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Bell

Senior Technical Product Manager I

Toronto, ON, Canada

Job type: Full-time
Workplace: Hybrid
Apply by: Oct 23, 2026
Experience: Experience: 5+ years of experience as a Product Owner or Product Manager, specifically within digital platforms, e-commerce, or telecommunications.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Req Id: 431722

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Summary

Are you an experienced product leader ready to shape the long-term direction of a high-visibility digital portfolio? We are seeking a strategic and execution-focused Senior Product Owner, Digital to define and drive strategy across complex, business-critical digital product areas.

In this high-impact position, you will own the product definition and value proposition of key digital initiatives and lead them through the entire lifecycle - from concept and backlog prioritization to execution and optimization. You will operate at both the visionary and operational levels, ensuring clarity, alignment, and measurable value across agile development teams and the wider organization.

Key Responsibilities

Define & Champion Strategic Vision: Establish a compelling long-term digital product vision that aligns with Bell’s business objectives and puts the customer first.
Own the Digital Roadmap & Backlog: Build, prioritize, and oversee complex, multi-team roadmaps and product backlogs that drive meaningful business impact and customer value.
Lead Agile Execution: Act as the primary Product Owner in Agile ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives). Translate market demand and customer requirements into clear, actionable user stories.
Cross-Functional Coordination: Work closely with UX/UI design, engineering, QA, and marketing teams to ensure seamless product delivery and go-to-market execution.
Influence Senior Stakeholders: Act as a trusted strategic advisor to executive leadership, providing clear, data-driven recommendations on product strategy, risks, and progress.
Performance Tracking & Optimization: Focus on initiatives that deliver measurable results (e.g., revenue growth, user engagement, retention) and use analytics to continuously optimize the digital experience.

Critical Qualifications

Experience: 5+ years of experience as a Product Owner or Product Manager, specifically within digital platforms, e-commerce, or telecommunications.
Agile Expertise: Deep understanding of Agile/Scrum methodologies and experience working directly with development squads.
Customer-Centric Mindset: Strong ability to conduct deep market, competitive, and customer analysis to identify trends and gaps.
Leadership Skills: Strong communication and listening skills with the proven ability to lead without formal authority and manage multiple priorities in a fast-paced environment.
Technical Acumen: Ability to translate complex technical constraints into commercially viable, scalable digital solutions.

Preferred Qualifications

Experience with specific tools or technologies relevant to the company's products [Specify tools, e.g., Jira, Confluence, specific programming languages
Experience with A/B testing and data analysis.
MBA or related advanced degree.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Ontario : Don Mills || Canada : Ontario : Mississauga

Work Arrangement: Hybrid

Application Deadline: 10/02/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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More about this job

Responsibilities

Define the strategic vision, value proposition, roadmap, and prioritized backlog for business-critical digital products, guiding initiatives from concept through delivery and optimization. Lead Agile execution and coordinate design, engineering, QA, marketing, and senior stakeholders while using performance data to improve customer experience and business outcomes.

Requirements

Requires at least 5 years of Product Owner or Product Manager experience in digital platforms, e-commerce, or telecommunications, along with strong Agile/Scrum expertise and customer, market, and competitive analysis skills. Candidates should be able to influence stakeholders, manage competing priorities, and translate technical constraints into scalable commercial solutions; A/B testing, data analysis, and an MBA or related advanced degree are preferred.

Skills

Product Management
Product Ownership
Digital Product Strategy
Product Roadmapping
Backlog Prioritization
Agile
Scrum
User Story Development
Customer Analysis
Market Analysis
Competitive Analysis
Stakeholder Management
Cross-Functional Collaboration
Data Analysis
A/B Testing
Technical Solution Design

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Mental Health Benefits
Employee Service Discount
Partner Offers

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Management
Product Owner
Product Manager
Digital Platforms
E-Commerce
Telecommunications
Product Strategy
Product Vision
Value Proposition
Product Roadmap
Product Backlog
Agile
Scrum
Sprint Planning
Daily Stand-Ups
Retrospectives
User Stories
UX/UI Design
Engineering
Quality Assurance
Go-To-Market
Customer Experience
Customer Analysis
Market Analysis
Competitive Analysis
Stakeholder Management
Analytics
A/B Testing
Revenue Growth
User Engagement

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