Find work in Canada.

618,002 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Segment Interface Manager
Bechtel Corporation
Toronto, ON
Extraordinary teams building inspiring projects:
Added 33 mins ago
T
Gestionnaire en génie logiciel (Expériences interactives) | Software Engineering Manager (Interactive Experiences)
TAIT
Montreal, QC
- Full-time
Added 1 hour ago
FO
Commercial Restoration and Construction Site Superintendent - Disaster Property Restoration
First Onsite Property Restoration
Ottawa, ON
- Full-time
…quality and client satisfaction? If that sounds like you, our Commercial Superintendent role could be the opportunity you've been looking for! You'll oversee field operations for commercial…
Added 1 hour ago
Project Design Specialist
State Window Corporation
Vaughan, ON
…balcony railing systems each tailored for high-rise condominium projects. We are honored to have been recognized as one of Canada’s Best Managed Companies for the last 5…
Added 1 hour ago
CE
Architectural Team Lead - Entitlements
Colliers Engineering & Design
ON · UNAVAILABLE, Ontario
- Full-time
…representatives, leading the Feasibility, Design, and Development of commercial retail projects, with your primary focus on new warehouses across various Canadian locations.…
Added 1 hour ago
DW
Project Manager
Design Works Engineering
Toronto, ON
- Full-time
You've got energy to spare, and you do your best work at a fast pace. You're the person who keeps projects on track - who knows the scope, the fee and the deadline, and makes sure everyone…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
…products and sustainable solutions to support residential, commercial, and infrastructure projects across the…
Added 1 hour ago
FC
Senior Design Manager
FCC Construcción
Toronto, ON
- Full-time
Lead and oversee the Engineering during construction scope, providing support to the linewide technical manager in all commercial, staff and contractual aspects.
Added 1 hour ago
DC
Team Leader, Deployed Operations
Defence Construction Canada
Ottawa, ON
- Full-time
Access to the sites is either by CAF service flight or commercial flight.
Added 1 hour ago
C
Maintenance Manager
Civeo
AB · Edmonton International Airport
- Full-time
…warehouses, offices, and site infrastructure. The Maintenance Manager will lead a skilled team, manage maintenance budgets and projects, drive continuous improvement initiatives, and ensure…
Added 2 hours ago
H
Civil Engineer
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
…The project mix is varied across building and infrastructure projects, including new residential and commercial developments, data centers, health facilities, industrial and waste…
Added 3 hours ago
W
Project Engineer
Worley
Vancouver, BC
- Full-time
…headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and…
Added 3 hours ago
RB
Associate Director, Wholesale & Commercial Credit Risk
Royal Bank of Canada
Toronto, ON
- Full-time
Commercial & Wholesale Credit Risk provides independent risk assessment and adjudication for RBC’s large corporate clients. In the Associate Director role, you will be responsible for…
Added 4 hours ago
OE
Electrical Foreperson
OZZ Electric Inc.
Port Coquitlam, BC
- $120,000 to $150,000 CAD / year
- Full-time
…need for over 30 years. At OZZ we specialize in large-scale projects, high profile design-build work, retrofit applications, and clean energy solutions. Providing full service in the…
Added 4 hours ago
FB
Project Manager - Utility Construction
Forbes Bros. Group of Companies
AB · Edmonton, AB
- Full-time
The Project Manager leads utility infrastructure projects, including distribution rebuilds, substation construction, and transmission upgrades. You will guide delivery from early contractor…
Added 5 hours ago
H
Lead Field Service Technician
Honeywell
Hamilton, ON
- Full-time
…security systems with the opportunity to work on a range of commercial and government buildings, healthcare facilities, airports and correction facilities. In this role you will help our…
Added 5 hours ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
Toronto, ON
- Full-time
Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly…
Added 5 hours ago
LN
Support Engineer - Maintainability & LCC
LGM North America
Toronto, ON
- Full-time
…by technical challenges, we are involved in numerous major projects - particularly in public transit - that will have a profound impact on sustainable mobility in…
Added 5 hours ago
T
Relationship Manager
TD
Peterborough, ON · Oshawa, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 5 hours ago
HD
Affiliate & Creator Growth Manager
Hadley Designs
Remote, Canada
- $75,000 to $125,000 CAD / year
- Remote
We're looking for an Affiliate & Creator Growth Manager who can turn that opportunity into a scalable, profitable growth engine across TikTok Shop, Amazon, Shopify, Facebook, Instagram, and…
Added 6 hours ago
AS
Sr Technical Supply Chain / WMS / Distro PM x2
Apex Systems
Mississauga, ON
- $80 to $100 CAD / hour
- Full-time
The Project Manager will operate within a fast-paced, delivery-focused environment, responsible for driving end-to-end execution, ensuring alignment across stakeholders, and maintaining…
Added 6 hours ago
OT
Architecture & Design Sales Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
Develop and execute sales strategies to strengthen Olympia's presence within the A&D community and secure product specifications for commercial and residential projects.
Added 6 hours ago
J
Commercial Manager
Jacobs
Toronto, ON
- $160,000 to $210,000 CAD / year
- Full-time
We are seeking an experienced Commercial Manager to join our Program Management and Infrastructure team. The successful candidate will provide commercial leadership on major infrastructure…
Added 6 hours ago
S
OFFICE AND ADMINISTRATIVE ASSISTANT
Strand
Vancouver, BC
- Full-time
…buildings, single family communities, office towers, and industrial projects, as well as providing financing to developers for residential and commercial developments throughout North…
Added 6 hours ago
TS
Senior Project Manager
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
The Senior Project Manager will take overall responsibility for the planning and delivery of assigned projects, including financial performance, schedule, contracts, client relationships,…

Beem Credit Union

Member Insight Manager

Burnaby, BC, Canada
BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Beem Credit Union: Banking for every journey

Beem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we’ve united to create a financial partner that offers both digital ease and people-first service.

Our mission is clear: financial wellness for all. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.

As one of BC’s largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration.

If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.

Learn more: www.beemcreditunion.ca

What this role is all about:

Sitting within the Analytics CoE, the Member Insight Manager will lead the evolution of Beem’s qualitative insight capability and help create a more complete understanding of our members; connecting what they do with why they do it, what they experience, and what they need. That understanding informs strategic planning, product development, segmentation and member experience decisions, and supports executive decision-making and enterprise priorities.

This is an opportunity to move beyond a traditional project-based research model and build a connected, proactive insight capability. The role will bring together research and ongoing member listening, make existing insight more accessible and reusable, and progressively connect qualitative insight with Beem’s quantitative analytics and member data. It will also continue to run Beem’s established member measurement programs and keep research aligned to enterprise planning cycles.

The role will build internal research capability, lay the foundations for an organizational insight base, and help make sure member understanding is consistently turned into better business decisions, priorities and outcomes.

This role is open to a hybrid working arrangement. While we will accept applications from elsewhere in Canada, we anticipate filling this role with a candidate located in British Columbia.

What you’ll do:

Lead Beem’s Qualitative Insight Capability and Strategy

Lead Beem’s qualitative insight capability within the Analytics CoE, shifting from individual research projects toward an accumulating, reusable body of insight
Design and maintain an enterprise research roadmap aligned to strategic pillars and emerging market dynamics
Prioritize research initiatives based on business impact, strategic relevance, and organizational needs
Ensure research outputs are decision-oriented, timely, and aligned to enterprise planning cycles

Build and Manage the Organizational Insight Base

Work toward a searchable, reusable insight base by bringing existing research, member listening and other qualitative sources together
Establish and maintain a consistent taxonomy for tagging and retrieving qualitative evidence
Draw on ongoing member listening (such as NPS, complaints, and contact centre and digital feedback) alongside formal research, and identify themes, patterns and emerging signals across sources
Share research insights across the organization to build institutional awareness of member and market trends
Own and evolve the Executive Insights channel so it draws increasingly on Beem’s own member insight alongside external context
Help assess existing technology capabilities and define the business requirements for technology that could store, search and connect qualitative insight (for example experience management and voice-of-member platforms such as Qualtrics, and CRM), working with Analytics, Data and Technology, as the capability matures

Member & Market Intelligence

Lead retail and business member measurement programs and other qualitative and quantitative research initiatives.
Produce concise research briefs highlighting market trends, member behaviors, competitive positioning, and economic signals.
Translate qualitative evidence and findingsinto clear “implications for Beem” and recommended actions
Maintain ongoing awareness of industry, regulatory, and macroeconomic developments

Integrate Qualitative and Quantitative Insight

Partner with Strategy, Analytics, Product, Marketing, and Innovation teams to support business cases, segmentation validation, and growth initiatives
Partner closely with Analytics and Data to combine qualitative insight with quantitative evidence, connecting what members say and experience with what Beem knows about their segments, behaviours and outcomes
Work with Analytics to translate the combined picture on priority business questions into clear recommendations for senior stakeholders. The initial focus is a small number of priority questions, with the scope expected to grow as the CoE matures
Provide research input to Executive and Board planning forums as required
Contribute qualitative expertise to broader Analytics CoE priorities and strategic business questions

Improve Insight Intake and Research Discipline

Using the Analytics CoE’s intake process, start with the business decision or outcome to be informed, and check what Beem already knows, qualitative and quantitative, before commissioning new research
Challenge requests where existing evidence can answer the question, or where new insight would not change the decision

Build Internal Research Capability and Manage Partners

Manage relationships with external research partners and ensure quality, methodological rigor, and value for spend
Build toward internal capability to lead or oversee primary member research, choosing methods to fit the business question and using external partners where specialist methodology, independence, scale or capacity adds value
Make sure insight from external partners becomes part of Beem’s organizational insight base instead of staying within an individual project

What you’ll bring:

Bachelor’s degree in Business, Economics, Statistics, Social Sciences, or related field; Master’s degree preferred.
8+ years of progressive experience in market research, member/customer insight or an integrated insight function, including experience establishing or leading an insight capability.
Demonstrated experience designing and leading quantitative and qualitative research programs in complex organizations.
Strong grounding in primary research methods (such as interviews, focus groups and surveys), with the judgment to choose the right method for the question being asked
Experience synthesizing evidence from multiple sources into clear insights, and translating them into recommendations for senior business stakeholders, with strong written, verbal and visual storytelling
Enough quantitative and analytical fluency to work effectively alongside analytics and data science teams
Strong commercial and organizational judgment, with the confidence to challenge the question being asked rather than simply run a research request
Experience managing external research vendors and research budgets.
Experience with insight taxonomies, XM/VoC platforms (such as Qualtrics) and CRM environments (such as Microsoft Dynamics) preferred
Understanding of customer listening programs and the use of ongoing interaction data alongside formal research

Particularly Valuable

Experience within financial services or another complex customer environment
Experience bringing externally delivered primary research capability in-house
Experience linking qualitative research with segmentation and member behaviour data (such as transactions, product holdings and channel use)
Experience establishing or materially evolving an insight capability rather than solely operating within an established research function

Total Rewards:

Our total rewards approach reflects Beem's values - celebrating success, investing in your growth, and supporting you at work and in life.

Compensation: Annual salary range of $120,000 - $145,300 with pay based on your skills and experience, and performance bonuses tied to shared goals
Health & Wellness: Extended health coverage (including mental health support), dental care, and disability coverage
Time Away: Vacation and personal days to rest, recharge, and manage life outside of work
Retirement & Financial Well-being: Generous RRSP contributions, in-house financial advice, and flexible options to add your own contributions
Beem Member Perks: Free banking accounts, special mortgage and lending rates, and preferred financial perks

At Beem we are BOLD and Always Welcoming and our values are at the forefront of everything we do!

Build Together: You are a team player who thrives on collaboration, sparks ideas, and fosters inclusivity.
Own It: You are ready to take charge, drive change, and deliver outstanding results.
Lead with Agility: You are a dynamic, adaptable thinker who thrives on challenge and innovation.
Driven by Curiosity: You are eager to explore, learn, and shape the future.

Ready to join?

Visit us at www.beemcreditunion.ca to learn more about what it’s like to work for Beem Credit Union! We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

We at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualiﬁed candidates to apply. We are committed to a fair and equitable hiring process for all candidates. All applications are reviewed by a member of our team.

Beem Credit Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building strong, connected relationships.

Apply About employer

More about this job

Responsibilities

The Member Insight Manager will lead the evolution of qualitative insight capabilities by connecting member behaviors with strategic business decisions. This role involves designing research roadmaps, managing member measurement programs, and integrating qualitative findings with quantitative data to inform executive priorities.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 8 years of progressive experience in market research or customer insight functions. Strong expertise in primary research methods, data synthesis, and the ability to translate complex evidence into actionable business recommendations are required.

Skills

Market research
Qualitative research
Quantitative research
Strategic planning
Data analysis
Member insights
Stakeholder management
Project management
Taxonomy design
Customer experience
Voice-of-member
Storytelling
Analytical fluency
Budget management
Vendor management

Benefits

Extended health coverage
Mental health support
Dental care
Disability coverage
Vacation days
Personal days
RRSP contributions
In-house financial advice
Free banking accounts
Special mortgage and lending rates
Performance bonuses

Visa sponsorship

Not detected in the job text

Keywords

Market research
Qualitative insight
Quantitative analytics
Member experience
Analytics CoE
NPS
Qualtrics
CRM
Microsoft Dynamics
Strategic planning
Segmentation
Product development
Voice-of-member
Data science
Financial services
Research roadmap
Taxonomy
Business intelligence
Stakeholder engagement
Market trends

Report this job