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BELFOR CANADA INC.

General Manager

Collingwood, ON, Canada

Pay: Up to $90,000 CAD / year
Job type: Full-time
Experience: 5+ years of senior leadership experience in construction, restoration, or insurance, with a proven track record managing operations
Posting language: English
Posted: Sep 28, 2026

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Original job description

At BELFOR, we restore more than buildings - we restore peace of mind.

As a global leader in property restoration for over 70 years, we help people recover from the unexpected.

Position Overview

The General Manager drives the performance and success of the branch, ensuring revenue growth, profitability, and operational excellence. This leadership role oversees multiple departments, fosters cross-team collaboration, and maintains a strong focus on financial performance, customer satisfaction, and business development. The GM ensures alignment with BELFOR’s strategic goals and builds strong client relationships for long-term success.

What You’ll Do:

Operational Leadership: Develop, implement, and optimize operational systems, processes, and policies to achieve strategic goals.
Cross-Functional Collaboration: Work closely with HR, Health & Safety, Marketing, Sales, and Finance to improve departmental performance and ensure compliance.
Financial Management: Oversee budgets, audits, and financial reviews to monitor branch performance and profitability.
Project Oversight: Manage all projects, ensuring alignment with objectives, timelines, budgets, and profitability; guide Project Managers in scope and cost estimation.
Team Leadership: Lead, mentor, and develop a high-performing team; set clear expectations and conduct performance evaluations.
Business Development: Identify and implement marketing strategies to drive revenue growth, productivity, and market share.
Client Relations: Maintain a customer-focused approach, promptly address concerns, and strengthen long-term client relationships.
Additional Duties: Perform other responsibilities as required to support branch success.

What You Bring:

High School Diploma/GED
5+ years of senior leadership experience in construction, restoration, or insurance, with a proven track record managing operations
Extensive experience in financial management, budgeting, and performance analysis
Strong strategic thinking, decision-making, and problem-solving skills
Excellent verbal and written communication, with the ability to engage and influence internal teams and external stakeholders
Ability to thrive in a fast-paced environment, balancing multiple priorities while ensuring quality and operational excellence
Valid driver’s license and ability to operate a motor vehicle according to BELFOR’s Auto Policy

Nice to Have

Post-secondary degree or diploma in Project Management, Business Management, or a related field
Experience with estimating, project management, and advanced safety certifications
Proven expertise in managing large teams and leading cross-department initiatives
Proficiency in Xactimate and XactAnalysis

Working Conditions

Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours;
Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy; and
Occasional travel to other locations or client sites may be required to support operational needs

Why Join Us:

Competitive compensation package;
Comprehensive health, dental, and vision benefits;
Company phone and laptop provided;
Paid vacation and RRSP matching program;
Employee and Family Assistance Program (EFAP); and
Leadership development and industry-specific training and support.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. With over 70 years of experience, we’re dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

| Restoring more than property → Learn More

ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT

BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment

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More about this job

Responsibilities

Lead branch operations and performance, overseeing financial results, projects, teams, and cross-functional collaboration to achieve strategic goals and operational excellence. Drive revenue growth and profitability through business development, customer-focused service, and strong long-term client relationships.

Requirements

Requires a high school diploma or GED and at least five years of senior leadership experience in construction, restoration, or insurance, including operations and financial management. Candidates should have strong strategic, communication, and problem-solving abilities, a valid driver’s license, and the ability to manage competing priorities; a related post-secondary credential and experience with estimating, project management, safety certifications, Xactimate, or XactAnalysis are preferred.

Skills

Operational Leadership
Financial Management
Budgeting
Performance Analysis
Project Management
Team Leadership
Business Development
Client Relations
Strategic Thinking
Decision-Making
Problem-Solving
Cross-Functional Collaboration
Communication
Cost Estimation
Safety Compliance
Xactimate

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Company Phone
Company Laptop
Paid Vacation
RRSP Matching Program
Employee and Family Assistance Program
Leadership Development
Industry-Specific Training and Support

Visa sponsorship

Not detected in the job text

Keywords

Property Restoration
Construction
Insurance
Branch Operations
Operational Excellence
Revenue Growth
Profitability
Financial Management
Budgeting
Financial Reviews
Audits
Project Management
Project Oversight
Cost Estimation
Business Development
Marketing Strategies
Client Relations
Customer Satisfaction
Cross-Functional Collaboration
Health and Safety
Performance Evaluations
Xactimate
XactAnalysis
Driver’s License
RRSP Matching

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