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BELFOR Property Restoration Canada

Project Manager Assistant

London, ON, Canada

$21 to $25 CAD / hour · Full-time

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Job details

Pay: $21 to $25 CAD / hour
Job type: Full-time
Apply by: Nov 17, 2026
Experience: 1+ year prior restoration experience, insurance and/orconstruction coordination
Posting language: English
Posted: Sep 21, 2026

Original job description

Position Overview

The Project Manager Assistant provides support to the Project Manager by coordinating project activities related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Manager Assistant handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.

Job Duties

Effectively communicate with property owners/managers/tenants, subcontractors and insuranceadjusters
Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, including receipt of payment if necessary
Ensures all project documentation is accurate and uploaded into internal and external claimssystems
Assists project with customer communication andinteractions
Ensure work authorization, completion certificates and all other required documents are obtained fromclient
Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
Invoicing is completed accurately in line with clientprotocols
Support outstandingreceivables
ActsasaliaisonbetweenthecustomerandProjectManagertoensureprojectsuccess
Address questions/concerns throughout theproject
PerformtasksrequiredbytheProjectManagerinsupportofprojectneeds
Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can beprovided
Responsibletotrackprojectchangesandproducesupdatedschedules
Reviewprojectinformationandcompileschedulesinatimelymanner
Tracks the progress of all new and ongoing projects and maintainsup-to-date notes
Coordinatemitigation/restorationworkwithin-housestaffandsub-trades
Prepare and/or edit internal scopes of work, estimates, budgets, letters, faxes, memos and emails
Fileallprojectdocumentsappropriately(hardandsoftcopies)
Organize,compileandsubmitsupportdocumentationoncompletionofproject
SubmitanyrequiredinformationtotheclientasdirectedbytheProjectManager
Report to the Project Manager for allissues
BecapableofshorttermcoveragefortheprojectintheeventofProjectManagervacations or absences
Assist with reception relief asneeded
Provide excellent customerservice
Work under time constraints to meet specifictimelines
Ensure attention to detail and keen sense of safeguarding other people’s property and information
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Complywithall BELFOR policiesandprocedures,aswellaslegislativerequirements
Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
Attend all BELFOR sponsored trainingcourses

Qualifications

Post-secondary administration courses /certification
1+ year prior restoration experience, insurance and/orconstruction coordination
Knowledge of Xactimate and/or XactAnalysis,preferred
Manage sensitive information appropriately andmaintain confidentiality
Strong aptitude to work withindeadlines
Integrity,honestyandresponsibilitywithadesiretocontributetoateam
Highly organized with attention todetails
Comprehensive understanding of customer service, principlesand practices
Eligibletooperateamotorvehicleper BELFOR’s vehiclepolicy
Abilitytoworkwithinateamorindependentlyasneeded
Strong written and verbal communicationskills
Proven ability to multi-task in a fast pacedenvironment
Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and GoogleSuite
Willingtoworkevenings,oncallandweekendswhenrequested
Periodic travel may berequired
Criminal RecordCheck

Physical Demands

Frequent lifting from 5-40 lbs, unassisted (from 35-65% of thetime)
Occasional lifting from 41 lbs +, assisted(up to 50% of thetime)
Access and mobility in tightspaces
Sustained periods of standing, sitting, walking, bending,and kneeling

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

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More about this job

Responsibilities

Support Project Managers throughout project lifecycles by coordinating schedules, communications, restoration work, documentation, work orders, and invoicing. Track project progress and changes, maintain accurate records, address customer concerns, and help ensure projects meet client requirements and deadlines.

Requirements

Requires post-secondary administration coursework or certification and at least one year of experience in restoration, insurance, or construction coordination. Candidates should be organized, detail-oriented, comfortable working independently or on a team, proficient with Microsoft Office and Google Suite, and able to meet deadlines; Xactimate or XactAnalysis experience is preferred.

Skills

Project Coordination
Customer Communication
Document Management
Scheduling
Invoicing
Accounts Receivable Support
Attention To Detail
Organization
Multitasking
Time Management
Written And Verbal Communication
Confidentiality
Microsoft Office
Google Suite
Xactimate
XactAnalysis

Visa sponsorship

Not detected in the job text

Keywords

Project Coordination
Project Management
Restoration
Construction Coordination
Insurance Claims
Customer Service
Subcontractors
Property Owners
Tenants
Insurance Adjusters
Project Documentation
Work Authorization
Completion Certificates
Work Orders
Purchase Orders
Invoicing
Accounts Receivable
Scopes Of Work
Estimates
Budgets
Project Scheduling
Mitigation
Microsoft Excel
Microsoft Word
Google Suite
Xactimate
XactAnalysis
Safety Procedures
Confidentiality

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Work requirements

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