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BELFOR CANADA INC.

Office Manager

Mississauga, ON, Canada

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Experience: ● 3+ years experience in related field
Posting language: English
Posted: Sep 29, 2026

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Original job description

Position Overview

Reporting to the General Manager, the Office Manager will provide general administrative support and assists with managing the local office. The position works to keep the office in compliance with all Belfor policies and local requirements. The ideal candidate is a highly

organized individual who can manage multiple projects at once in the absence of day-to-day guidance. The Office Manager has a Human Resources Generalist component to it, ensuring policies and procedures as being followed, and addressing employee concerns.

Job Duties

Coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly

Determine staffing requirements for the administration department and oversee the hiring of staff

Assist with recruitment process (posting jobs, reviewing candidates, identify suitable candidates, book interviews, and process and complete new hire packages)

Evaluate employee performance and provide feedback, coaching, and formal evaluations

Prepare and present proposals relating to departmental budgets, resource allocation, and work processes

Ensure that employees comply with company policies, procedures, and ethical standards

Administer disciplinary action in accordance with established procedures

Analyse departmental operations and identify areas requiring improvement

Oversee payroll and time and attendance

Approve department overtime hours as required

Conduct monthly reporting

Access WCB clearance reports for subcontractors or vendors, and apply hold-backs when required

Develop and manage an annual improvement plan(s) for the respective branch

Ensure employees have clear goals and are aware of expectations

Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations

Oversee scheduling for department, to ensure sufficient employee coverage

Oversee claim assignment

Plan and conduct meetings with department employees to communicate team targets, goals, and projects

Plan the department's workload and flow

Manage company Training System, and ensure completion

Assist with reception relief as needed

Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite

Provide excellent customer service

Work under time constraints to meet specific timelines

Ensure attention to detail and keen sense of safeguarding other people’s property and information

Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment

● Comply with all Belfor policies and procedures, as well as legislative requirements

Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person

This role could be required to act as a “lead” periodically as designated by their manager

● Attend all Belfor sponsored training courses

Responsibilities

● Human Resources: Maintain employee confidentiality and performance management by coaching leading, mentoring and motivating employees

● Safety: Verify all Belfor documents are completed accurately; maintaining employee records and compliance; ensuring compliance of all employees and subcontractors with local laws and Belfor policy at all Belfor locations and job sites

● Accountability: Ability to identify measures of performance and actions needed to improve or correct performance, ensuring accuracy and documentation

● Communication: Ability to communicate effectively and professionally with our staff and customers, both verbal and written

● Leadership: Ability to delegate, set expectations, and monitor progress of all direct reports

● Time Management: Proven ability to multi-task in a fast-paced office environment

Qualifications

Post secondary business / administration / management courses / certification preferred

3+ years experience in related field

Construction / Restoration / Insurance / Project Management experience preferred

Effective leadership skills, with a strong focus on mentoring and motivation of employees

Experience with coaching and employee development

Requires a self-directed, professional, tactful, diplomatic demeanor

Experience with Xactimate and Xactanalysis preferred

Experience with JD Edwards and DocuSphere preferred

Manage sensitive information appropriately and maintain confidentiality

Experience using office equipment (telephone, copiers, scanners, fax, printers, etc.)

Strong aptitude to work within deadlines, and ability to multitask on a daily basis in a fast paced environment

Highly organized with a keen eye for details

Comprehensive understanding of customer service, principles and practices

● Eligible to operate a motor vehicle per Belfor’s vehicle policy

Ability to work within a team or independently as needed

Strong written and verbal communication skills

Advanced computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and Google Suite

Willing to work evenings, on call and weekends when requested

Periodic travel may be required

Criminal Record Check

Physical Demands

Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time)

Occasional lifting from 41 lbs +, assisted (up to 50% of the time)

Access and mobility in tight spaces

Sustained periods of standing, sitting, walking, bending, and kneeling

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

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More about this job

Responsibilities

The Office Manager provides administrative and HR support while overseeing local office operations, staff recruitment, and performance management. They are responsible for ensuring policy compliance, managing payroll, and maintaining a safe, efficient work environment.

Requirements

Candidates should have 3+ years of experience in a related field, preferably within construction or restoration. A post-secondary business or administration certification is preferred, along with strong leadership and organizational skills.

Skills

Office Management
Human Resources
Leadership
Payroll Administration
Conflict Resolution
Performance Management
Staff Recruitment
Budgeting
Customer Service
Time Management
Safety Compliance
Project Coordination
Microsoft Office
Google Suite
Communication
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Office Manager
Human Resources
Payroll
Recruitment
Performance Management
Budgeting
Safety
Xactimate
Xactanalysis
JD Edwards
DocuSphere
Microsoft Office
Google Suite
Construction
Restoration
Insurance
Project Management
Conflict Resolution
Compliance
Administrative Support
Staffing
Reporting
Customer Service
Leadership
Mentoring
Time Management
Operations
Policy Enforcement
Documentation
Scheduling

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