and develop sales associates, maintain staffing and store standards, and deliver a strong customer experience by building relationships and resolving escalated inquiries.

Requirements

Requires at least two years of sales experience, a record of strong store sales, and demonstrated ability to lead and develop a sales team. Candidates should have strong communication, interpersonal, organizational, and problem-solving skills, business acumen, and availability to work days, evenings, and weekends; familiarity with Mac, Google Suite, Zendesk, or Shopify is an asset.

Skills

Sales Leadership
Team Motivation
Sales Performance Management
Profit and Loss Management
Inventory Management
Customer Experience
Customer Relationship Building
Customer Issue Resolution
Coaching and Training
Staff Scheduling
Store Operations
Product Presentation
Communication
Problem-Solving
Time Management
Business Acumen

Benefits

Competitive Commission
Monetary Bonuses
Medical Benefits
Dental Benefits
Deferred Profit Sharing Program
Wellness Credit
Associate Discount Program
Tuition Reimbursement
Long Service Awards
Social Events
Associate Referral Program
Paid Volunteer Day
Sales Training
Training and Development Platforms

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Store Management
Sales Associates
Sales Growth
Sales Efficiency
Revenue
Profit and Loss
Inventory Levels
Customer Experience
Customer Service
Team Selling
Sales Training
Staff Scheduling
Store Standards
Health and Safety
Product Presentation
Replenishment
Store Housekeeping
Mac
Google Suite
Zendesk
Shopify
Online Store Management
Mattresses
Sleep Products

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