Jobs in Canada

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Added 3 hours ago
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Senior Research Operations Specialist
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Montreal, QC
- Full-time
As a Senior Research Operations Specialist, you will be the backbone of our user research practice across several live games, ensuring that playtests and research activities run smoothly,…
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Behaviour Interactive

Senior Research Operations Specialist

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

The role

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

As a Senior Research Operations Specialist, you will be the backbone of our user research practice across several live games, ensuring that playtests and research activities run smoothly, efficiently, and ethically. You'll manage logistics, tools, and infrastructure that support researchers and participants, and you'll lead the improvements that help our research practice scale, enabling impactful insights that shape our games and experiences.

In this role you will :

Coordinate playtest lab schedules and resources in line with the roadmap to avoid scheduling conflicts.
Set up and maintain research environments (PCs, virtual rooms, builds, recording & streaming systems).
Own our participant panel, recruitment and compensation process, including maintaining the database and contributing to growth.
Collaborate with User Research Specialists to prepare the study according to the methods and objectives.
Welcome and guide participants through the playtest process.
Partner with IT and other teams to support initiatives that will improve our tools and processes.

What we're looking for :

Experience in research operations including panel management, hardware setup and scheduling.
Tech savvy and resourceful regarding computer, audio, video, and recording setups
Good skills in organization and scheduling.
Autonomous and solution-driven to find alternatives to technical and operational issues.
Experience in the video games industry
Effective communicator and collaborator across teams (IT, production, user research…), with the ability to coach others.
College degree or equivalent.

Apply on LinkedIn About employer

More about this job

Responsibilities

Coordinate playtest schedules and resources, prepare and maintain research environments, and manage participant recruitment, panel records, and compensation. Support researchers and participants during studies, and work with IT and other teams to improve research tools and processes.

Requirements

Candidates should have research operations experience, including panel management, hardware setup, and scheduling, as well as familiarity with computer, audio, video, and recording setups. The role also requires organization, resourcefulness in resolving technical and operational issues, video game industry experience, strong cross-team communication and collaboration, and a college degree or equivalent.

Skills

Research Operations
Participant Panel Management
Participant Recruitment
Scheduling
Hardware Setup
Computer Setup
Audio and Video Setup
Recording and Streaming Systems
Playtest Coordination
Research Environment Setup
Organization
Troubleshooting
Communication
Cross-Functional Collaboration
Coaching

Visa sponsorship

Not detected in the job text

Keywords

User Research
Research Operations
Video Games
Live Games
Playtesting
Playtest Labs
Participant Panel
Participant Recruitment
Participant Compensation
Research Scheduling
Research Logistics
Research Infrastructure
Research Environments
PC Hardware
Virtual Rooms
Game Builds
Recording Systems
Streaming Systems
Study Preparation
Research Methods
IT Collaboration
Process Improvement
Technical Troubleshooting
Cross-Functional Collaboration

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Jobs in Canada