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Added 6 mins ago
T
Personal Banking Associate (Future opportunities) - Montreal East (full-time)
TD
L'Assomption, QC · Lachenaie, QC · Mascouche, QC · Montreal, QC · Repentigny, QC · Terrebonne, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 6 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 6 mins ago
Alterations Specialist
David's Bridal
Cambridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 6 mins ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 6 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step…
Added 6 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 6 mins ago
SC
Baker (Full Time)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brant, ON
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 6 mins ago
Assistant Store Manager - Laura (Women's fashion) Burloak
Laura Canada
Oakville, ON
As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You…
Added 6 mins ago
Kelowna - Store Assistant Manager
Running Room
Kelowna, BC
Be a friendly and knowledgeable resource for every customer, answer customer questions, and make product recommendations
Added 6 mins ago
C
Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
- Part-time
Right now, Cineplex is looking for a dynamic Part-Time Assistant Manager.
Added 6 mins ago
Sr. Account Manager - West
United Services Group
Kelowna, BC · Vancouver, BC · BC
This role will also involve close collaboration with Partner Relations to ensure operational excellence and service quality, and with Talent Acquisition to support the hiring, onboarding,…
Added 6 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 21 mins ago
NI
Field Service Specialist (Nisku)- Completion Tools
NOV Inc.
Nisku, AB
- Full-time
The Field Service Specialist in Nisku, Alberta will oversee and install NOV Completion Tools equipment at customer job sites. The Field Service Specialist will account for, caliper, and…
Added 21 mins ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
Starbucks Coffee Company
Longueuil, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 35 mins ago
T1
Assistant District Manager
Tier 1 Energy Holdings LLC
Leduc, AB
- Full-time
Working closely with the District Manager, the Assistant District Manager provides hands-on support to field personnel, assists with operational planning and scheduling, helps address field…
Added 35 mins ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
In this role, you will manage the customer journey by administering comprehensive hearing evaluations and providing personalized consultations. Reporting to the Senior Area Manager, you…
Added 35 mins ago
W
(CAN) Consumables Associate
Walmart
Kindersley, SK
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 35 mins ago
Clinic Assistant - AY2
Winnipeg Regional Health Authority
Winnipeg, MB
…support to the Community IV Program (Home Care). Reporting to the Manager Facility & Support Services, the incumbent acts as a receptionist for clients and service providers, manages…
Added 35 mins ago
Manager of Central Staffing
Winnipeg Regional Health Authority
Winnipeg, MB
As a manager with Care Coordination, you are able to demonstrate critical thinking skills, creativity, and have the knowledge to manage resources to achieve patient safety and quality,…
Added 35 mins ago
Lead Hand - Supply and Distribution
Winnipeg Regional Health Authority
Winnipeg, MB
Customer service and coaching courses/seminars preferred.
Added 36 mins ago
SH
Manager of Central Staffing
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
As a manager with Care Coordination, you are able to demonstrate critical thinking skills, creativity, and have the knowledge to manage resources to achieve patient safety and quality,…
Added 36 mins ago
SH
Unit Clerk - Inpatients
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, RN, RPN and/or LPN, the Unit Clerk acts as a member of the health care team, performing clerical, receptionist, and related…
Added 36 mins ago
SH
Unit Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values…
Added 36 mins ago
SH
Lead Hand - Supply and Distribution
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Customer service and coaching courses/seminars preferred.
Added 36 mins ago
VF
Assistant Branch Manager
Valley First
Enderby, BC
- $64,400 to $82,500 CAD / year
- Full-time
…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…

Beiersdorf

Senior Quality Manager

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 7, 2026
Experience: 7+ years of related Quality or Regulatory Affairs experience in a regulated consumer-products environment
Posting language: English
Posted: Nov 7, 2026

Original job description

Your Tasks

Lead country quality and compliance activities for products sold in Canada
Maintain the local QMS and author or approve BDF Canada SOPs, quality reports and controlled records
Oversee Canadian product release, stability and microbiological testing, deviations, OOS investigations and CAPA
Maintain Drug Establishment, medical-device and site licenses and support DIN/NHP registrations and launches
Approve DIN, NHP, cosmetic and medical-device labels; review claims and advertising materials when required
Lead cross-functional quality activities through coaching, collaboration and technical expertise.
Support product availability and coordinate with Planning, Purchasing, Customer Service, Finance, Sales, Packaging and Marketing
Serve as the point person for Canadian quality issues and advise the business on compliance matters
Assess, communicate, escalate and mitigate quality risks that may impact product quality, consumer safety, regulatory compliance or business continuity while maintaining alignment with cross-functional partners.

Supplier Management:

Manage qualification and quality oversight of warehouses, QC consultants, external laboratories, PCs, 3PMs, distribution centres, carriers and VAS providers
Establish and maintain quality agreements with BDF Canada contractors and service providers
Audit external partners such as Accuristix, Harling and RD Labs and BDF manufacturing sites including BMP and BMM
Oversee VAS batch release and documentation, finished-goods release records and complaint investigations
Develop suppliers through re-audits and troubleshooting; initiate and verify effective CAPA
Reduce consulting costs by conducting external site audits directly where appropriate

Product Compliance:

Manage medical-device lifecycle compliance and complaints
Conduct internal PC audits and support Hamburg with DEKRA medical-device audits
Maintain MSDS information and ensure regulatory documentation remains current
Collaborate with R&D and Hamburg on claims support, compliance and product-launch requirements

Quality Management:

Own and maintain the effectiveness of the Canadian Quality Management System through KPI monitoring, management review, quality planning, escalation management and continuous improvement activities.
Lead complaint trending, root-cause investigation, CAPA and PPM-reduction initiatives
Drive risk-based decision making through trend analysis, complaint monitoring, CAPA effectiveness reviews and management-review activities.
Conduct internal GMP training and support audit readiness
Execute and evaluate on-shelf store checks; drive corrective actions and complete monthly reporting
Manage MCS and Cal Labs Quality budgets for stability testing, microbiological testing and product release
Ensure local processes align with North America, Global Quality and applicable Canadian requirements
Maintain continuous readiness for Health Canada, corporate, customer and third-party inspections through effective Quality System oversight, internal audit programs and timely resolution of identified gaps
Ensure Quality Management System processes remain compliant, effective and aligned with North America, Global Quality and applicable Canadian regulatory requirements.
Manage interdepartmental relationships, deliverables, and stakeholders to achieve compliance and continuous improvement.

Your Profile

7+ years of related Quality or Regulatory Affairs experience in a regulated consumer-products environment
Strong knowledge of Canadian DIN, NHP, cosmetic and medical-device requirements
Strong knowledge of GMP, QMS, audits, complaints/ADRs, investigations, CAPA, change control and product release
University degree in a relevant technical discipline; Biology, Engineering, Microbiology, Chemistry or related field preferred
Strong analytical, problem-solving, decision-making and communication skills
Strong project-management capability with strategic thinking and tactical focus
Detail-oriented team player who organizes multiple priorities with reliable follow-through
Strong oral and written communication; presents technical and regulatory information clearly
Ability to lead, facilitate and influence cross-functional decisions
Continuous-improvement mindset; resilient in dynamic situations; English required, French an asset

Additional Information

At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants – regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.

Beiersdorf North America - Recent Awards

Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)
Winner of Comparably's Award for Best Company Work Life Balance (2025)
Winner of Comparably's Award for Best Company Culture (2023, 2024)
Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)
Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025)
Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025)
Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)
Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025)
Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025)
Winner of Comparably's Award for Best Company for Diversity (2022)

Check us out on Comparably: https://www.comparably.com/companies/beiersdorf

Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.

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More about this job

Responsibilities

Lead Canadian quality and regulatory compliance for consumer products, maintaining the local quality system, overseeing product release and testing, managing licenses and registrations, and ensuring inspection readiness. Manage supplier quality and audits, complaints and corrective actions, product compliance, quality budgets, and cross-functional initiatives to mitigate risks and improve performance.

Requirements

Requires at least seven years of related quality or regulatory affairs experience in a regulated consumer-products environment, with strong knowledge of Canadian product requirements, GMP, quality systems, audits, investigations, CAPA, and product release. A relevant technical university degree is preferred, along with strong analytical, communication, project-management, and cross-functional leadership skills; English is required and French is an asset.

Skills

Quality Management Systems
Canadian Regulatory Compliance
Good Manufacturing Practices
Auditing
Supplier Management
Complaint Investigation
Root-Cause Analysis
Corrective and Preventive Action
Product Release
Risk Management
Change Control
Medical-Device Compliance
Project Management
Cross-Functional Leadership
Continuous Improvement
Regulatory Affairs

Visa sponsorship

Not detected in the job text

Keywords

Canadian DIN Requirements
Natural Health Products
Cosmetics Compliance
Medical Devices
Good Manufacturing Practices
Quality Management System
Health Canada
Drug Establishment License
Site Licenses
Product Registration
Product Launches
Product Release
Stability Testing
Microbiological Testing
Deviation Management
Out-of-Specification Investigations
Corrective and Preventive Action
Supplier Qualification
Quality Agreements
External Audits
Internal Audits
Complaint Trending
Adverse Drug Reactions
Risk-Based Decision Making
Management Review
Quality Planning
Key Performance Indicators
Safety Data Sheets
Label and Claims Review
Continuous Improvement

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