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Added 11 hours ago
NE
Protection Support Worker 26-56
North Eastern Ontario Family and Children's Services (NEOFACS)
Temiskaming Shores, ON · New Liskeard, ON
- $53,229 to $61,847 CAD / year
- Contract
As a member of the Investigation, Assessment and Ongoing team, the Protection Support Worker will provide preventative and protective intervention services to individuals, children and…
Added 13 hours ago
DB
Child & Youth Service Worker (Float)
Dnaagdawenmag Binnoojiiyag Child & Family Services
ON · Rural Ramara, ON
- $74,655.27 to $89,978.56 CAD / year
- Contract
Position: Child & Youth Service Worker (Float)
Added 1 day ago
Family Support Worker
Durham Children's Aid Society Recruiting
Oshawa, ON
The Family Support Worker provides child management and parent education services to families receiving protection services, to achieve the goals of maintaining the child in the family…
Added 1 day ago
Family Service Worker
Durham Children's Aid Society Recruiting
Oshawa, ON
…our community since 1905. We are responsible for providing child protection services to children and youth under the age of 18, and their families, who live in Durham…
Added 2 days ago
YO
Youth Worker - 24 hours
YMCA of Greater Toronto
Toronto, ON
- Full-time
Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services.
Added 2 days ago
SN
146R1-26-1 School Counsellor and Support Worker
Six Nations
Ohsweken, ON
- Full-time
JOB SUMMARY: The School Counselling and Support Worker reports to and works under the direction and supervision of the Manager of the Kanikonriio (Good Mind) Child and Youth Programs, Six…
Added 2 days ago
NE
#26-56 Protection Support Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
As a member of the Investigation, Assessment and Ongoing team, the Protection Support Worker will provide preventative and protective intervention services to individuals, children and…
Added 2 days ago
NE
#26-55 – Investigation, Assessment and Ongoing Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
…include, but are not limited to, providing preventative and child protection services to children and families, completing risk assessments, developing protection plans and completing the…
Added 3 days ago
YO
Housing First Outreach Worker
YMCA of Northern Alberta
AB · Edmonton, AB
- Full-time
The Housing Outreach Worker (HOW), under the Housing First model, houses individuals who have recently transitioned into the Housing First program. This role focuses on intake and…
Added 4 days ago
B
Help Line Crisis Worker Temporary Full Time Contract
Beendigen
Thunder Bay, ON
- Full-time
- Contract
Position Title: Helpline Crisis Worker (Temporary Full Time Contract)
Added 4 days ago
EC
Family School Liaison Social Worker
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
The Family School Liaison Social Worker (FSLW) supports pre-kindergarten to Grade 12 students and their families by providing case planning, counselling, and group facilitation to address…
Added 8 days ago
TT
Family Support Worker
Tk̓emlúps te Secwépemc
Kamloops, BC
- Full-time
Share information and make recommendations jointly with the MCFD social workers regarding child protection concerns, including information from the child, his/her family and the community.
Added 9 days ago
YR
School Social Worker - Indigenous (Temp)
York Region District School Board
Newmarket, ON
- Temporary
To work in collaboration with agencies e.g. child protection, healthcare, children’s mental health, etc. in supporting the mental health and well-being of YRDSB students.
Added 10 days ago
NW
Family Care Worker (Bilingual)
Native Women's Shelter of Montreal
Montreal, QC
- Full-time
- Contract
Family Care Worker - Bilingual (one (1) year contract)
Added 10 days ago
NE
Protection Support Worker #26-34
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
- $53,229 to $61,847 CAD / year
- Contract
As a member of the Investigation, Assessment and Ongoing team, the Protection Support Worker will provide preventative and protective intervention services to individuals, children and…
Added 11 days ago
PS
SOCIAL WORKER/EXPERIENCED SOCIAL WORKER - CHILDREN IN CARE TEAM
Pro Social Partners
Chatham-Kent, ON · Chatham, ON
- Full-time
Manage children subject to child in need and child protection plans, ensuring statutory responsibilities are met.
Added 2 months ago
BS
Children's Program Mentor
BGC St. Alban's Club
Toronto, ON · North York, Ontario
- Part-time
Follow all BGC Jane and Finch Club policies, Ontario health and safety regulations, child protection procedures, and food safety standards.
Added 18 days ago
Social Development Manager
Musqueam Indian Band
Vancouver, BC
Reporting to the Chief Administrative Officer, the Social Development Manager/Social Worker provides intensive social work services in serious and complicated cases to Musqueam Indian Band…
Added 19 days ago
GG
Skilled Labourer, Exchanger Cleaning
Grizzlytrek Group
Bonnyville, AB
- $28 CAD / hour
- Temporary
Conklin, Alberta | Full-Time Contract (Shutdown)
Added 2 months ago
NE
Investigation, Assessment and Ongoing Worker 26-55
North Eastern Ontario Family and Children's Services (NEOFACS)
Temiskaming Shores, ON · New Liskeard, ON
- $59,724 to $85,697 CAD / year
- Contract
…include, but are not limited to, providing preventative and child protection services to children and families, completing risk assessments, developing protection plans and completing the…
Added 1 month ago
LC
Children's Services Worker
Linck Child, Youth and Family Supports
Chatham-Kent, ON · Chatham, ON
- $37.86 to $48.07 CAD / hour
- Contract
Linck Child, Youth & Family Supports (“Linck”) requires one (1) Children’s Services Worker. This is a contract, full-time (70 hours bi-weekly) position lasting for a period of one (1) year.
Added 25 days ago
Child Youth Care Worker - Sebastian House - (CF)
Catholic Social Services
Edmonton, AB
Catholic Social Services is currently seeking a full-time contractual, 40 hours per week, Child & Youth Care Worker in EDMONTON to join our Sebastian House. Providing excellent…
Added 25 days ago
YO
Youth Support Worker - Youth Transition Program
YMCA of Northern Alberta
Fort McMurray, AB
- Full-time
In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three…
Added 1 month ago
NE
#26-55 – Investigation, Assessment and Ongoing Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
…include, but are not limited to, providing preventative and child protection services to children and families, completing risk assessments, developing protection plans and completing the…
Added 24 days ago
B
Help Line Crisis Worker Temporary Full-Time Contract
Beendigen
Thunder Bay, ON
- Full-time
- Contract
Helpline Crisis Worker - Temporary Full-time Contract

Beendigen

Help Line Crisis Worker Temporary Full-Time Contract

Thunder Bay, ON, P7B 3G2, Canada

Salary: $23.41/hr · Full-time · Contract

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Job details

Pay: Salary: $23.41/hr
Job type: Full-time · Contract
Working hours: 40 hours per week
Posting language: English
Posted: Sep 9, 2026

Original job description

Helpline Crisis Worker - Temporary Full-time Contract

This is a temporary full-time position eligible for Medical and Dental Benefits (based on funding) with the possibility of extension.

Position Title: Helpline Crisis Worker (Temporary Full Time Limited Term)

Benefits: Medical & Dental & Paid Time Off Hours of work: 40 hours per week, Monday - Sunday (rotating shifts)

Salary: $23.41/hr

Contract End Date: March 31, 2027, based on funding.

Medical & Dental benefits included
Paid stat days off

Position Summary

The Helpline Crisis Worker is responsible to deliver the help line service, in multiple Indigenous languages, English or French, addressing the needs of Anishnabe women, who experienced violence, in Ontario within an Anishinabe Health and Wellness Framework.

Key Responsibilities/Duties

To work from a holistic perspective, utilizing the teachings of the medicine wheel and Seven Grandfather Teachings.

To take personal responsibility to increase sensitivity, awareness and implementation of Beendigen’s cultural teachings and organizational practices in both professional conduct and work-related deliverables.

To provide emotional and crisis support/intervention, safety planning, information and referrals to Anishinabe women to assess their situation, particularly with reference to their safety

To provide services described in Ojibway, Oji-Cree, Cree or other Indigenous languages individually or through agency approved translation service provider.

To provide information and assistance in naming appropriate strategies

To provide information and referral to appropriate community resources

To provide reliable and accurate information and services referral to Anishinabe women fleeing violent relationships

To provide information, support and assistance to friends, families, neighbours of vulnerable Anishinabe women, service providers and other professionals in contact with vulnerable women

To maintain records of all calls according to the format and guidelines set out by the Help Line

To operate in an unbiased, woman-positive, and non-judgmental manner, consistent with the philosophy of the service

To keep up to date with necessary information in order to accurately assess a caller’s situation and to determine appropriate community resources

To keep up to date with professional development in order to understand the continuing emergence of new issues and acquire more in-depth information in the whole field of violence against women

To attend all mandatory training within the Help Line’s internal training series as per agency policy

To access necessary services on behalf of callers in cases of emergency and/or situation where callers are not able to do so themselves, while respecting confidentiality

To maintain cleanliness of the Talk4Healing work area and perform light cleaning when the Cleaner is unable to do so.

To maintain records of all calls according to the format and guidelines set out by the Anishinabe Women’s Helpline

To maintain co-operative working relationships and participates in the general operation of the agency

To utilize downtime in an effective manner i.e.; debriefing, grounding, reading relevant materials, and reading agency communication tools

As required by section 72(1,2, & 3), of the Child and Family Services Act, to report all cases of suspected child abuse, or a child that is need of protection directly to the appropriate child protection agency, following the procedures established by the Anishinabe Women’s Helpline

To ensure Health and Safety compliance in the workplace by following policies, procedures and best practices and reporting any unsafe environments

To participate as a team member in achieving the goals and objectives of the Organization.

To follows confidential handling of client information as dictated by Privacy Legislation

To constructively participate in staff meetings, seminars and training sessions as required

To adhere to all policies and procedures and ensure adherence to program best practices

To be prepared to work in conjunction with the philosophy and mandate of the Organization

To preserve confidentiality of all residents, clients, staff, students, volunteers and agency information

To represent the organization in a positive and professional manner at all times

To perform other related duties as assigned by the Program Supervisor/ On-call or designate.

Any other duties as requested by the Supervisor; commensurate with role

The above statements are the general functions of the position, and should not be interpreted as a detailed description of all the work requirements that may pertain to the job.

Key Performance Indicators

That membership of the Staff Team contributes to the implementation of the organization’s strategic plan.

Personal responsibility has been taken to increase sensitivity and awareness of the organization’s Anishinabe Health and Wellness Framework.

That programs and services are culturally based and incorporate traditional knowledge and practices of healing and wellness.

Performance and quality measurement in relation to phone etiquette, knowledge and professionalism and adherence to program best practices.

Enhanced skill level through training, learning and development.

Key Selection Criteria

Required

An acceptable Bachelor’s Degree or College Diploma with relevant experience.

Comparable combination of education and experience will be considered.

Preferred:

Experience working in an Indigenous organization.

Ability to speak Ojibway, Oji-Cree or Cree.

Knowledge, Skills and Abilities

Specialize in one-on-one counselling.

Extensive knowledge and experience in family violence issues.

Ability to view situations free from personal values, interests, beliefs, or judgment.

Ability to handle difficult situations and distance oneself from client’s problems or emotions.

Excellent computer and database entry skills.

Excellent oral and written communication skills.

Knowledge about sensitivity to cultural differences and various economic backgrounds.

Ability to act quickly and appropriately in situations of conflict in a direct, non- confrontational way.

Strong written, verbal, and interpersonal communication skills.

Working Conditions

Help Line Crisis Workers usually work in a call centre environment, but the mission of the organization may sometimes take them to non-standard workplaces.

Help Line Crisis Workers work 40 hour work week rotating shifts; Monday to Friday, but additionally may work weekends and overtime hours.

Employment is subject to:

Must provide a successful Police Vulnerable Sector Check PVSC
Ability to work overtime, with paid compensation
Must be able to work shift work
Must be willing to work flexible hours
Must sign Oath of Confidentiality
Must have First Aid CPR & AED Level C Certification

Must have valid Ontario class G Drivers License
Must have Ontario Safe Food Handler Certification
Must have use of a working cellular device and be able to download and use work required applications.

How to Apply

Interested applicants are invited to submit application via Beendigen’s website at http://www.beendigen.com/employment/ by 5:00pm Monday August 31, 2026

Only those applicants granted an interview will be contacted.

Beendigen Anishinabe Women's Crisis Home and Family Healing Agency welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Helpline Crisis Worker provides emotional support, crisis intervention, and safety planning to Anishinabe women experiencing violence. They also manage records, provide referrals to community resources, and maintain a clean and professional work environment.

Requirements

Candidates must possess a Bachelor’s Degree or College Diploma with relevant experience and the ability to speak an Indigenous language like Ojibway, Oji-Cree, or Cree is preferred. Applicants are also required to hold First Aid, CPR, AED, and Safe Food Handler certifications, along with a valid Ontario driver's license.

Skills

Crisis intervention
One-on-one counselling
Safety planning
Family violence support
Database entry
Oral communication
Written communication
Cultural sensitivity
Conflict resolution
Interpersonal communication
First aid
CPR
AED
Food handling

Benefits

Medical benefits
Dental benefits
Paid time off
Paid stat days off

Visa sponsorship

Not detected in the job text

Keywords

Crisis intervention
Counselling
Family violence
Safety planning
Indigenous languages
Anishinabe Health and Wellness Framework
Medicine wheel
Seven Grandfather Teachings
Call centre
Database entry
First aid
CPR
AED
Food handler certification
Police Vulnerable Sector Check
Confidentiality
Social services
Referral services
Case management
Health and safety compliance

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