Jobs in Westmount, QC and nearby

Jobs within 25 km of Westmount, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

19,875 listings · 3,022 employers Counted Oct 3, 2026. How we count

About these jobs

Employers hiring include Loblaw Companies Limited (683 listings), Bombardier (471 listings), Walmart Canada (290 listings).

Common roles: Project manager, Retail sales associate, Software developer.

945 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / year	80,000.00	528
CAD / hour	28.00	292
USD / year	90,000.00	56
USD / hour	32.00	43

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 33% hybrid, 66% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Westmount, QC and nearby

Within 25 km

Email me new jobs Save this search

Added 2 days ago
QM
Contrôleur adjoint - 3 jours/semaine - Ville Saint-Laurent - 70 k$ à 85 k$ / Assistant Controller
Quantum Management Services Ltd.
Montreal, QC
- $85,000 to $100,000 USD / year
- Full-time
Added 2 days ago
QM
Contrôleur - Saint-Léonard - 80 k$ à 100 k$ / Controller - Saint-Léonard - $80K-$100K
Quantum Management Services Ltd.
Montreal, QC
- $80,000 to $100,000 CAD / year
- Full-time
Added 2 days ago
TS
Intervenante psychosociale de soir
The Salvation Army in Canada
Montreal, QC
- Full-time
Added 2 days ago
A
Développeur Java - Expert
Astek
Montreal, QC
- Contract
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DC
Senior Bookkeeper
Danawares Corp
Montreal, QC
- Full-time
Added 2 days ago
B
Electrical Building Engineer
BPA
Laval, QC
- Full-time
Added 2 days ago
M
Server
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Montreal, QC
- Part-time
Added 2 days ago
CG
Jardinier(ère) - Gardener
Canopy Growth Corporation
Pointe-Claire, QC
- Full-time
Added 2 days ago
CT
Merchandising Manager
Canadian Tire Corporation
Laval, QC
- Full-time
Added 2 days ago
B
ANALYST, BUSINESS SOLUTIONS CENTRE - Temporary 12 months
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Montreal, QC
- Full-time
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Montreal, QC
Added 2 days ago
Analyst, Technology and Innovation Banking Roynat Capital - Montreal
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Montreal, QC
Added 2 days ago
IF
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Montreal, QC
- Full-time
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Montreal, QC
Added 2 days ago
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Longueuil, QC
- Full-time
Added 2 days ago
Vice President, Commercial
Lundbeck
Montreal, QC
Added 2 days ago
M
Security Shift Supervisor - Site Lead
Mattel
Montreal, QC
- Full-time
Added 2 days ago
RB
Senior Software Developer in Test (Development Focused)
Royal Bank of Canada
Montreal, QC
- Full-time
Added 2 days ago
R|
Research Data Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 days ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 days ago
C
Analyst, Store Accounting (Maternity leave replacement)
Couche-Tard
Laval, QC
- Full-time
Added 2 days ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 days ago
A
Intern-Engineering Project Management
ANDRITZ
Pointe-Claire, QC
- Internship
Added 2 days ago
LF
Part-Time Receptionist
Lelili Fleurs
Laval, QC
- Part-time
Added 2 days ago
WC
(CAN) Produce Team Lead
Walmart Canada
Laval, QC
- Full-time

Behaviour Interactive

Player Support Knowledge Manager

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

The role

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

When a player gets stuck, whether it's a strange bug in the Fog or a horde that just won't quit, their first stop is our help center. We're looking for a Player Support Knowledge Manager to make sure they find the right answer, fast.

You'll own the strategy, quality and evolution of player-facing knowledge content across Behaviour's portfolio, starting with Dead by Daylight and 7 Days to Die. You'll turn support data and player feedback into content that helps players and you'll work with the production teams so players get reliable answers through every launch, update and known issue.

In this role you will :

Audit our help center's structure, workflows and content, then build and roll out a plan that makes information easier to find, maintain and scale.
Own the player self-service journey, creating clear, helpful experiences that get players their answers quickly and improve ticket deflection.
Write, update and lead the quality of player-facing articles, making sure each one meets Behaviour's standards for clarity, technical accuracy and player care.
Dig into Zendesk analytics, search terms, player feedback and support trends to spot content gaps and prioritize improvements.
Stay ahead of launches, patches, known issues and gameplay changes by working with Live Operations, Production, Community and QA.
Turn player insights into practical improvements for both support and game experiences, including our support bot.
Define, track and champion knowledge base KPIs that measure content quality, self-service performance and player impact.

What we're looking for :

Minimum of 9 years of experience in customer or player support or in knowledge management, including 3+ years creating, maintaining and leading public-facing knowledge base content.
Admin-level experience with a CRM or player support platform such as Zendesk (preferred), Intercom or HelpShift, including building and interpreting its reports.
Exceptional written and verbal communication skills in English, with a talent for making complex information simple and engaging.
A strong understanding of self-service channels and ticket deflection, backed by a data-informed mindset (Power BI, Tableau or Excel).
A self-starter who can set a vision, build a plan and deliver it with a high level of autonomy.
Strong organizational and project management skills (JIRA, Monday, Confluence or SharePoint are assets);
A gaming industry experience is a plus.

Apply About employer

More about this job

Responsibilities

Own the strategy, quality, and ongoing improvement of player-facing knowledge content, including auditing and scaling the help center and creating clear, accurate articles. Use support data and player feedback to improve self-service and ticket deflection, track knowledge base KPIs, and coordinate with Live Operations, Production, Community, and QA on launches, updates, and known issues.

Requirements

Requires at least 9 years of customer or player support or knowledge management experience, including 3 or more years leading public-facing knowledge base content. Candidates need administrator-level experience with a support platform such as Zendesk, strong English communication and data-analysis skills, and the ability to independently plan and deliver projects; gaming industry experience is a plus.

Skills

Knowledge Management
Customer Support
Player Support
Knowledge Base Content
Zendesk Administration
CRM Reporting
Self-Service Strategy
Ticket Deflection
Technical Writing
Data Analysis
KPI Management
Project Management
Cross-Functional Collaboration
Content Quality Assurance
Power BI
Tableau

Visa sponsorship

Not detected in the job text

Keywords

Player Support
Customer Support
Knowledge Management
Knowledge Base
Zendesk
Intercom
HelpShift
CRM
Self-Service
Ticket Deflection
Zendesk Analytics
Power BI
Tableau
Excel
JIRA
Monday
Confluence
SharePoint
Live Operations
Production
Community
Quality Assurance
Support Bot
KPI Tracking
Content Strategy
Content Quality
Player Feedback
Video Games
Dead by Daylight
7 Days to Die

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