Merchanding Operations Manager
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- A minimum of 5 years of relevant experience in merchandise, sourcing, or vendor/supply chain management.
- Posting language
- English
- Posted
Original job description
The role
We're looking for a Merchandising Operations Manager to bring Dead by Daylight and Behaviour IPs merchandise lines to life by turning creative concepts into physical products that ship to our e-store on time, on budget and true to the brand. You'll be the bridge between the creative team and the vendors who manufacture our products, owning everything from sourcing the right partners to getting finished goods into our estore warehouses. If you are looking for a fast-paced, highly operational role within a live game environment, where you'll need to move quickly and stay close to the details, this role is perfect for you.
In this role you will :
We're looking for a Merchandising Operations Manager to bring Dead by Daylight and Behaviour IPs merchandise lines to life by turning creative concepts into physical products that ship to our e-store on time, on budget and true to the brand. You'll be the bridge between the creative team and the vendors who manufacture our products, owning everything from sourcing the right partners to getting finished goods into our estore warehouses. If you are looking for a fast-paced, highly operational role within a live game environment, where you'll need to move quickly and stay close to the details, this role is perfect for you.
In this role you will :
- Identify, evaluate, and select vendors and manufacturers who can meet creative requirements and quality standards.
- Negotiate pricing, production timelines, minimum order quantities, and terms with suppliers.
- Draft vendor agreements and issue purchase orders to formalize production terms and kick off manufacturing.
- Track production timelines closely and coordinate with the creative team to ensure products are ready for launch dates.
- Conduct quality control checks on samples and final production runs to ensure alignment with brand guidelines and creative direction.
- Coordinate shipping logistics, including customs/import requirements and distribution to warehouses, so products are ready for the e-store to operate.
- A minimum of 5 years of relevant experience in merchandise, sourcing, or vendor/supply chain management.
- Strong negotiation and influence skills, with the ability to align varied viewpoints and reach consensus with vendors while protecting key priorities.
- Solid task and project management skills, with the ability to organize deadlines and resources across multiple production cycles at once.
- Comfort navigating ambiguity, able to handle unexpected problems (delays, quality issues) with clarity and composure.
- A collaborative mindset, able to build strong partnerships with creative and e-store teams.
- An interest in or understanding of the video game industry is a plus.
More about this job
Responsibilities
The role involves managing the end-to-end production of merchandise by sourcing vendors and overseeing the manufacturing process. You will coordinate between creative teams and suppliers to ensure products are delivered on time, on budget, and aligned with brand standards.
Requirements
Candidates must have at least 5 years of experience in merchandise, sourcing, or supply chain management. Strong negotiation, project management, and collaboration skills are required, with an interest in the video game industry being a plus.
Skills
- Vendor Management
- Sourcing
- Supply Chain Management
- Negotiation
- Project Management
- Quality Control
- Shipping Logistics
- Production Tracking
- Budget Management
- Contract Drafting
- Stakeholder Collaboration
- Inventory Management
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Manufacturing
- Logistics
- Retail
- Creative & Media
Keywords
- Merchandising
- Operations
- Vendor Relations
- Supply Chain
- Quality Assurance
- Purchase Orders
- Logistics
- Customs
- Import Requirements
- Video Game Industry
- Product Development
- Manufacturing
- Brand Guidelines
- E-store