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Added 27 mins ago
Account Manager (Digital Marketing Agency)
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Toronto, ON · Greater Toronto Area, Canada
$60,000 to $75,000 CAD / year
Full-time
Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.
Added 27 mins ago
Client Success Manager (Digital Marketing Agency)
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Added 27 mins ago
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BELFOR CANADA INC.

Project Manager

Toronto, ON, Canada

Pay: $65,000 to $80,000 CAD / year
Job type: Full-time
Experience: ● 3+ years experience in a similar role
Posting language: English
Posted: Sep 25, 2026

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Original job description

Position Overview

Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and restoration related services provided by Belfor Property Restoration. This position attends job sites to assess damage and provide data to create estimates. The Project Manager provides technical explanations and feedback to clients, adjusters and consultants. A Project Manager will also be expected to strengthen relationships with all existing and potential customers through business development and accounts management activities by the attendance of industry events or customer entertainment activities where appropriate and within company guidelines. This position is considered a first point of contact in the field that communicates professionally with all customers, subcontractors, consultants and insurance company representatives.

Job Duties

● Create, review and edit estimates pursuant to Belfor estimating standards, insurance compliance service level agreements (SLA), including creation of accurate floor plans in Xactimate sketch

Work under time constraints to meet specific timelines

Ensure all protocols are followed as it relates to insurance, legislation or division specific

Upload, monitor, revise and update estimates and noting system in internal and external systems

Secure (work) authorizations and deposits to commence project in accordance with office policies and protocols

Manages and oversees all projects; residential, marine (if applicable), commercial, and industrial

Manages high risk, high exposure and/or complex projects

Ensure scope of work is being followed as per quoting process to ensure accurate timelines and project budgets are achieved

Attend all site meetings as required to initiate and maintain the proper management liaison between customer, sub-contractors, consultants/engineers and all insurance company representatives

Communicate professionally with customers, subcontractors and insurance companies; coordinate and schedule all appointments

with customers and clients

Provide technical explanations to clients, adjusters, consultants and others

Coordinate all work duties in the field, job starts and schedules with all personnel including subcontractors

Provide constructive feedback and direction to complete projects on time and on budget

Ensure applicable permits are in place, and meet with inspectors as required

Coordinate and attend after-hours emergency jobs to ensure services are completed as required

Work in conjunction with Safety Coordinator to ensure all areas of safety are covered off in the quote and proposal process

Review and approve project based invoices for payment

Ensure a certificate of completion is obtained on all projects and submitted / uploaded with invoicing

Submit interim and end of project billing

Participate in collection efforts on all outstanding accounts

Provide excellent customer service

Work under time constraints to meet specific timelines

Ensure attention to detail and keen sense of safeguarding other people’s property and information

Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite

Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment

● Comply with all Belfor policies and procedures, as well as legislative requirements

Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person

● Attend all Belfor sponsored training courses

Responsibilities

● Human Resources: Maintain employee confidentiality and performance management by coaching leading, mentoring and motivating employees.

● Safety: Verify all Belfor documents are completed accurately; maintaining employee records and compliance; ensuring

compliance of all employees and subcontractors with local laws and Belfor policy at all Belfor locations and job sites.

● Accountability: Ability to identify measures of performance and actions needed to improve or correct performance,

ensuring accuracy and documentation.

● Communication: Ability to communicate effectively and professionally with our staff and customers, both verbal and written.

● Leadership: Ability to delegate, set expectations, and monitor progress of all direct reports

● Time Management: Proven ability to multi-task in a fast-paced office environment

Qualifications

Post secondary courses and / or certification in Construction, Business / Project Management; and / or working towards PMP certification preferred

3+ years experience in a similar role

Construction / Restoration / Insurance (Residential, Commercial and Industrial), experience preferred

Sales experience in related fields, including upgrades / changes to existing contracts

Experience with Xactimate and XactAnalysis preferred

Experience with site-specific safety plans

Extensive knowledge of construction trades

Hazardous material identification including asbestos, lead paint, mold and IICRC unsanitary categories 2, 3 and Special Situations

Solid working knowledge of building codes and regulatory agencies

Knowledge of project management principles and practices..

Excellent time management skills, having the ability to meet deadlines under pressure.

Excellent critical thinking, decision-making and problem solving skills

Comprehensive understanding of customer service, principles and practices

● Eligible to operate a motor vehicle per Belfor’s vehicle policy

Self-directed, takes initiative, with the ability to work within a team or independently as needed

Strong written and verbal communication skills

Proven ability to multi-task in a fast paced environment

Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and Google Suite, JD Edwards experience an asset

Willing to work evenings, on call and weekends when requested

Travel may be required

Criminal Record Check

Physical Demands

Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time)

Occasional lifting from 41 lbs +, assisted (up to 50% of the time)

Access and mobility in tight spaces

Fit Testing – half and full face mask as needed, annual certification required

Working at Heights - over 5 feet, periodically

Sustained periods of standing, sitting, walking, bending, and kneeling

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

Apply About employer

More about this job

Responsibilities

The Project Manager oversees emergency and restoration projects, managing budgets, timelines, and site operations while ensuring compliance with insurance standards. They also act as a primary point of contact for clients and subcontractors, driving business development and maintaining professional relationships.

Requirements

Candidates should have 3+ years of experience in construction or restoration and proficiency with Xactimate. A background in project management or construction-related certifications is preferred, along with strong communication and problem-solving skills.

Skills

Project Management
Construction
Restoration
Xactimate
Estimating
Customer Service
Leadership
Time Management
Budgeting
Safety Compliance
Building Codes
Critical Thinking
Problem Solving
Business Development
Account Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Construction
Restoration
Xactimate
XactAnalysis
Insurance Compliance
SLA
Estimating
Business Development
Account Management
Building Codes
Hazardous Material Identification
IICRC
Safety Planning
Microsoft Office
Google Suite
JD Edwards
PMP
Budgeting
Site Inspection
Subcontractor Management
Customer Service
Emergency Services
Residential
Commercial
Industrial
Marine
Permits
Invoicing
Collection

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