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Added 12 mins ago
Community Health Worker - Community-Emergency Department Violence Intervention Program
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Beendigen

Relief Resident Crisis Worker

Thunder Bay, ON, P7B 3G2, Canada

Pay: Salary: $24.16/hr
Posting language: English
Posted: Jul 28, 2026

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Original job description

RELIEF RESIDENT CRISIS WORKER

**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**

Position Title: Relief Resident Crisis Worker

Hours of work: Based on the needs of the organization: 0 to 40 hours/week

Salary: $24.16/hr

Position Summary

The Relief Resident Crisis Worker is responsible for the provision of crisis intervention and support services to women and dependents living in a residential setting. These services and programs are offered within the organization’s Anishinabe Health and Wellness Framework.

Key Responsibilities/Duties

To work from a holistic perspective, utilizing the teachings of the medicine wheel and Seven Grandfather Teachings.

To utilize Elders for teachings, healing and guidance.

To take personal responsibility to increase sensitivity, awareness and implementation of Beendigen’s cultural teachings and organizational practices in both professional conduct and work-related deliverables.

To be prepared to work in conjunction with the philosophy and mandate of the Organization.

To provide a safe, nonjudgmental and empowering environment to victims of violence.

To notify Program Supervisor of any unusual cases, irregularities, accidents, illnesses or repairs.

To answer the telephone and/or Crisis Line, respond with empathy and provide crisis intervention when necessary.

To maintain all standards of health and safety for the protection of residents and staff.

To complete the admission of residents into the Crisis Home including all program documentation.

To correctly enter and maintain information in the Crisis Home database.

To maintain a case plan for each resident and follow through on the completion of their plan.

To facilitate resident programming.

To provide written program information and documentation as required by the Crisis Home Supervisor or Executive Director.

To work with residents to maintain a neat and sanitary environment at all times.

General housekeeping duties, this may include laundry, dusting, disinfecting and preparing bedrooms.

To prepare/cook meals for the residents in the Crisis Home when the Cook is unable to do so.

To assist or provide child care as needed.

To participate as a team member in achieving the goals and objectives of the Organization.

To constructively participate in all team meetings, seminars and staff training sessions as required.

To follow confidential handling of resident information as dictated by Privacy Legislation.

To ensure Health and Safety compliance in the workplace by following policies, procedures and best practices and reporting any unsafe environments.

To perform other related duties as assigned by the Crisis Home Supervisor/On-call.

To adhere to all policies, procedures and ensure adherence to program Best Practices. To preserve confidentiality of all residents, clients, staff, students, volunteers and agency information.

To represent the organization in a positive and professional manner at all times.

To be cross trained for both Relief Resident Crisis Worker and Relief Help Line Crisis Worker

The above statements are the general functions of the position, and should not be interpreted as a detailed description of all the work requirements that may pertain to the job.

Key Selection Criteria

Required:

Social Service Worker Diploma or comparable diploma and/or training.

Demonstrated experience providing services to Anishinabe women and children.

Knowledge of Anishinabe culture, tradition, language and Anishinabe community.

Demonstrated commitment to the Violence Against Women sector.

Preferred:

Experience working in an Indigenous organization.

Ability to speak Ojibway, Oji-Cree or Cree.

Knowledge, Skills and Abilities:

Experience in one-on-one counselling and group facilitation.

Extensive knowledge and experience in individual and group work and family violence issues.

Ability to view situations free from personal values, interests, beliefs, or judgment.

To identify and manage group dynamics and promote a positive peer environment.

Ability to handle difficult situations and distance oneself from resident’s problems or emotions.

Excellent oral and written communication skills.

Knowledge about sensitivity to cultural differences and various economic backgrounds.

Ability to act quickly and appropriately in situations of conflict in a direct, non-confrontational way.

Strong interpersonal skills.

Working Conditions

Relief Resident Crisis Workers usually work in an office and residential setting, but the mission of the organization may sometimes take them to non-standard workplaces. Relief Resident Crisis Workers are to be cross trained for the Relief Help Line Crisis Worker position.

Hours of work are casual, normally 8 hours per day, in a 24/7, 365 days a year work environment with occasional overtime.

Employment is subject to:

Must provide a successful Police Vulnerable Sector Check PVSC
Must be able to work shift work, including weekends and holidays
Must be able to work flexible hours
Must sign Oath of Confidentiality
Must have First Aid Certification Level C CPR & AED
Ontario Safe Food Handler Certification
Must have use of a working cellular device and be able to download and use work required applications.

How to Apply

Interested applicants are invited to submit application via Beendigen’s website at http://www.beendigen.com/employment/

Only those applicants granted an interview will be contacted. Posting will close once position is filled.

Beendigen Anishinabe Women's Crisis Home and Family Healing Agency welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Relief Resident Crisis Worker provides crisis intervention and support services to women and dependents in a residential setting. They are responsible for maintaining case plans, facilitating programming, and ensuring a safe, nonjudgmental environment for residents.

Requirements

Applicants must hold a Social Service Worker diploma or comparable training and demonstrate experience working with Anishinabe women and children. The role requires First Aid and CPR certification, a Police Vulnerable Sector Check, and the ability to work flexible shifts including weekends and holidays.

Skills

Crisis intervention
Support services
Case management
Group facilitation
One-on-one counselling
Conflict resolution
Cultural sensitivity
Documentation
Health and safety compliance
First aid
CPR
Food handling
Interpersonal skills
Communication skills
Database management

Visa sponsorship

Not detected in the job text

Keywords

Crisis intervention
Social services
Anishinabe health and wellness
Medicine wheel
Seven grandfather teachings
Residential support
Case planning
Family violence
Group facilitation
Database management
Health and safety
First aid
CPR
AED
Safe food handler
Confidentiality
Privacy legislation
Shift work
Police vulnerable sector check
Indigenous culture

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